"PackinMyLife" <> wrote in message
news:B18B0ECE-682B-40A5-B297-...
>I have a Dell PC with Windows Vista and with a Hauppauge WinTV HVR-1250 TV
> tuner card that was factory installed.
>
> Recently, two issues have occurred that I would think are related:
> - On trying to watch live TV on Media Center, I get the following error -
> "Tuner not Installed. Video cannot be displayed because no tuner has been
> detected."
> - I get the following pop up error message every 45 seconds or so that
> says
> "Windows Media Center Receiver Service has stopped working." The details
> of
> this error message follow:
> Problem signature:
> Problem Event Name: BEX
> Application Name: ehRecvr.exe
> Application Version: 6.0.6001.18000
> Application Timestamp: 47919381
> Fault Module Name: StackHash_2901
> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000
> Exception Offset: 02ac7d20
> Exception Code: c0000005
> Exception Data: 00000008
> OS Version: 6.0.6001.2.1.0.768.3
>
> I spent about 2 hours with the Hauppauge help desk reinstalling all the
> Hauppauge software, drivers, etc. I receive live TV over Hauppauge WinTV
> but
> continue not to be able to get Live TV on Media Center (same error as
> above -
> "Tuner not Installed."). The Hauppauge help desk says that they have
> handled
> several requests like mine but cannot solve it as the solution must be
> within
> Vista.
It's possible that the problem and solution are at the hardware level, but
not necessarily the card hardware.
How old is the Dell PC, and is it still under warranty?
What does Dell support say?
Can you - have you tried - moving the card to another slot? Is the card
detected in another system?
On the other hand, if you Google the error message, you'll find pages like
this:
http://support.microsoft.com/kb/936229
Error message when you start a Windows Vista-based computer: "Windows Media
Center Receiver Service stopped working and was closed"
HTH
-pk
> Do you have a solution to getting Media Center to play live TV?
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