cannot access windows update or install SP2

Please someone help me. I have been trying for a week to download and
install SP2. The updates page says I already have it downloaded, but it
won't allow me to install it. I've checked everything that has been
recommended. I've looked in my services and made sure the settings were
correct. The only thing I've noticed is that Crytographic Services switches
to stopping as soon as I get on the website. It often seems to freeze as the
website is checking for updating software. If I do infact get it past that
point, the same thing happens during the installation process. I have
uninstalled/reinstalled the*.dll files, tried it in Safe Mode and everything
else that was out there on the web. I am sitting in my dorm room at 4 in the
morning crying. i am begging you to help me. Thank you so much.
--
Chelle

"Rochelle" <> wrote in message
news:2DE236E9-22A8-4945-A85C-...
> Please someone help me. I have been trying for a week to download and
> install SP2. The updates page says I already have it downloaded, but it
> won't allow me to install it. I've checked everything that has been
> recommended. I've looked in my services and made sure the settings were
> correct. The only thing I've noticed is that Crytographic Services
> switches
> to stopping as soon as I get on the website. It often seems to freeze as
> the
> website is checking for updating software. If I do infact get it past
> that
> point, the same thing happens during the installation process. I have
> uninstalled/reinstalled the*.dll files, tried it in Safe Mode and
> everything
> else that was out there on the web. I am sitting in my dorm room at 4 in
> the
> morning crying. i am begging you to help me. Thank you so much.
> --
> Chelle

Hi Rochelle
An alternative solution in case there is no trouble-shooting answer.
I have no idea what Crypto etc is.
The below link is old news but is pertinent to your problem - under that
link is the link for getting the free CD for SP2.

http://www.infopackets.com/channels/...2_download.htm

http://www.microsoft.com/windowsxp/sp2/default.mspx

Antioch

Chelle,

Hang in there :
http://www.michna.com/kb/WxSP2.htm#C...Service_Pack_2

Scroll down to the " Cryptographic service and related errors " heading
and try the suggested resolutions starting with running " fixdb.bat ".

As Antioch suggested, you can order the CD.
OR, if on broadband, download the entire SP2 package from here :
http://www.microsoft.com/downloads/d...displaylang=en
Save it to the Desktop.
Create a folder on the root drive ( usually C:\ ) and name it SP2.
Move WindowsXP-KB835935-SP2-ENU.exe to the newly created SP2 folder.

After employing the suggested resolutions for the Cryptographic services
issue, suggest that you disable all real time monitoring of the system
by the installed antivirus program. Consult the website of the AV's
manufacturer for full details.
Disconnect all peripherals (printers, USB Hard Drives, etc)

Now to go Start > Run > click the Browse button
Browse to C:\SP2
Click on WindowsXP-KB835935-SP2-ENU.exe
Click Open
Click OK

That *should* get SP2 installed.

MowGreen [MVP 2003-2006]
===============
*-343-* FDNY
Never Forgotten
===============



Rochelle wrote:

> Please someone help me. I have been trying for a week to download and
> install SP2. The updates page says I already have it downloaded, but it
> won't allow me to install it. I've checked everything that has been
> recommended. I've looked in my services and made sure the settings were
> correct. The only thing I've noticed is that Crytographic Services switches
> to stopping as soon as I get on the website. It often seems to freeze as the
> website is checking for updating software. If I do infact get it past that
> point, the same thing happens during the installation process. I have
> uninstalled/reinstalled the*.dll files, tried it in Safe Mode and everything
> else that was out there on the web. I am sitting in my dorm room at 4 in the
> morning crying. i am begging you to help me. Thank you so much.