Cannot download updates from hp web site

I have a new computer, HP Pavilion MediaCenter TV PC, with
Windows Vista Home Premium
When I try to download updates from hp.com update site, I can't download
nothing. All I get is a page that said, Page Cannot Be Displayed. Checke your
internet connection.
My internet connecct is fine. I can dowload fron any other site except HP. I
talked to my IP and he tried difference setting with firewall and had me
check other settings. He couldn't help. I called HP Support was on the phone
with them for hours. They didn't help. All hp support did was foulu my
computer so I had to go into a full recovery. Checked with help and support
person from Norton Security center, It has nothing to do with Norton.
I talked to a friend of mine who asked friend of his about this problem. He
said their is a setting you have to chage or make, but he couldn't remenber
what it is.
My last computer I had the same problem, but it was just changing a setting
on firewall,then it was fine.
--
Love For All

I would love an answer to this, as I'm having the same problem, same error.
I can't download anything from hp and I also can't download most recent
version of itunes. It just makes me sick, because hp has no solution. They
had me turn off all my firewalls, and still nothing. I have no problem
downloading Microsoft updates.



"Hunter James" wrote:

> I have a new computer, HP Pavilion MediaCenter TV PC, with
> Windows Vista Home Premium
> When I try to download updates from hp.com update site, I can't download
> nothing. All I get is a page that said, Page Cannot Be Displayed. Checke your
> internet connection.
> My internet connecct is fine. I can dowload fron any other site except HP. I
> talked to my IP and he tried difference setting with firewall and had me
> check other settings. He couldn't help. I called HP Support was on the phone
> with them for hours. They didn't help. All hp support did was foulu my
> computer so I had to go into a full recovery. Checked with help and support
> person from Norton Security center, It has nothing to do with Norton.
> I talked to a friend of mine who asked friend of his about this problem. He
> said their is a setting you have to chage or make, but he couldn't remenber
> what it is.
> My last computer I had the same problem, but it was just changing a setting
> on firewall,then it was fine.
> --
> Love For All

On Fri, 13 Jul 2007 09:12:04 -0700, Jukie <>
wrote:

>"Hunter James" wrote:
>
>> I have a new computer, HP Pavilion MediaCenter TV PC, with
>> Windows Vista Home Premium
>> When I try to download updates from hp.com update site, I can't download
>> nothing. All I get is a page that said, Page Cannot Be Displayed. Checke your
>> internet connection.
>> My internet connecct is fine. I can dowload fron any other site except HP. I
>> talked to my IP and he tried difference setting with firewall and had me
>> check other settings. He couldn't help. I called HP Support was on the phone
>> with them for hours. They didn't help. All hp support did was foulu my
>> computer so I had to go into a full recovery. Checked with help and support
>> person from Norton Security center, It has nothing to do with Norton.
>> I talked to a friend of mine who asked friend of his about this problem. He
>> said their is a setting you have to chage or make, but he couldn't remenber
>> what it is.
>> My last computer I had the same problem, but it was just changing a setting
>> on firewall,then it was fine.

>I would love an answer to this, as I'm having the same problem, same error.
>I can't download anything from hp and I also can't download most recent
>version of itunes. It just makes me sick, because hp has no solution. They
>had me turn off all my firewalls, and still nothing. I have no problem
>downloading Microsoft updates.

Look at your MTU setting.
<http://nitecruzr.blogspot.com/2007/06/determining-mtu-to-single-server.html>
http://nitecruzr.blogspot.com/2007/0...le-server.html

--
Cheers,
Chuck, MS-MVP 2005-2007 [Windows - Networking]
http://nitecruzr.blogspot.com/
Paranoia is not a problem, when it's a normal response from experience.
My email is AT DOT
actual address pchuck mvps org.

I appreciate the reply, but that's a little beyond my expertise. Are there
any other possible reasons for this? If not, I'll take it and head the
eperts in that direction. Thanks again!






"Chuck [MVP]" wrote:

> On Fri, 13 Jul 2007 09:12:04 -0700, Jukie <>
> wrote:
>
> >"Hunter James" wrote:
> >
> >> I have a new computer, HP Pavilion MediaCenter TV PC, with
> >> Windows Vista Home Premium
> >> When I try to download updates from hp.com update site, I can't download
> >> nothing. All I get is a page that said, Page Cannot Be Displayed. Checke your
> >> internet connection.
> >> My internet connecct is fine. I can dowload fron any other site except HP. I
> >> talked to my IP and he tried difference setting with firewall and had me
> >> check other settings. He couldn't help. I called HP Support was on the phone
> >> with them for hours. They didn't help. All hp support did was foulu my
> >> computer so I had to go into a full recovery. Checked with help and support
> >> person from Norton Security center, It has nothing to do with Norton.
> >> I talked to a friend of mine who asked friend of his about this problem. He
> >> said their is a setting you have to chage or make, but he couldn't remenber
> >> what it is.
> >> My last computer I had the same problem, but it was just changing a setting
> >> on firewall,then it was fine.
>
> >I would love an answer to this, as I'm having the same problem, same error.
> >I can't download anything from hp and I also can't download most recent
> >version of itunes. It just makes me sick, because hp has no solution. They
> >had me turn off all my firewalls, and still nothing. I have no problem
> >downloading Microsoft updates.
>
> Look at your MTU setting.
> <http://nitecruzr.blogspot.com/2007/06/determining-mtu-to-single-server.html>
> http://nitecruzr.blogspot.com/2007/0...le-server.html
>
> --
> Cheers,
> Chuck, MS-MVP 2005-2007 [Windows - Networking]
> http://nitecruzr.blogspot.com/
> Paranoia is not a problem, when it's a normal response from experience.
> My email is AT DOT
> actual address pchuck mvps org.
>