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Can receive emails but not send them

 
 
Sally-May
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      07-19-2010
We have recently changed broadband from tiscali to sky, we have a tiscali
email address. I can receive emails but when I try and send an email I get
the following error message:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Under Water Photo Shoot', Account:
'pop.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

I have read some of the other comments posted but haven't been able to
resolve the problem so far.

Please can anyone help??

 
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Gary VanderMolen \(MVP\)
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      07-19-2010
Your error message doesn't reflect a typical port 25 block, but we
should treat for it anyway.
As a general rule, the owner of the SMTP server you are using must be the
same as the entity providing your Internet connection at that moment.
For more on this anti-spamming issue see
http://www.postcastserver.com/help/P..._Blocking.aspx

The best workaround for your situation is to substitute the SMTP server
belonging to your connection provider, Sky. This is a bit tricky, but if
you want to go that route, I can provide more details.

Gary VanderMolen, Microsoft MVP (Mail)


"Sally-May" wrote in message news:79FD28DC-997E-4A36-8868-...

We have recently changed broadband from tiscali to sky, we have a tiscali
email address. I can receive emails but when I try and send an email I get
the following error message:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Re: Under Water Photo Shoot', Account:
'pop.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Port: 25,
Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

I have read some of the other comments posted but haven't been able to
resolve the problem so far.

Please can anyone help??


 
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gwendolynblacksmith@yahoo.com
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Posts: n/a

 
      07-19-2010



"Sally-May" wrote:

> We have recently changed broadband from tiscali to sky, we have a tiscali
> email address. I can receive emails but when I try and send an email I get
> the following error message:
>
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Subject 'Re: Under Water Photo Shoot', Account:
> 'pop.tiscali.co.uk', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Port: 25,
> Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F
>
> I have read some of the other comments posted but haven't been able to
> resolve the problem so far.
>
> Please can anyone help??
>

 
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