Cannot connect to Exchange 2003 using either OWA or Outlook2003

Hi, i just got my Vista Ultimate machine. Our office mail is hosted on
Exchange 2003. I installed office 2003 and imported the security certificate
using IE options into trusted root cert. Then i configured outlook 2003 to
work over RPC. Everything worked ok. i could connect to exchange and read my
emails using the outlook or OWA. However, this was short lived. Suddenly, i
could not connect to exchange either the OWA or Outlook. When i try to
connect using Outlook, it tries to connect for a while and then go to status
disconnect. When i try OWA, it tries for a while and then gives error that
cannot display the webpage. When i ran the Diagnose the Connection Problem,
it asks to open port 443 on the firewall. I have another computer with XP on
the same network and it works fine and connect to the exchange for the same
ID using either OWA or Outlook 2003

Sal wrote:
> Hi, i just got my Vista Ultimate machine. Our office mail is hosted on
> Exchange 2003. I installed office 2003 and imported the security certificate
> using IE options into trusted root cert. Then i configured outlook 2003 to
> work over RPC. Everything worked ok. i could connect to exchange and read my
> emails using the outlook or OWA. However, this was short lived. Suddenly, i
> could not connect to exchange either the OWA or Outlook. When i try to
> connect using Outlook, it tries to connect for a while and then go to status
> disconnect. When i try OWA, it tries for a while and then gives error that
> cannot display the webpage. When i ran the Diagnose the Connection Problem,
> it asks to open port 443 on the firewall. I have another computer with XP on
> the same network and it works fine and connect to the exchange for the same
> ID using either OWA or Outlook 2003

I don't know why it worked for a while, but I do know that the Exchange
Server needs to be patched. Contact your IT Dept.

http://support.microsoft.com/default.aspx/kb/911829

If this doesn't do it for you, post in the Exchange newsgroup or one of
the server groups.

http://aumha.org/nntp.htm - list of MS newsgroups


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Thanks i have forwarded the link to my IT admin to look into. however, when
i read thru the article it is related to editing function in OWA. The
problem i have is that i cannot connect period. I can ping the server, but
neither the OWA or Outlook is connecting.

Thanks

Sal

"Malke" wrote:

> Sal wrote:
> > Hi, i just got my Vista Ultimate machine. Our office mail is hosted on
> > Exchange 2003. I installed office 2003 and imported the security certificate
> > using IE options into trusted root cert. Then i configured outlook 2003 to
> > work over RPC. Everything worked ok. i could connect to exchange and read my
> > emails using the outlook or OWA. However, this was short lived. Suddenly, i
> > could not connect to exchange either the OWA or Outlook. When i try to
> > connect using Outlook, it tries to connect for a while and then go to status
> > disconnect. When i try OWA, it tries for a while and then gives error that
> > cannot display the webpage. When i ran the Diagnose the Connection Problem,
> > it asks to open port 443 on the firewall. I have another computer with XP on
> > the same network and it works fine and connect to the exchange for the same
> > ID using either OWA or Outlook 2003
>
> I don't know why it worked for a while, but I do know that the Exchange
> Server needs to be patched. Contact your IT Dept.
>
> http://support.microsoft.com/default.aspx/kb/911829
>
> If this doesn't do it for you, post in the Exchange newsgroup or one of
> the server groups.
>
> http://aumha.org/nntp.htm - list of MS newsgroups
>
>
> Malke
> --
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
> MS-MVP Windows - Shell/User
>