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Cannot get messenger yo work at all

 
 
Luck
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Posts: n/a

 
      04-17-2009
I have a big issue. When I launch WLM 2009 it comes back with the following
error message:
"WLM has encountered a problem and needs to close."

And it has the following error signature:
"AppName: msnmsgr.exe AppVer: 14.0.8064.206 AppStamp:498cf586
ModName: unknown ModVer: 0.0.0.0 ModStamp:00000000
fDebug: 0 Offset: 00000000"

I keep sending the error report.

Now what is interesting is that if I restart my computer in "safe mode with
networking", then it works. But it has very limited functionality.

I have Windows XP sp3

Please help
 
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Jonathan Kay [MVP]
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      04-18-2009
Greetings Luck,

Interesting that it works in safe mode. Since it's then related to something that's running
try using the Selective startup mode instead. You can get to that by clicking Start, then
Run, typing in "msconfig" and clicking OK. Then choose Selective Startup, check just 'Load
System Services' and click OK. Select the option to reboot when prompted.

Once you come back, see if Messenger works. If it does in fact work, then it's just a matter
of figuring out which process, service or device is doing it.

Regardless, run msconfig again and choose Normal startup to get back to normal.

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--



"Luck" <> wrote in message
news:4E383024-B14F-4682-92C6-...
> I have a big issue. When I launch WLM 2009 it comes back with the following
> error message:
> "WLM has encountered a problem and needs to close."
>
> And it has the following error signature:
> "AppName: msnmsgr.exe AppVer: 14.0.8064.206 AppStamp:498cf586
> ModName: unknown ModVer: 0.0.0.0 ModStamp:00000000
> fDebug: 0 Offset: 00000000"
>
> I keep sending the error report.
>
> Now what is interesting is that if I restart my computer in "safe mode with
> networking", then it works. But it has very limited functionality.
>
> I have Windows XP sp3
>
> Please help



 
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