Cannot Get Updates - VISTA

Thanks to anyone for any real help.

I have a COMPAQ and as you are probably aware, Defender comes to be
unable to get updates although I am prompted to do so. Last month, I had
this problem and HP CHAT got me 'fixed' albeit over some 2 - 3 hours of back
and forth. Yesterday, I had to attempt the same thing but this time the Rep
was not as 'persistent.' Consequently, I am STILL unable to get Updates.

More importantly, is there a FINAL soultion to this continuing problem?
Using Reps is one thing but still at the end, I'd like to be able to handle
this on my own in the future. Present Error Code is: 0x80072efd. (And
"No," the MSN Website does nothing to help....

THANKS for any help and advice....

trebasss

"Trebass" <> wrote in message
news:BB50A889-7F5D-411B-944B-...
> Thanks to anyone for any real help.
>
> I have a COMPAQ and as you are probably aware, Defender comes to be
> unable to get updates although I am prompted to do so. Last month, I had
> this problem and HP CHAT got me 'fixed' albeit over some 2 - 3 hours of
> back
> and forth. Yesterday, I had to attempt the same thing but this time the
> Rep
> was not as 'persistent.' Consequently, I am STILL unable to get Updates.
>
> More importantly, is there a FINAL soultion to this continuing
> problem?
> Using Reps is one thing but still at the end, I'd like to be able to
> handle
> this on my own in the future. Present Error Code is: 0x80072efd. (And
> "No," the MSN Website does nothing to help....
>
> THANKS for any help and advice....
>
> trebasss

You could read this article, but you need to give a bit more information.

http://support.microsoft.com/kb/836941

What AV are you running? What version of Vista and is it 32 or 64 bit?
Have you run Malwarebytes or SuperAntiSpyware? I'd suggest you download and
run both.
--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."

0x80072EFD - ERROR_INTERNET_CANNOT_CONNECT

You may encounter temporary connection-related errors when you use Windows
Update or Microsoft Update to install updates

These error may occur caused by any of the following issues:

Applications or processes that interfere with Internet communications
Resource issues on your computer
High Internet activity
Recoverable database errors

<http://support.microsoft.com/kb/836941>
-=-

Trebass, when posting to this Newsg�oup at least provide us with details of
the

Operating System you are using including Service Pack level,

what browser (exact version) you are using.

antivirus or antimalware software you may have installed, Method C

and what other Security software are you running,

and is a 3rd party firewall being used ?, etc. etc. ?. Step 2

Please do so in your next reply.

<http://support.microsoft.com/kb/555375>
-=-


"Trebass" wrote:

> Thanks to anyone for any real help.
>
> I have a COMPAQ and as you are probably aware, Defender comes to be
> unable to get updates although I am prompted to do so. Last month, I had
> this problem and HP CHAT got me 'fixed' albeit over some 2 - 3 hours of back
> and forth. Yesterday, I had to attempt the same thing but this time the Rep
> was not as 'persistent.' Consequently, I am STILL unable to get Updates.
>
> More importantly, is there a FINAL soultion to this continuing problem?
> Using Reps is one thing but still at the end, I'd like to be able to handle
> this on my own in the future. Present Error Code is: 0x80072efd. (And
> "No," the MSN Website does nothing to help....
>
> THANKS for any help and advice....
>
> trebasss

Also, hopefully this article will help you resolve the problems you are having.

<http://support.microsoft.com/default.aspx/kb/918355?p=1>

I'm su�e someone else will help you if this suggestions doesn't help.

Let us know what hªppens.


Ǝиçεl
-=-


"Trebass" wrote:

> Thanks to anyone for any real help.
>
> I have a COMPAQ and as you are probably aware, Defender comes to be
> unable to get updates although I am prompted to do so. Last month, I had
> this problem and HP CHAT got me 'fixed' albeit over some 2 - 3 hours of back
> and forth. Yesterday, I had to attempt the same thing but this time the Rep
> was not as 'persistent.' Consequently, I am STILL unable to get Updates.
>
> More importantly, is there a FINAL soultion to this continuing problem?
> Using Reps is one thing but still at the end, I'd like to be able to handle
> this on my own in the future. Present Error Code is: 0x80072efd. (And
> "No," the MSN Website does nothing to help....
>
> THANKS for any help and advice....
>
> trebasss

Always state your full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2;
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) when posting in a forum or
newsgroup. Please do so in your next reply.

Is this a sudden, new problem?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

"Trebass" <> wrote in message
> Thanks to anyone for any real help.
>
> I have a COMPAQ and as you are probably aware, Defender comes to be
> unable to get updates although I am prompted to do so. Last month, I had
> this problem and HP CHAT got me 'fixed' albeit over some 2 - 3 hours of
> back
> and forth. Yesterday, I had to attempt the same thing but this time the
> Rep
> was not as 'persistent.' Consequently, I am STILL unable to get Updates.
>
> More importantly, is there a FINAL soultion to this continuing
> problem?
> Using Reps is one thing but still at the end, I'd like to be able to
> handle
> this on my own in the future. Present Error Code is: 0x80072efd. (And
> "No," the MSN Website does nothing to help....
>
> THANKS for any help and advice....
>
> trebasss