Cannot access update page

Hello,

I am trying to figure out how to get the auto updates. I try to open the
update page
(http://update.microsoft.com/windowsu....aspx?ln=en-us), click
either "Express" or "Upgrade to Microsoft Update...", click "Start Now",
click "Continue", and then it says that the page cannot load. I have been
through the FAQ and traoubleshooting, and nothing works.

Does anyone have any suggestions please?

Are you receiving "0x80244022" error?
If so, try WU at a later time, perhaps tomorrow. There were problems with the servers
and possibly intermittent problems remain with everyone trying to update at the same
time.


--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Evan" <> wrote in message
news:8923E258-790B-4D5E-9C15-...
| Hello,
|
| I am trying to figure out how to get the auto updates. I try to open the
| update page
| (http://update.microsoft.com/windowsu....aspx?ln=en-us), click
| either "Express" or "Upgrade to Microsoft Update...", click "Start Now",
| click "Continue", and then it says that the page cannot load. I have been
| through the FAQ and traoubleshooting, and nothing works.
|
| Does anyone have any suggestions please?

I am also receiving this same error message without any CODE from teh last 3
days ....

The website has encountered a problem and cannot display the page you are
trying to view.

No help is working for me and it is quite frustrating.

Assist Please.




"TaurArian [MS-MVP]" wrote:

> Are you receiving "0x80244022" error?
> If so, try WU at a later time, perhaps tomorrow. There were problems with the servers
> and possibly intermittent problems remain with everyone trying to update at the same
> time.
>
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "Evan" <> wrote in message
> news:8923E258-790B-4D5E-9C15-...
> | Hello,
> |
> | I am trying to figure out how to get the auto updates. I try to open the
> | update page
> | (http://update.microsoft.com/windowsu....aspx?ln=en-us), click
> | either "Express" or "Upgrade to Microsoft Update...", click "Start Now",
> | click "Continue", and then it says that the page cannot load. I have been
> | through the FAQ and traoubleshooting, and nothing works.
> |
> | Does anyone have any suggestions please?
>
>
>

You receive a "Windows Update has encountered an error and cannot display the
requested page" error message when you try to install an update
http://support.microsoft.com/default...b;en-us;883614

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"WILDPACKET" <> wrote in message
news:13E539B8-D67C-4606-8CFB-...
|I am also receiving this same error message without any CODE from teh last 3
| days ....
|
| The website has encountered a problem and cannot display the page you are
| trying to view.
|
| No help is working for me and it is quite frustrating.
|
| Assist Please.
|
|
|
|
| "TaurArian [MS-MVP]" wrote:
|
| > Are you receiving "0x80244022" error?
| > If so, try WU at a later time, perhaps tomorrow. There were problems with the
servers
| > and possibly intermittent problems remain with everyone trying to update at the
same
| > time.
| >
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "Evan" <> wrote in message
| > news:8923E258-790B-4D5E-9C15-...
| > | Hello,
| > |
| > | I am trying to figure out how to get the auto updates. I try to open the
| > | update page
| > | (http://update.microsoft.com/windowsu....aspx?ln=en-us), click
| > | either "Express" or "Upgrade to Microsoft Update...", click "Start Now",
| > | click "Continue", and then it says that the page cannot load. I have been
| > | through the FAQ and traoubleshooting, and nothing works.
| > |
| > | Does anyone have any suggestions please?
| >
| >
| >

Thank you Taur for your response, both the services are in running state and
present. I just restarted them still no go ...

last few lines from the WindowsUpdate.Log file ...

2006-10-11 08:44:46 3424 7d4 COMAPI -------------
2006-10-11 08:44:46 3424 d64 COMAPI WARNING: Category is missing metadata
(00000B04), hr=8024001D
2006-10-11 08:44:46 3424 d64 COMAPI FATAL: Bad category
e0789628-ce08-4437-be74-2495b842f43b returned by the service.
2006-10-11 08:44:50 1316 558 Report REPORT EVENT:
{264CDAA4-F751-4D23-96D6-85A8B14405FD} 2006-10-11
08:44:45-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items.



Advise further please.

Thank you.







"TaurArian [MS-MVP]" wrote:

> You receive a "Windows Update has encountered an error and cannot display the
> requested page" error message when you try to install an update
> http://support.microsoft.com/default...b;en-us;883614
>
> --
>
> ==================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ==================================
> http://www.dts-l.org/goodpost.htm
> Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> information current)
>
>
> "WILDPACKET" <> wrote in message
> news:13E539B8-D67C-4606-8CFB-...
> |I am also receiving this same error message without any CODE from teh last 3
> | days ....
> |
> | The website has encountered a problem and cannot display the page you are
> | trying to view.
> |
> | No help is working for me and it is quite frustrating.
> |
> | Assist Please.
> |
> |
> |
> |
> | "TaurArian [MS-MVP]" wrote:
> |
> | > Are you receiving "0x80244022" error?
> | > If so, try WU at a later time, perhaps tomorrow. There were problems with the
> servers
> | > and possibly intermittent problems remain with everyone trying to update at the
> same
> | > time.
> | >
> | >
> | > --
> | >
> | > ==================================
> | > TaurArian [MS-MVP] 2005-2007 - Australia
> | > ==================================
> | > http://www.dts-l.org/goodpost.htm
> | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
> | > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
> | > information current)
> | >
> | >
> | > "Evan" <> wrote in message
> | > news:8923E258-790B-4D5E-9C15-...
> | > | Hello,
> | > |
> | > | I am trying to figure out how to get the auto updates. I try to open the
> | > | update page
> | > | (http://update.microsoft.com/windowsu....aspx?ln=en-us), click
> | > | either "Express" or "Upgrade to Microsoft Update...", click "Start Now",
> | > | click "Continue", and then it says that the page cannot load. I have been
> | > | through the FAQ and traoubleshooting, and nothing works.
> | > |
> | > | Does anyone have any suggestions please?
> | >
> | >
> | >
>
>
>

Close IE and clear out your temporary internet files.

Rename the SoftwareDistribution folder

Click Start, Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Stop.
Stopping the service will take a moment.

Rename the "SoftwareDistribution" folder: a. Click Start, click Run, type
%systemroot%, and then click OK.
b. Right-click the SoftwareDistribution folder, and then click Rename.
c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

Click Start. Choose Run.
In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Click Start.
Starting the service will take a moment.

You'll lose your history but not important.

From a fresh IE windows try WU again.
--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"WILDPACKET" <> wrote in message
news:1B734960-CA9D-4106-8B26-...
| Thank you Taur for your response, both the services are in running state and
| present. I just restarted them still no go ...
|
| last few lines from the WindowsUpdate.Log file ...
|
| 2006-10-11 08:44:46 3424 7d4 COMAPI -------------
| 2006-10-11 08:44:46 3424 d64 COMAPI WARNING: Category is missing metadata
| (00000B04), hr=8024001D
| 2006-10-11 08:44:46 3424 d64 COMAPI FATAL: Bad category
| e0789628-ce08-4437-be74-2495b842f43b returned by the service.
| 2006-10-11 08:44:50 1316 558 Report REPORT EVENT:
| {264CDAA4-F751-4D23-96D6-85A8B14405FD} 2006-10-11
| 08:44:45-0400 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate
Success Software Synchronization Agent has finished detecting items.
|
|
|
| Advise further please.
|
| Thank you.
|
|
|
|
|
|
|
| "TaurArian [MS-MVP]" wrote:
|
| > You receive a "Windows Update has encountered an error and cannot display the
| > requested page" error message when you try to install an update
| > http://support.microsoft.com/default...b;en-us;883614
| >
| > --
| >
| > ==================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ==================================
| > http://www.dts-l.org/goodpost.htm
| > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > (Links to web pages and MSKB Articles are posted for the purposes of keeping the
| > information current)
| >
| >
| > "WILDPACKET" <> wrote in message
| > news:13E539B8-D67C-4606-8CFB-...
| > |I am also receiving this same error message without any CODE from teh last 3
| > | days ....
| > |
| > | The website has encountered a problem and cannot display the page you are
| > | trying to view.
| > |
| > | No help is working for me and it is quite frustrating.
| > |
| > | Assist Please.
| > |
| > |
| > |
| > |
| > | "TaurArian [MS-MVP]" wrote:
| > |
| > | > Are you receiving "0x80244022" error?
| > | > If so, try WU at a later time, perhaps tomorrow. There were problems with the
| > servers
| > | > and possibly intermittent problems remain with everyone trying to update at
the
| > same
| > | > time.
| > | >
| > | >
| > | > --
| > | >
| > | > ==================================
| > | > TaurArian [MS-MVP] 2005-2007 - Australia
| > | > ==================================
| > | > http://www.dts-l.org/goodpost.htm
| > | > Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
| > | > (Links to web pages and MSKB Articles are posted for the purposes of keeping
the
| > | > information current)
| > | >
| > | >
| > | > "Evan" <> wrote in message
| > | > news:8923E258-790B-4D5E-9C15-...
| > | > | Hello,
| > | > |
| > | > | I am trying to figure out how to get the auto updates. I try to open the
| > | > | update page
| > | > | (http://update.microsoft.com/windowsu....aspx?ln=en-us), click
| > | > | either "Express" or "Upgrade to Microsoft Update...", click "Start Now",
| > | > | click "Continue", and then it says that the page cannot load. I have been
| > | > | through the FAQ and traoubleshooting, and nothing works.
| > | > |
| > | > | Does anyone have any suggestions please?
| > | >
| > | >
| > | >
| >
| >
| >