Cannot download Security Update for Windows XP (KB927779)

Keep getting error 0x80070003 on security update KB927779 - but this is the
only update that will not download. Others have downloaded fine.

I have read all the posts in here relating to this error and have followed
all the steps, as well as
http://support.microsoft.com/?kbid=916248
http://support.microsoft.com/?kbid=910336

I run XP Home

This is the ReportingEvents.log from the SoftwareDistribution folder.

{420D6E95-6715-46A3-B052-2205025B157A} 2007-06-16
17:37:27+1200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success Software Synchronization Agent has finished detecting items.
{84CA215A-70F2-4E97-83EC-07F889ABDB37} 2007-06-16
17:37:57+1200 1 182 101 {C5A7BCFB-9DD1-446D-B9AC-ADE49460AA07} 102 80070003 WindowsUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070003: Security Update for Windows XP (KB927779).

"louithibo" <> schrieb:

> Keep getting error 0x80070003 on security update KB927779 - but this is the
> only update that will not download. Others have downloaded fine.
>
> I have read all the posts in here relating to this error and have followed
> all the steps, as well as
> http://support.microsoft.com/?kbid=916248
> http://support.microsoft.com/?kbid=910336

Hm, have you moved the Program Files folder onto another partition
of your harddisk? Wheres the Program Files\Common Files folder
located?

Bye,
Freudi

No, I have not partitioned C drive - there is a separate HDD for data.

Program files is under C:\Program Files

Again, this is the only update that will not install - all the others have
installed fine.

Thanks
Kim



"Ottmar Freudenberger" wrote:

> "louithibo" <> schrieb:
>
> > Keep getting error 0x80070003 on security update KB927779 - but this is the
> > only update that will not download. Others have downloaded fine.
> >
> > I have read all the posts in here relating to this error and have followed
> > all the steps, as well as
> > http://support.microsoft.com/?kbid=916248
> > http://support.microsoft.com/?kbid=910336
>
> Hm, have you moved the Program Files folder onto another partition
> of your harddisk? Wheres the Program Files\Common Files folder
> located?
>
> Bye,
> Freudi
>

Also some have had success with

1. Stop the Automatic Updates service, clear the contents of the DataStore and Download
folders, and restart the Automatic Updates service.
Stop the Automatic Updates Service.
Click Start, Choose Run, In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Select Properties.
Under Service status, click Stop.
Click OK.

2. Delete the Contents of the DataStore and Download folders.
Click Start, Choose Run, In the Run box, type %windir%\SoftwareDistribution
Click OK.
Delete the contents of both the DataStore and Download folders

3. Start the Automatic Updates Service
Click Start, Choose Run, In the Run box, type services.msc.
Click OK.
Right-click the Automatic Updates service.
Select Properties.
Under Service status, click Start.
Click OK.

Reboot.

If all else fails, rename the softwaredistribution folder and reboot. Naturally you lose
your history but not important.
Worked for me.


--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com.sg/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp
Defending your machine: http://defendingyourmachine2.blogspot.com/


"louithibo" <> wrote in message
news:A0505759-B664-46A6-879A-...
| Keep getting error 0x80070003 on security update KB927779 - but this is the
| only update that will not download. Others have downloaded fine.
|
| I have read all the posts in here relating to this error and have followed
| all the steps, as well as
| http://support.microsoft.com/?kbid=916248
| http://support.microsoft.com/?kbid=910336
|
| I run XP Home
|
| This is the ReportingEvents.log from the SoftwareDistribution folder.
|
| {420D6E95-6715-46A3-B052-2205025B157A} 2007-06-16
| 17:37:27+1200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success
Software Synchronization Agent has finished detecting items.
| {84CA215A-70F2-4E97-83EC-07F889ABDB37} 2007-06-16
| 17:37:57+1200 1 182 101 {C5A7BCFB-9DD1-446D-B9AC-ADE49460AA07} 102 80070003
WindowsUpdate Failure Content
| Install Installation Failure: Windows failed to install the following update
| with error 0x80070003: Security Update for Windows XP (KB927779).

OK. I've also got this problem and it's irritating. Clearly you know the
minutae of how pc's work. In easy steps where do I find the DataStore and
Download folders? I've found a Downloaded Program Files folder in C;Windows.
I run Win XP Home.

Cheers

Andy

"TaurArian [MS-MVP]" wrote:

> Also some have had success with
>
> 1. Stop the Automatic Updates service, clear the contents of the DataStore and Download
> folders, and restart the Automatic Updates service.
> Stop the Automatic Updates Service.
> Click Start, Choose Run, In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Select Properties.
> Under Service status, click Stop.
> Click OK.
>
> 2. Delete the Contents of the DataStore and Download folders.
> Click Start, Choose Run, In the Run box, type %windir%\SoftwareDistribution
> Click OK.
> Delete the contents of both the DataStore and Download folders
>
> 3. Start the Automatic Updates Service
> Click Start, Choose Run, In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Select Properties.
> Under Service status, click Start.
> Click OK.
>
> Reboot.
>
> If all else fails, rename the softwaredistribution folder and reboot. Naturally you lose
> your history but not important.
> Worked for me.
>
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Backup and data recovery: http://www.acronis.com.sg/
> Enhancing file system performance: http://www.diskeeper.com/defrag.asp
> Defending your machine: http://defendingyourmachine2.blogspot.com/
>
>
> "louithibo" <> wrote in message
> news:A0505759-B664-46A6-879A-...
> | Keep getting error 0x80070003 on security update KB927779 - but this is the
> | only update that will not download. Others have downloaded fine.
> |
> | I have read all the posts in here relating to this error and have followed
> | all the steps, as well as
> | http://support.microsoft.com/?kbid=916248
> | http://support.microsoft.com/?kbid=910336
> |
> | I run XP Home
> |
> | This is the ReportingEvents.log from the SoftwareDistribution folder.
> |
> | {420D6E95-6715-46A3-B052-2205025B157A} 2007-06-16
> | 17:37:27+1200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success
> Software Synchronization Agent has finished detecting items.
> | {84CA215A-70F2-4E97-83EC-07F889ABDB37} 2007-06-16
> | 17:37:57+1200 1 182 101 {C5A7BCFB-9DD1-446D-B9AC-ADE49460AA07} 102 80070003
> WindowsUpdate Failure Content
> | Install Installation Failure: Windows failed to install the following update
> | with error 0x80070003: Security Update for Windows XP (KB927779).
>
>
>

repeat:
Click Start, Choose Run, In the Run box, type %windir%\SoftwareDistribution

"agmoss99" wrote:

> OK. I've also got this problem and it's irritating. Clearly you know the
> minutae of how pc's work. In easy steps where do I find the DataStore and
> Download folders? I've found a Downloaded Program Files folder in C;Windows.
> I run Win XP Home.
>
> Cheers
>
> Andy
>
> "TaurArian [MS-MVP]" wrote:
>
> > Also some have had success with
> >
> > 1. Stop the Automatic Updates service, clear the contents of the DataStore and Download
> > folders, and restart the Automatic Updates service.
> > Stop the Automatic Updates Service.
> > Click Start, Choose Run, In the Run box, type services.msc.
> > Click OK.
> > Right-click the Automatic Updates service.
> > Select Properties.
> > Under Service status, click Stop.
> > Click OK.
> >
> > 2. Delete the Contents of the DataStore and Download folders.
> > Click Start, Choose Run, In the Run box, type %windir%\SoftwareDistribution
> > Click OK.
> > Delete the contents of both the DataStore and Download folders
> >
> > 3. Start the Automatic Updates Service
> > Click Start, Choose Run, In the Run box, type services.msc.
> > Click OK.
> > Right-click the Automatic Updates service.
> > Select Properties.
> > Under Service status, click Start.
> > Click OK.
> >
> > Reboot.
> >
> > If all else fails, rename the softwaredistribution folder and reboot. Naturally you lose
> > your history but not important.
> > Worked for me.
> >
> >
> > --
> > ====================================
> > TaurArian [MS-MVP] 2005-2007 - Australia
> > ====================================
> > How to make a good post: http://www.dts-l.org/goodpost.htm
> > Backup and data recovery: http://www.acronis.com.sg/
> > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
> > Defending your machine: http://defendingyourmachine2.blogspot.com/
> >
> >
> > "louithibo" <> wrote in message
> > news:A0505759-B664-46A6-879A-...
> > | Keep getting error 0x80070003 on security update KB927779 - but this is the
> > | only update that will not download. Others have downloaded fine.
> > |
> > | I have read all the posts in here relating to this error and have followed
> > | all the steps, as well as
> > | http://support.microsoft.com/?kbid=916248
> > | http://support.microsoft.com/?kbid=910336
> > |
> > | I run XP Home
> > |
> > | This is the ReportingEvents.log from the SoftwareDistribution folder.
> > |
> > | {420D6E95-6715-46A3-B052-2205025B157A} 2007-06-16
> > | 17:37:27+1200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success
> > Software Synchronization Agent has finished detecting items.
> > | {84CA215A-70F2-4E97-83EC-07F889ABDB37} 2007-06-16
> > | 17:37:57+1200 1 182 101 {C5A7BCFB-9DD1-446D-B9AC-ADE49460AA07} 102 80070003
> > WindowsUpdate Failure Content
> > | Install Installation Failure: Windows failed to install the following update
> > | with error 0x80070003: Security Update for Windows XP (KB927779).
> >
> >
> >

"louithibo" <> schrieb:

> No, I have not partitioned C drive - there is a separate HDD for data.
>
> Program files is under C:\Program Files

And where's the Common Files folder located?

Bye,
Freudi

You find them here:

> Click Start, Choose Run, In the Run box, type %windir%\SoftwareDistribution
> Click OK.
> Delete the contents of both the DataStore and Download folders

Kim

"agmoss99" wrote:

> OK. I've also got this problem and it's irritating. Clearly you know the
> minutae of how pc's work. In easy steps where do I find the DataStore and
> Download folders? I've found a Downloaded Program Files folder in C;Windows.
> I run Win XP Home.
>
> Cheers
>
> Andy
>
> "TaurArian [MS-MVP]" wrote:
>
> > Also some have had success with
> >
> > 1. Stop the Automatic Updates service, clear the contents of the DataStore and Download
> > folders, and restart the Automatic Updates service.
> > Stop the Automatic Updates Service.
> > Click Start, Choose Run, In the Run box, type services.msc.
> > Click OK.
> > Right-click the Automatic Updates service.
> > Select Properties.
> > Under Service status, click Stop.
> > Click OK.
> >
> > 2. Delete the Contents of the DataStore and Download folders.
> > Click Start, Choose Run, In the Run box, type %windir%\SoftwareDistribution
> > Click OK.
> > Delete the contents of both the DataStore and Download folders
> >
> > 3. Start the Automatic Updates Service
> > Click Start, Choose Run, In the Run box, type services.msc.
> > Click OK.
> > Right-click the Automatic Updates service.
> > Select Properties.
> > Under Service status, click Start.
> > Click OK.
> >
> > Reboot.
> >
> > If all else fails, rename the softwaredistribution folder and reboot. Naturally you lose
> > your history but not important.
> > Worked for me.
> >
> >
> > --
> > ====================================
> > TaurArian [MS-MVP] 2005-2007 - Australia
> > ====================================
> > How to make a good post: http://www.dts-l.org/goodpost.htm
> > Backup and data recovery: http://www.acronis.com.sg/
> > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
> > Defending your machine: http://defendingyourmachine2.blogspot.com/
> >
> >
> > "louithibo" <> wrote in message
> > news:A0505759-B664-46A6-879A-...
> > | Keep getting error 0x80070003 on security update KB927779 - but this is the
> > | only update that will not download. Others have downloaded fine.
> > |
> > | I have read all the posts in here relating to this error and have followed
> > | all the steps, as well as
> > | http://support.microsoft.com/?kbid=916248
> > | http://support.microsoft.com/?kbid=910336
> > |
> > | I run XP Home
> > |
> > | This is the ReportingEvents.log from the SoftwareDistribution folder.
> > |
> > | {420D6E95-6715-46A3-B052-2205025B157A} 2007-06-16
> > | 17:37:27+1200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success
> > Software Synchronization Agent has finished detecting items.
> > | {84CA215A-70F2-4E97-83EC-07F889ABDB37} 2007-06-16
> > | 17:37:57+1200 1 182 101 {C5A7BCFB-9DD1-446D-B9AC-ADE49460AA07} 102 80070003
> > WindowsUpdate Failure Content
> > | Install Installation Failure: Windows failed to install the following update
> > | with error 0x80070003: Security Update for Windows XP (KB927779).
> >
> >
> >

Yes, I have tried doing that several times now - still no luck. All other
updates download, just that one will not.

Kim

"TaurArian [MS-MVP]" wrote:

> Also some have had success with
>
> 1. Stop the Automatic Updates service, clear the contents of the DataStore and Download
> folders, and restart the Automatic Updates service.
> Stop the Automatic Updates Service.
> Click Start, Choose Run, In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Select Properties.
> Under Service status, click Stop.
> Click OK.
>
> 2. Delete the Contents of the DataStore and Download folders.
> Click Start, Choose Run, In the Run box, type %windir%\SoftwareDistribution
> Click OK.
> Delete the contents of both the DataStore and Download folders
>
> 3. Start the Automatic Updates Service
> Click Start, Choose Run, In the Run box, type services.msc.
> Click OK.
> Right-click the Automatic Updates service.
> Select Properties.
> Under Service status, click Start.
> Click OK.
>
> Reboot.
>
> If all else fails, rename the softwaredistribution folder and reboot. Naturally you lose
> your history but not important.
> Worked for me.
>
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2007 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Backup and data recovery: http://www.acronis.com.sg/
> Enhancing file system performance: http://www.diskeeper.com/defrag.asp
> Defending your machine: http://defendingyourmachine2.blogspot.com/
>
>
> "louithibo" <> wrote in message
> news:A0505759-B664-46A6-879A-...
> | Keep getting error 0x80070003 on security update KB927779 - but this is the
> | only update that will not download. Others have downloaded fine.
> |
> | I have read all the posts in here relating to this error and have followed
> | all the steps, as well as
> | http://support.microsoft.com/?kbid=916248
> | http://support.microsoft.com/?kbid=910336
> |
> | I run XP Home
> |
> | This is the ReportingEvents.log from the SoftwareDistribution folder.
> |
> | {420D6E95-6715-46A3-B052-2205025B157A} 2007-06-16
> | 17:37:27+1200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate Success
> Software Synchronization Agent has finished detecting items.
> | {84CA215A-70F2-4E97-83EC-07F889ABDB37} 2007-06-16
> | 17:37:57+1200 1 182 101 {C5A7BCFB-9DD1-446D-B9AC-ADE49460AA07} 102 80070003
> WindowsUpdate Failure Content
> | Install Installation Failure: Windows failed to install the following update
> | with error 0x80070003: Security Update for Windows XP (KB927779).
>
>
>

Have you tried manually downloading and installing the update?
http://www.microsoft.com/downloads/r...DisplayLang=en

By manually installing an update, it doesn't show up in your update history on the
website.

--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com.sg/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp
Defending your machine: http://defendingyourmachine2.blogspot.com/


"louithibo" <> wrote in message
news:EC8A2EC6-F068-4D30-B36F-...
| Yes, I have tried doing that several times now - still no luck. All other
| updates download, just that one will not.
|
| Kim
|
| "TaurArian [MS-MVP]" wrote:
|
| > Also some have had success with
| >
| > 1. Stop the Automatic Updates service, clear the contents of the DataStore and
Download
| > folders, and restart the Automatic Updates service.
| > Stop the Automatic Updates Service.
| > Click Start, Choose Run, In the Run box, type services.msc.
| > Click OK.
| > Right-click the Automatic Updates service.
| > Select Properties.
| > Under Service status, click Stop.
| > Click OK.
| >
| > 2. Delete the Contents of the DataStore and Download folders.
| > Click Start, Choose Run, In the Run box, type %windir%\SoftwareDistribution
| > Click OK.
| > Delete the contents of both the DataStore and Download folders
| >
| > 3. Start the Automatic Updates Service
| > Click Start, Choose Run, In the Run box, type services.msc.
| > Click OK.
| > Right-click the Automatic Updates service.
| > Select Properties.
| > Under Service status, click Start.
| > Click OK.
| >
| > Reboot.
| >
| > If all else fails, rename the softwaredistribution folder and reboot. Naturally you
lose
| > your history but not important.
| > Worked for me.
| >
| >
| > --
| > ====================================
| > TaurArian [MS-MVP] 2005-2007 - Australia
| > ====================================
| > How to make a good post: http://www.dts-l.org/goodpost.htm
| > Backup and data recovery: http://www.acronis.com.sg/
| > Enhancing file system performance: http://www.diskeeper.com/defrag.asp
| > Defending your machine: http://defendingyourmachine2.blogspot.com/
| >
| >
| > "louithibo" <> wrote in message
| > news:A0505759-B664-46A6-879A-...
| > | Keep getting error 0x80070003 on security update KB927779 - but this is the
| > | only update that will not download. Others have downloaded fine.
| > |
| > | I have read all the posts in here relating to this error and have followed
| > | all the steps, as well as
| > | http://support.microsoft.com/?kbid=916248
| > | http://support.microsoft.com/?kbid=910336
| > |
| > | I run XP Home
| > |
| > | This is the ReportingEvents.log from the SoftwareDistribution folder.
| > |
| > | {420D6E95-6715-46A3-B052-2205025B157A} 2007-06-16
| > | 17:37:27+1200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 WindowsUpdate
Success
| > Software Synchronization Agent has finished detecting items.
| > | {84CA215A-70F2-4E97-83EC-07F889ABDB37} 2007-06-16
| > | 17:37:57+1200 1 182 101 {C5A7BCFB-9DD1-446D-B9AC-ADE49460AA07} 102 80070003
| > WindowsUpdate Failure Content
| > | Install Installation Failure: Windows failed to install the following update
| > | with error 0x80070003: Security Update for Windows XP (KB927779).
| >
| >
| >