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Cannot download and install KB937143

 
 
Vince
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      08-17-2007
I can download and install this Microsoft update. I keep getting an error
message failed.
 
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Ottmar Freudenberger
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      08-17-2007
"Vince" <> schrieb:

>I can download and install this Microsoft update.


Which exact Windows *and* IE version are you using?

> I keep getting an error message failed.


And the error code is?

Bye,
Freudi
 
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John Gitz
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      08-17-2007
Be thankful. This is the bad update that locks out almost all internet
access. Perhaps MS pulled it after all the complaints?

"Vince" wrote:

> I can download and install this Microsoft update. I keep getting an error
> message failed.

 
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MowGreen [MVP]
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      08-17-2007
Can you back that up with numbers instead of pointing out just a few
cases in this newsgroup ? If your supposition is true, I'll forward that
info to MS.

So far, KB937143 has caused ZERO issues on over 100 systems I've
installed it to.
Perhaps you should be looking at ** 3rd party software ** as the culprit
for issues with KB937143.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


John Gitz wrote:

> Be thankful. This is the bad update that locks out almost all internet
> access. Perhaps MS pulled it after all the complaints?
>
> "Vince" wrote:
>
>
>>I can download and install this Microsoft update. I keep getting an error
>>message failed.

 
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marv6
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Posts: n/a

 
      08-17-2007
I cannot be sure that KB937143 knocked me off the internet but for sure, one
of the 10 updates(all downloaded automatically) did. I had to restore and am
currently downloading one at a time , and I did reinstall KB937143 and I am
still connected, but it is ashame that even one person is having problems
with these updates. They are suppose to help prevent problems, not cause
them. And I do find it very disturbing when so called fixes actually cause
more problems than they fix.

"MowGreen [MVP]" wrote:

> Can you back that up with numbers instead of pointing out just a few
> cases in this newsgroup ? If your supposition is true, I'll forward that
> info to MS.
>
> So far, KB937143 has caused ZERO issues on over 100 systems I've
> installed it to.
> Perhaps you should be looking at ** 3rd party software ** as the culprit
> for issues with KB937143.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> John Gitz wrote:
>
> > Be thankful. This is the bad update that locks out almost all internet
> > access. Perhaps MS pulled it after all the complaints?
> >
> > "Vince" wrote:
> >
> >
> >>I can download and install this Microsoft update. I keep getting an error
> >>message failed.

>

 
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lairdophelps
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Posts: n/a

 
      08-17-2007
Dear MowGreen,

I'd love to see this problem wrapped up. I have posted elsewhere on this
group under the title 'KB937143 upsets Internet Explorer 7'.

My system consists of an HP Compaq dx2300 running Vista Business 32-bit
(pre-installed). I use D-Link wireless network hardware and associated
software. Norton Internet Security 2007 is also installed.

Add MS Money and MS Office 2007 and you have a pretty complete picture.

Please don't hesitate to contact me if you need more information.

Best regards


"MowGreen [MVP]" wrote:

> Can you back that up with numbers instead of pointing out just a few
> cases in this newsgroup ? If your supposition is true, I'll forward that
> info to MS.
>
> So far, KB937143 has caused ZERO issues on over 100 systems I've
> installed it to.
> Perhaps you should be looking at ** 3rd party software ** as the culprit
> for issues with KB937143.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> John Gitz wrote:
>
> > Be thankful. This is the bad update that locks out almost all internet
> > access. Perhaps MS pulled it after all the complaints?
> >
> > "Vince" wrote:
> >
> >
> >>I can download and install this Microsoft update. I keep getting an error
> >>message failed.

>

 
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MowGreen [MVP]
Guest
Posts: n/a

 
      08-18-2007
> Norton Internet Security 2007 is also installed.

To be polite ... Symantec products for the Home User are NOT
*consistently* compatible with Windows OS' ... period. I'd bet my house
that more than 1/4 of the posters in this newsgroup have/had some kind
of Symantec product pre-installed by an OEM PC manufacturer and are/have
experienced issues either with the functionality of the system or
downloading/installing Security updates.

As far as Vista goes ... let's put it this way. I have every version of
it imaginable, but none are installed. YMMV

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


lairdophelps wrote:

> Dear MowGreen,
>
> I'd love to see this problem wrapped up. I have posted elsewhere on this
> group under the title 'KB937143 upsets Internet Explorer 7'.
>
> My system consists of an HP Compaq dx2300 running Vista Business 32-bit
> (pre-installed). I use D-Link wireless network hardware and associated
> software. Norton Internet Security 2007 is also installed.
>
> Add MS Money and MS Office 2007 and you have a pretty complete picture.
>
> Please don't hesitate to contact me if you need more information.
>
> Best regards
>
>
> "MowGreen [MVP]" wrote:
>
>
>>Can you back that up with numbers instead of pointing out just a few
>>cases in this newsgroup ? If your supposition is true, I'll forward that
>>info to MS.
>>
>>So far, KB937143 has caused ZERO issues on over 100 systems I've
>>installed it to.
>>Perhaps you should be looking at ** 3rd party software ** as the culprit
>>for issues with KB937143.
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>John Gitz wrote:
>>
>>
>>>Be thankful. This is the bad update that locks out almost all internet
>>>access. Perhaps MS pulled it after all the complaints?
>>>
>>>"Vince" wrote:
>>>
>>>
>>>
>>>>I can download and install this Microsoft update. I keep getting an error
>>>>message failed.

>>

 
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Ottmar Freudenberger
Guest
Posts: n/a

 
      08-18-2007
"MowGreen [MVP]" <> schrieb:

>> Norton Internet Security 2007 is also installed.

>
> To be polite ... Symantec products for the Home User are NOT
> *consistently* compatible with Windows OS' ... period. I'd bet my house
> that more than 1/4 of the posters in this newsgroup have/had some kind
> of Symantec product pre-installed by an OEM PC manufacturer and are/have
> experienced issues either with the functionality of the system or
> downloading/installing Security updates.


Full ACK!

Bye,
Freu"Staying away from Vista too"di
 
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lairdophelps
Guest
Posts: n/a

 
      08-18-2007
Hello again, MowGreen

Good news and bad news. The good news is that I am talking to you via IE7
with update KB937143 installed.

The not-so-good news is that I can't pinpoint where the problem was and what
solved it. This is what I did : -

Contacted Symantec who said 're-install Norton Internet Security 2007'.
Life's too short to do that unless you're certain it's going to solve your
problem.

In NIS2007, turned off all the protection features.

Logged in as administrator, collected the update KB937143 from the hidden
list and re-installed it.

Re-started the computer as required and logged in as administrator again.
IE7 worked, so started turning on the NIS2007 protection features one at a
time.

With all NIS2007 protection back on, IE7 still worked.

Logged in as 'Philip', my everyday identity and confirmed IE7 still working
OK.

Too clever for me! Thanks for your input on this.

"MowGreen [MVP]" wrote:

> > Norton Internet Security 2007 is also installed.

>
> To be polite ... Symantec products for the Home User are NOT
> *consistently* compatible with Windows OS' ... period. I'd bet my house
> that more than 1/4 of the posters in this newsgroup have/had some kind
> of Symantec product pre-installed by an OEM PC manufacturer and are/have
> experienced issues either with the functionality of the system or
> downloading/installing Security updates.
>
> As far as Vista goes ... let's put it this way. I have every version of
> it imaginable, but none are installed. YMMV
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> lairdophelps wrote:
>
> > Dear MowGreen,
> >
> > I'd love to see this problem wrapped up. I have posted elsewhere on this
> > group under the title 'KB937143 upsets Internet Explorer 7'.
> >
> > My system consists of an HP Compaq dx2300 running Vista Business 32-bit
> > (pre-installed). I use D-Link wireless network hardware and associated
> > software. Norton Internet Security 2007 is also installed.
> >
> > Add MS Money and MS Office 2007 and you have a pretty complete picture.
> >
> > Please don't hesitate to contact me if you need more information.
> >
> > Best regards
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Can you back that up with numbers instead of pointing out just a few
> >>cases in this newsgroup ? If your supposition is true, I'll forward that
> >>info to MS.
> >>
> >>So far, KB937143 has caused ZERO issues on over 100 systems I've
> >>installed it to.
> >>Perhaps you should be looking at ** 3rd party software ** as the culprit
> >>for issues with KB937143.
> >>
> >>MowGreen [MVP 2003-2007]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>John Gitz wrote:
> >>
> >>
> >>>Be thankful. This is the bad update that locks out almost all internet
> >>>access. Perhaps MS pulled it after all the complaints?
> >>>
> >>>"Vince" wrote:
> >>>
> >>>
> >>>
> >>>>I can download and install this Microsoft update. I keep getting an error
> >>>>message failed.
> >>

>

 
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John Gitz
Guest
Posts: n/a

 
      08-18-2007
Time for you to look at many more forums, from Dell support to photography to
graphic arts. This patch is causing headaches all over the place.

Let's see... I allowed Windows Update to install all of the files. IE7
failed to run. I shut off the firewall. IE7 failed to run. On the advice
given to me elsewhere, I deleted this bad update. IE7 runs fine. I
reinstalled the bad update. IE7 fails again. Uninstalled it a last time and
IE7 works.

So... A Microsoft update for a Microsoft OS kills a Microsoft application.
How can it get any clearer than that? Thank goodness I use Opera most of the
time. I support MS when it does well and attack them when they do dumb
things. It's that simple.

"MowGreen [MVP]" wrote:

> Can you back that up with numbers instead of pointing out just a few
> cases in this newsgroup ? If your supposition is true, I'll forward that
> info to MS.
>
> So far, KB937143 has caused ZERO issues on over 100 systems I've
> installed it to.
> Perhaps you should be looking at ** 3rd party software ** as the culprit
> for issues with KB937143.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> John Gitz wrote:
>
> > Be thankful. This is the bad update that locks out almost all internet
> > access. Perhaps MS pulled it after all the complaints?
> >
> > "Vince" wrote:
> >
> >
> >>I can download and install this Microsoft update. I keep getting an error
> >>message failed.

>

 
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