Cannot download updates after installing norton internet security

Hello,

I installed Norton Internet Security and I also uninstalled because of all
the problems that it caused to my system. There are a number of problems:

1. I cannot logon to my hotmail account. I have made all the changes that
have been suggested by different sources on the internet, i.e. opening the
SSL port 443, and number all of the security settings, but this did not help.

2. I also cannot see images on web pages, they appear a the box with the
red X.

3. Now because I thought I needed an update from MS, I went to the download
site and now cannot download. I added the address to the trusted sites, but
still no luck. To make matters worse, I uninstalled one of my last ms
updates. So now I am trying to get my pc back up to speed. I tried sending
a tech support request to Microsoft, but I could not even accomplish that
because it kept acting like I had nothing filled out on the page.

Well, that's the story. Never had anything like this happen before. I am
usually proficient enough to handle my problems, but this one has me puzzled.

I'm running WinXP sp1
IE Ver. 6.0.2800.1106.xpsp2.030422-1633
I have a DSL modem via bellsouth.net
I have uninstalled all the Norton software
I have turned off the firewall
I have made many changes to the IE security and advanced settings and
reverted back to default.
I cannot login to some secured sites, but some of them I can.

Please any suggestion.
Thank you for your attention.
C

On Sun, 19 Feb 2006 09:19:27 -0800, Cin
<> wrote:

>Hello,
>
>I installed Norton Internet Security and I also uninstalled because of all
>the problems that it caused to my system. There are a number of problems:
>
>1. I cannot logon to my hotmail account. I have made all the changes that
>have been suggested by different sources on the internet, i.e. opening the
>SSL port 443, and number all of the security settings, but this did not help.
>
>2. I also cannot see images on web pages, they appear a the box with the
>red X.
>
>3. Now because I thought I needed an update from MS, I went to the download
>site and now cannot download. I added the address to the trusted sites, but
>still no luck. To make matters worse, I uninstalled one of my last ms
>updates. So now I am trying to get my pc back up to speed. I tried sending
>a tech support request to Microsoft, but I could not even accomplish that
>because it kept acting like I had nothing filled out on the page.
>
>Well, that's the story. Never had anything like this happen before. I am
>usually proficient enough to handle my problems, but this one has me puzzled.
>
>I'm running WinXP sp1
>IE Ver. 6.0.2800.1106.xpsp2.030422-1633
>I have a DSL modem via bellsouth.net
>I have uninstalled all the Norton software
>I have turned off the firewall
>I have made many changes to the IE security and advanced settings and
>reverted back to default.
>I cannot login to some secured sites, but some of them I can.
>
>Please any suggestion.
>Thank you for your attention.
>C
Have you tried system restore to the date before this mess
started?
Dave

I am wondering if you have a java problem that needs to be updated. if that
is the case go to www.java.com and check for current update. as for java i
have both ms java and sun java installed and both operatiing. as with suns
alone i got the same problems u describe. and i had to install the microsoft
version. i also installed macromedia flash and shockwave players and it cured
my problem ...hope this helps

the microsoft version is: msjavx86_3805
you should be able to find it by entering it in your browser.

"Cin" wrote:

> Hello,
>
> I installed Norton Internet Security and I also uninstalled because of all
> the problems that it caused to my system. There are a number of problems:
>
> 1. I cannot logon to my hotmail account. I have made all the changes that
> have been suggested by different sources on the internet, i.e. opening the
> SSL port 443, and number all of the security settings, but this did not help.
>
> 2. I also cannot see images on web pages, they appear a the box with the
> red X.
>
> 3. Now because I thought I needed an update from MS, I went to the download
> site and now cannot download. I added the address to the trusted sites, but
> still no luck. To make matters worse, I uninstalled one of my last ms
> updates. So now I am trying to get my pc back up to speed. I tried sending
> a tech support request to Microsoft, but I could not even accomplish that
> because it kept acting like I had nothing filled out on the page.
>
> Well, that's the story. Never had anything like this happen before. I am
> usually proficient enough to handle my problems, but this one has me puzzled.
>
> I'm running WinXP sp1
> IE Ver. 6.0.2800.1106.xpsp2.030422-1633
> I have a DSL modem via bellsouth.net
> I have uninstalled all the Norton software
> I have turned off the firewall
> I have made many changes to the IE security and advanced settings and
> reverted back to default.
> I cannot login to some secured sites, but some of them I can.
>
> Please any suggestion.
> Thank you for your attention.
> C