can u help please

i have windows xp home edition i got my up dates automatic but when my
computer try to install (security update for microsoft xml core services 4.0
service pack 2 kb936181) it does the download ok but allways fails the
instalation ive tryed install it many times and tried a few way but no luck
.... can anyone help me with this problem??? many thanks

Go to Start > Run > copy and paste the below into the Open: line

%windir%\msxml4-KB936181-enu.LOG

Click OK
Post the contents of the log into your reply, please.

MowGreen [MVp 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


luckydicee wrote:

> i have windows xp home edition i got my up dates automatic but when my
> computer try to install (security update for microsoft xml core services 4.0
> service pack 2 kb936181) it does the download ok but allways fails the
> instalation ive tryed install it many times and tried a few way but no luck
> ... can anyone help me with this problem??? many thanks

also check the known issues section of the article
http://support.microsoft.com/kb/936181


"luckydicee" wrote:

> i have windows xp home edition i got my up dates automatic but when my
> computer try to install (security update for microsoft xml core services 4.0
> service pack 2 kb936181) it does the download ok but allways fails the
> instalation ive tryed install it many times and tried a few way but no luck
> ... can anyone help me with this problem??? many thanks