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cannot access microsoft update or support or download pages

 
 
Cinec
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      01-20-2009
When I try to get anywhere close to loading a microsoft page involving an
update, knowledge base, support forum or download.. the page will not load.
It doesn't load as if it doesn't exist. Why can't I access any of these
pages? ANyone else ever run across this????
 
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TaurArian
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      01-20-2009
You haven't mentioned your OS or your SP level or even which browers version
you're using.

At a guess, it sounds like you may have picked up some nasty virus or malware.

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Disclaimer: The information has been posted "as is" with no warranties or
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"Cinec" wrote:

> When I try to get anywhere close to loading a microsoft page involving an
> update, knowledge base, support forum or download.. the page will not load.
> It doesn't load as if it doesn't exist. Why can't I access any of these
> pages? ANyone else ever run across this????

 
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abs
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      01-25-2009


"TaurArian" wrote:

> You haven't mentioned your OS or your SP level or even which browers version
> you're using.
>
> At a guess, it sounds like you may have picked up some nasty virus or malware.
>
> --
> Disclaimer: The information has been posted "as is" with no warranties or
> guarantees and doesn''t give any rights.
>
>
>
> "Cinec" wrote:
>
> > When I try to get anywhere close to loading a microsoft page involving an
> > update, knowledge base, support forum or download.. the page will not load.
> > It doesn't load as if it doesn't exist. Why can't I access any of these
> > pages? ANyone else ever run across this????


I have the same problem, am running windows xp, tried a clan up with
hijackit and stillthe same problem
 
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TaurArian
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      01-25-2009
:::
:::
::: "Cinec" wrote:
:::
:::: When I try to get anywhere close to loading a microsoft page
:::: involving an update, knowledge base, support forum or download..
:::: the page will not load. It doesn't load as if it doesn't exist.
:::: Why can't I access any of these pages? ANyone else ever run across
:::: this????
::
abs wrote:

:: I have the same problem, am running windows xp, tried a clan up with
:: hijackit and stillthe same problem

You'll need to clean your computer of all viruses/malware before you can use
windows update.
If you are experiencing difficulty in undertaking this, there's no shame in
admitting the same. Take the computer to a professional.


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TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
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