Cannot delete Temporary Internet Files

I've tried to delete files in the Temp Internet Files folder using the
Tools/Internet Options/Browsing History/Delete.. but nothing happens and when
I check inside the folder itself, the files are still there. They do delete
manually, but I don't want to have to go through every single file and delete
them all, particularly as there are some cookies that I want to keep.

Any idea on what's happening?

Hi,
Another program may have a lock on the Temporary Internet Files.

See: http://windowsxp.mvps.org/deltifonexit.htm for troubleshooting info.

Also make sure that the Temporary Internet Files isn't unnecessarily large.
Something around 50-100 MB is frequently recommended.

Hope this helps,
Don
[MS MVP- IE]

"Marek" <> wrote in message
news:455E9756-3082-46A4-8E32-...
> I've tried to delete files in the Temp Internet Files folder using the
> Tools/Internet Options/Browsing History/Delete.. but nothing happens and
when
> I check inside the folder itself, the files are still there. They do
delete
> manually, but I don't want to have to go through every single file and
delete
> them all, particularly as there are some cookies that I want to keep.
>
> Any idea on what's happening?

Windows version?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Marek wrote:
> I've tried to delete files in the Temp Internet Files folder using the
> Tools/Internet Options/Browsing History/Delete.. but nothing happens and
> when I check inside the folder itself, the files are still there. They do
> delete manually, but I don't want to have to go through every single file
> and delete them all, particularly as there are some cookies that I want to
> keep.
>
> Any idea on what's happening?

I am using Windows XP Professional SP2

Anti-virus is AVG Free
Anti-spyware is Spyware Doctor.

I've disabled both to check if their not running would change anything, but
it doesn't. The problem only started happening when I upgraded IE6 to IE7, it
was working fine before.

I've tried looking at which programes/processes are using TIF but can't seem
to make any sense out of it. They include the following handles (that use
TIF's index.dat):
svchost.exe (twice)
vsmon.exe
explorer.exe
hpcpmgr.exe
ezi_hnm2.exe
SetPoint.exe
msnmsgr.exe
wlmail.exe
iexplore.exe
WLLoginProxu.exe
WINZIP32.EXE
swdoctor.exe

Which ones can I turn off/terminate/delete safely that could be causing the
problem?

Thanks for all the help so far!

"PA Bear [MS MVP]" wrote:

> Windows version?
>
> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> Marek wrote:
> > I've tried to delete files in the Temp Internet Files folder using the
> > Tools/Internet Options/Browsing History/Delete.. but nothing happens and
> > when I check inside the folder itself, the files are still there. They do
> > delete manually, but I don't want to have to go through every single file
> > and delete them all, particularly as there are some cookies that I want to
> > keep.
> >
> > Any idea on what's happening?
>
>

1. Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

Troubleshooting and Internet Explorer’s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 *exactly* per the link below (which
automatically returns you to IE6), (b) all toolbars and (c) all third-party
Windows Themes (including Window Blinds) and do NOT reinstall IE7, does this
behavior persist? If it does, do NOT reinstall IE7.

Uninstalling IE7
http://www.ie-vista.com/kbase2.html
[Only use the Command %windir%\ie7\spuninst\spuninst.exe if you cannot
uninstall via Add/Remove Programs!]

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/200...lications.aspx

4. Required reading IMHO before reinstalling IE7:

Sandi's Installation Tips <= Steps #1-8, #10 & #11; take note of #12, then
STOP
http://www.ie-vista.com/known_issues.html#pre-install

I strongly recommend using
http://www.microsoft.com/windows/dow.../getitnow.mspx as the
installation source, not Automatic/Windows Update.

Direct Download link:
http://www.microsoft.com/downloads/d...0-081805b2f90b

Tip: Save the installer to your desktop, do not Run it.

5. Make *certain* that you check in at Windows Update immediately after
reinstalling IE7 to install any critical updates offered. If Optional
Updates category offers Root Certificates update, I recommend installing it
to take full advantage of IE7's additional security.

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Marek wrote:
> I am using Windows XP Professional SP2
>
> Anti-virus is AVG Free
> Anti-spyware is Spyware Doctor.
>
> I've disabled both to check if their not running would change anything,
> but
> it doesn't. The problem only started happening when I upgraded IE6 to IE7,
> it was working fine before.
>
> I've tried looking at which programes/processes are using TIF but can't
> seem
> to make any sense out of it. They include the following handles (that use
> TIF's index.dat):
> svchost.exe (twice)
> vsmon.exe
> explorer.exe
> hpcpmgr.exe
> ezi_hnm2.exe
> SetPoint.exe
> msnmsgr.exe
> wlmail.exe
> iexplore.exe
> WLLoginProxu.exe
> WINZIP32.EXE
> swdoctor.exe
>
> Which ones can I turn off/terminate/delete safely that could be causing
> the
> problem?
>
> Thanks for all the help so far!
>
> "PA Bear [MS MVP]" wrote:
>
>> Windows version?
>>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> Marek wrote:
>>> I've tried to delete files in the Temp Internet Files folder using the
>>> Tools/Internet Options/Browsing History/Delete.. but nothing happens and
>>> when I check inside the folder itself, the files are still there. They
>>> do
>>> delete manually, but I don't want to have to go through every single
>>> file
>>> and delete them all, particularly as there are some cookies that I want
>>> to
>>> keep.
>>>
>>> Any idea on what's happening?

Hi,
Close any IE windows and Windows Live Mail then end these processes to see
if one of them is causing the problem:
swdoctor.exe
wlmail.exe
iexplore.exe
You should access Internet Options from Control Panel.

Don
[MS MVP- IE]

"Marek" <> wrote in message
news:A577718D-13E3-468E-BB6D-...
> I am using Windows XP Professional SP2
>
> Anti-virus is AVG Free
> Anti-spyware is Spyware Doctor.
>
> I've disabled both to check if their not running would change anything,
but
> it doesn't. The problem only started happening when I upgraded IE6 to IE7,
it
> was working fine before.
>
> I've tried looking at which programes/processes are using TIF but can't
seem
> to make any sense out of it. They include the following handles (that use
> TIF's index.dat):
> svchost.exe (twice)
> vsmon.exe
> explorer.exe
> hpcpmgr.exe
> ezi_hnm2.exe
> SetPoint.exe
> msnmsgr.exe
> wlmail.exe
> iexplore.exe
> WLLoginProxu.exe
> WINZIP32.EXE
> swdoctor.exe
>
> Which ones can I turn off/terminate/delete safely that could be causing
the
> problem?
>
> Thanks for all the help so far!

> "PA Bear [MS MVP]" wrote:
>
> > Windows version?
> >
> > What anti-virus application or security suite is installed? What
> > anti-spyware applications (other than Defender)? What third-party
firewall
> > (if any)?

> > Marek wrote:
> > > I've tried to delete files in the Temp Internet Files folder using the
> > > Tools/Internet Options/Browsing History/Delete.. but nothing happens
and
> > > when I check inside the folder itself, the files are still there. They
do
> > > delete manually, but I don't want to have to go through every single
file
> > > and delete them all, particularly as there are some cookies that I
want to
> > > keep.
> > >
> > > Any idea on what's happening?