Cannot Install the updates. FAILED!

Hi, I cannot install the updates. I emailed microsoft. Initially got a reply
from Spring-Ji. Followed all his instructions and except that I cannot rename
the catroot2 folder. Emailed him back and got nothing. Then emailed the
customer service again and then no response. Anyway, Would appreciate
assistance on this matter.

Updates were unable to be successfully installed: The following updates were
not installed:

Security Update for Windows XP (KB888302)
Security Update for Windows XP (KB890047)
Security Update for Windows XP (KB873333)
Cumulative Security Update for Internet Explorer for Windows XP (KB867282)
Security Update for Windows XP (KB891781)
Security Update for Windows Messenger (KB887472)
Update for Windows XP (KB887742)
Security Update for Windows XP (KB888113)
Security Update for Windows XP (KB885250)

Thank you.

Natalie,

Please try the following:
1. Click Start
2. Click Run
3. Type: cmd <Enter>
4. In the Command Prompt, please type: notepad wutp.cmd <Enter>
5. In the new file, copy and paste the following between the lines:

rem -------------------------------------------------------------
set wuopflog=%WINDIR%\wutp-%date:~10,4%%date:~4,2%%date:~7,2%.log
net localgroup administrators >> %wuopflog%
echo \\ Here we are going to verify that the current user is a local
administrator >> %wuopflog%
net localgroup administrators /add %username% >> %wuopflog%
net stop wuauserv >> %wuopflog%
net stop bits >> %wuopflog%
ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G
Administrator:F >> %wuopflog%
ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G SYSTEM:F
>> %wuopflog%
net start wuauserv >> %wuopflog%
net start bits >> %wuopflog%
start notepad.exe %wuopflog%
rem -------------------------------------------------------------

6. Save the file, by pressing <Ctrl>+<S>
7. Close this file
8. In the Command Prompt again, type: wutp.cmd <Enter>
9. At the end of running this, a log should appear. Press <Ctrl>+<A> to
select all and <Ctrl>+<C> to copy it.
10. Reply back to this post, and paste the results by pressing <Ctrl>+<V>.
11. Before sending the reply, try to access Windows Update again and see if
it now works. Whatever the result, let us know that too in your post.

Sincerely,

Pat Walters [MSFT]


"Natalie" <> wrote in message
news:54A277B1-E618-4393-AA2B-...
> Hi, I cannot install the updates. I emailed microsoft. Initially got a
reply
> from Spring-Ji. Followed all his instructions and except that I cannot
rename
> the catroot2 folder. Emailed him back and got nothing. Then emailed the
> customer service again and then no response. Anyway, Would appreciate
> assistance on this matter.
>
> Updates were unable to be successfully installed: The following updates
were
> not installed:
>
> Security Update for Windows XP (KB888302)
> Security Update for Windows XP (KB890047)
> Security Update for Windows XP (KB873333)
> Cumulative Security Update for Internet Explorer for Windows XP (KB867282)
> Security Update for Windows XP (KB891781)
> Security Update for Windows Messenger (KB887472)
> Update for Windows XP (KB887742)
> Security Update for Windows XP (KB888113)
> Security Update for Windows XP (KB885250)
>
> Thank you.
>
>
>
>

Hello, I have WinXP Home and installed SP2
and I did what you wrote and got the following error:

Systemererror 1376 occured!!!:

C:\Dokumente und Einstellungen\myUser>net localgroup administrators /add
myUser 1>>C:\WINDOWS\wutp-3.00.log
Systemfehler 1376 aufgetreten.

Die angegebene lokale Gruppe ist nicht vorhanden.
(The specified local group is not available)


What must I do ?????

"Pat Walters [MSFT]" wrote:

> Natalie,
>
> Please try the following:
> 1. Click Start
> 2. Click Run
> 3. Type: cmd <Enter>
> 4. In the Command Prompt, please type: notepad wutp.cmd <Enter>
> 5. In the new file, copy and paste the following between the lines:
>
> rem -------------------------------------------------------------
> set wuopflog=%WINDIR%\wutp-%date:~10,4%%date:~4,2%%date:~7,2%.log
> net localgroup administrators >> %wuopflog%
> echo \\ Here we are going to verify that the current user is a local
> administrator >> %wuopflog%
> net localgroup administrators /add %username% >> %wuopflog%
> net stop wuauserv >> %wuopflog%
> net stop bits >> %wuopflog%
> ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G
> Administrator:F >> %wuopflog%
> ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G SYSTEM:F
> >> %wuopflog%
> net start wuauserv >> %wuopflog%
> net start bits >> %wuopflog%
> start notepad.exe %wuopflog%
> rem -------------------------------------------------------------
>
> 6. Save the file, by pressing <Ctrl>+<S>
> 7. Close this file
> 8. In the Command Prompt again, type: wutp.cmd <Enter>
> 9. At the end of running this, a log should appear. Press <Ctrl>+<A> to
> select all and <Ctrl>+<C> to copy it.
> 10. Reply back to this post, and paste the results by pressing <Ctrl>+<V>.
> 11. Before sending the reply, try to access Windows Update again and see if
> it now works. Whatever the result, let us know that too in your post.
>
> Sincerely,
>
> Pat Walters [MSFT]
>
>
> "Natalie" <> wrote in message
> news:54A277B1-E618-4393-AA2B-...
> > Hi, I cannot install the updates. I emailed microsoft. Initially got a
> reply
> > from Spring-Ji. Followed all his instructions and except that I cannot
> rename
> > the catroot2 folder. Emailed him back and got nothing. Then emailed the
> > customer service again and then no response. Anyway, Would appreciate
> > assistance on this matter.
> >
> > Updates were unable to be successfully installed: The following updates
> were
> > not installed:
> >
> > Security Update for Windows XP (KB888302)
> > Security Update for Windows XP (KB890047)
> > Security Update for Windows XP (KB873333)
> > Cumulative Security Update for Internet Explorer for Windows XP (KB867282)
> > Security Update for Windows XP (KB891781)
> > Security Update for Windows Messenger (KB887472)
> > Update for Windows XP (KB887742)
> > Security Update for Windows XP (KB888113)
> > Security Update for Windows XP (KB885250)
> >
> > Thank you.
> >
> >
> >
> >
>
>
>

I did what you do now correct. In Germany I must change to "Administratoren"
I have WinXP Home and SP2 installed.

But after running the script the update still failed!!
My error code is still: 80070005

The log says:
The group have full and unrestricted access.
My User is in the specified group "Adminstratoren"

But the log says also there is an "Administrator" in the group
"Administratoren"

But where can I see the "Administrator" (and the group??)
In the Systemcontrol -> User Accounts I have no entry for Administrator.
I cant login with Adminstrator and try then the update



"Pat Walters [MSFT]" wrote:

> Natalie,
>
> Please try the following:
> 1. Click Start
> 2. Click Run
> 3. Type: cmd <Enter>
> 4. In the Command Prompt, please type: notepad wutp.cmd <Enter>
> 5. In the new file, copy and paste the following between the lines:
>
> rem -------------------------------------------------------------
> set wuopflog=%WINDIR%\wutp-%date:~10,4%%date:~4,2%%date:~7,2%.log
> net localgroup administrators >> %wuopflog%
> echo \\ Here we are going to verify that the current user is a local
> administrator >> %wuopflog%
> net localgroup administrators /add %username% >> %wuopflog%
> net stop wuauserv >> %wuopflog%
> net stop bits >> %wuopflog%
> ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G
> Administrator:F >> %wuopflog%
> ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G SYSTEM:F
> >> %wuopflog%
> net start wuauserv >> %wuopflog%
> net start bits >> %wuopflog%
> start notepad.exe %wuopflog%
> rem -------------------------------------------------------------
>
> 6. Save the file, by pressing <Ctrl>+<S>
> 7. Close this file
> 8. In the Command Prompt again, type: wutp.cmd <Enter>
> 9. At the end of running this, a log should appear. Press <Ctrl>+<A> to
> select all and <Ctrl>+<C> to copy it.
> 10. Reply back to this post, and paste the results by pressing <Ctrl>+<V>.
> 11. Before sending the reply, try to access Windows Update again and see if
> it now works. Whatever the result, let us know that too in your post.
>
> Sincerely,
>
> Pat Walters [MSFT]
>
>
> "Natalie" <> wrote in message
> news:54A277B1-E618-4393-AA2B-...
> > Hi, I cannot install the updates. I emailed microsoft. Initially got a
> reply
> > from Spring-Ji. Followed all his instructions and except that I cannot
> rename
> > the catroot2 folder. Emailed him back and got nothing. Then emailed the
> > customer service again and then no response. Anyway, Would appreciate
> > assistance on this matter.
> >
> > Updates were unable to be successfully installed: The following updates
> were
> > not installed:
> >
> > Security Update for Windows XP (KB888302)
> > Security Update for Windows XP (KB890047)
> > Security Update for Windows XP (KB873333)
> > Cumulative Security Update for Internet Explorer for Windows XP (KB867282)
> > Security Update for Windows XP (KB891781)
> > Security Update for Windows Messenger (KB887472)
> > Update for Windows XP (KB887742)
> > Security Update for Windows XP (KB888113)
> > Security Update for Windows XP (KB885250)
> >
> > Thank you.
> >
> >
> >
> >
>
>
>

a second note:

when I replace ADMINISTRATOR in the script in the line:
ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G
ADMINISTRATOR:F >> %wuopflog%

to MYUSER(is also in group "Administratoren") instead:
ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G MYUSER:F
>> %wuopflog%

the error is:
The datas are not acceptable!!!!


Maybe this is the reason why the update fails !!!!???
What must I do ?????

"tdev" wrote:

> I did what you do now correct. In Germany I must change to "Administratoren"
> I have WinXP Home and SP2 installed.
>
> But after running the script the update still failed!!
> My error code is still: 80070005
>
> The log says:
> The group have full and unrestricted access.
> My User is in the specified group "Adminstratoren"
>
> But the log says also there is an "Administrator" in the group
> "Administratoren"
>
> But where can I see the "Administrator" (and the group??)
> In the Systemcontrol -> User Accounts I have no entry for Administrator.
> I cant login with Adminstrator and try then the update
>
>
>
> "Pat Walters [MSFT]" wrote:
>
> > Natalie,
> >
> > Please try the following:
> > 1. Click Start
> > 2. Click Run
> > 3. Type: cmd <Enter>
> > 4. In the Command Prompt, please type: notepad wutp.cmd <Enter>
> > 5. In the new file, copy and paste the following between the lines:
> >
> > rem -------------------------------------------------------------
> > set wuopflog=%WINDIR%\wutp-%date:~10,4%%date:~4,2%%date:~7,2%.log
> > net localgroup administrators >> %wuopflog%
> > echo \\ Here we are going to verify that the current user is a local
> > administrator >> %wuopflog%
> > net localgroup administrators /add %username% >> %wuopflog%
> > net stop wuauserv >> %wuopflog%
> > net stop bits >> %wuopflog%
> > ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G
> > Administrator:F >> %wuopflog%
> > ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G SYSTEM:F
> > >> %wuopflog%
> > net start wuauserv >> %wuopflog%
> > net start bits >> %wuopflog%
> > start notepad.exe %wuopflog%
> > rem -------------------------------------------------------------
> >
> > 6. Save the file, by pressing <Ctrl>+<S>
> > 7. Close this file
> > 8. In the Command Prompt again, type: wutp.cmd <Enter>
> > 9. At the end of running this, a log should appear. Press <Ctrl>+<A> to
> > select all and <Ctrl>+<C> to copy it.
> > 10. Reply back to this post, and paste the results by pressing <Ctrl>+<V>.
> > 11. Before sending the reply, try to access Windows Update again and see if
> > it now works. Whatever the result, let us know that too in your post.
> >
> > Sincerely,
> >
> > Pat Walters [MSFT]
> >
> >
> > "Natalie" <> wrote in message
> > news:54A277B1-E618-4393-AA2B-...
> > > Hi, I cannot install the updates. I emailed microsoft. Initially got a
> > reply
> > > from Spring-Ji. Followed all his instructions and except that I cannot
> > rename
> > > the catroot2 folder. Emailed him back and got nothing. Then emailed the
> > > customer service again and then no response. Anyway, Would appreciate
> > > assistance on this matter.
> > >
> > > Updates were unable to be successfully installed: The following updates
> > were
> > > not installed:
> > >
> > > Security Update for Windows XP (KB888302)
> > > Security Update for Windows XP (KB890047)
> > > Security Update for Windows XP (KB873333)
> > > Cumulative Security Update for Internet Explorer for Windows XP (KB867282)
> > > Security Update for Windows XP (KB891781)
> > > Security Update for Windows Messenger (KB887472)
> > > Update for Windows XP (KB887742)
> > > Security Update for Windows XP (KB888113)
> > > Security Update for Windows XP (KB885250)
> > >
> > > Thank you.
> > >
> > >
> > >
> > >
> >
> >
> >

If you have found what the problem is please advise???? I also cannot
install updates????
--
bee fluffy


"Natalie" wrote:

> Hi, I cannot install the updates. I emailed microsoft. Initially got a reply
> from Spring-Ji. Followed all his instructions and except that I cannot rename
> the catroot2 folder. Emailed him back and got nothing. Then emailed the
> customer service again and then no response. Anyway, Would appreciate
> assistance on this matter.
>
> Updates were unable to be successfully installed: The following updates were
> not installed:
>
> Security Update for Windows XP (KB888302)
> Security Update for Windows XP (KB890047)
> Security Update for Windows XP (KB873333)
> Cumulative Security Update for Internet Explorer for Windows XP (KB867282)
> Security Update for Windows XP (KB891781)
> Security Update for Windows Messenger (KB887472)
> Update for Windows XP (KB887742)
> Security Update for Windows XP (KB888113)
> Security Update for Windows XP (KB885250)
>
> Thank you.
>
>
>
>

I also have not been able to get windows updates since trying to obtain SR1
for XP Pro. Below is the copy of what I got after following your
instructions. This has been a couple of years of wasted hours online.
Please help.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\default>notepad wutp.cmd

C:\Documents and Settings\default>wutp.cmd

C:\Documents and Settings\default>set wuopflog=C:\WINDOWS\wutp-20050808.log

C:\Documents and Settings\default>net localgroup administrators
1>>C:\WINDOWS
\wutp-20050808.log

C:\Documents and Settings\default>echo \\ Here we are going to verify that
the c
urrent user is a local
\\ Here we are going to verify that the current user is a local

C:\Documents and Settings\default>administrator
1>>C:\WINDOWS\wutp-20050808.l
og
'administrator' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\default>net localgroup administrators /add default
1>>C:\WINDOWS\wutp-20050808.log
System error 1378 has occurred.

The specified account name is already a member of the local group.


C:\Documents and Settings\default>net stop wuauserv
1>>C:\WINDOWS\wutp-200508
08.log

C:\Documents and Settings\default>net stop bits
1>>C:\WINDOWS\wutp-20050808.l
og

C:\Documents and Settings\default>ECHO y | CACLS.EXE
"C:\WINDOWS\SoftwareDistri
bution\WuRedir" /E /T /G
Displays or modifies access control lists (ACLs) of files

CACLS filename [/T] [/E] [/C] [/G usererm] [/R user [...]]
[/P usererm [...]] [/D user [...]]
filename Displays ACLs.
/T Changes ACLs of specified files in
the current directory and all subdirectories.
/E Edit ACL instead of replacing it.
/C Continue on access denied errors.
/G usererm Grant specified user access rights.
Perm can be: R Read
W Write
C Change (write)
F Full control
/R user Revoke specified user's access rights (only valid with /E).
/P usererm Replace specified user's access rights.
Perm can be: N None
R Read
W Write
C Change (write)
F Full control
/D user Deny specified user access.
Wildcards can be used to specify more that one file in a command.
You can specify more than one user in a command.

Abbreviations:
CI - Container Inherit.
The ACE will be inherited by directories.
OI - Object Inherit.
The ACE will be inherited by files.
IO - Inherit Only.
The ACE does not apply to the current file/directory.

C:\Documents and Settings\default>Administrator:F
1>>C:\WINDOWS\wutp-20050808
..log
The filename, directory name, or volume label syntax is incorrect.

C:\Documents and Settings\default>ECHO y | CACLS.EXE
"C:\WINDOWS\SoftwareDistri
bution\WuRedir" /E /T /G SYSTEM:F
The Cacls command can be run only on disk drives that use the NTFS file
system.T
he syntax of the command is incorrect.

C:\Documents and Settings\default>>> C:\WINDOWS\wutp-20050808.log

C:\Documents and Settings\default>^A

C:\Documents and Settings\default>

Thanks,


"Pat Walters [MSFT]" wrote:

> Natalie,
>
> Please try the following:
> 1. Click Start
> 2. Click Run
> 3. Type: cmd <Enter>
> 4. In the Command Prompt, please type: notepad wutp.cmd <Enter>
> 5. In the new file, copy and paste the following between the lines:
>
> rem -------------------------------------------------------------
> set wuopflog=%WINDIR%\wutp-%date:~10,4%%date:~4,2%%date:~7,2%.log
> net localgroup administrators >> %wuopflog%
> echo \\ Here we are going to verify that the current user is a local
> administrator >> %wuopflog%
> net localgroup administrators /add %username% >> %wuopflog%
> net stop wuauserv >> %wuopflog%
> net stop bits >> %wuopflog%
> ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G
> Administrator:F >> %wuopflog%
> ECHO y| CACLS.EXE "%WINDIR%\SoftwareDistribution\WuRedir" /E /T /G SYSTEM:F
> >> %wuopflog%
> net start wuauserv >> %wuopflog%
> net start bits >> %wuopflog%
> start notepad.exe %wuopflog%
> rem -------------------------------------------------------------
>
> 6. Save the file, by pressing <Ctrl>+<S>
> 7. Close this file
> 8. In the Command Prompt again, type: wutp.cmd <Enter>
> 9. At the end of running this, a log should appear. Press <Ctrl>+<A> to
> select all and <Ctrl>+<C> to copy it.
> 10. Reply back to this post, and paste the results by pressing <Ctrl>+<V>.
> 11. Before sending the reply, try to access Windows Update again and see if
> it now works. Whatever the result, let us know that too in your post.
>
> Sincerely,
>
> Pat Walters [MSFT]
>
>
> "Natalie" <> wrote in message
> news:54A277B1-E618-4393-AA2B-...
> > Hi, I cannot install the updates. I emailed microsoft. Initially got a
> reply
> > from Spring-Ji. Followed all his instructions and except that I cannot
> rename
> > the catroot2 folder. Emailed him back and got nothing. Then emailed the
> > customer service again and then no response. Anyway, Would appreciate
> > assistance on this matter.
> >
> > Updates were unable to be successfully installed: The following updates
> were
> > not installed:
> >
> > Security Update for Windows XP (KB888302)
> > Security Update for Windows XP (KB890047)
> > Security Update for Windows XP (KB873333)
> > Cumulative Security Update for Internet Explorer for Windows XP (KB867282)
> > Security Update for Windows XP (KB891781)
> > Security Update for Windows Messenger (KB887472)
> > Update for Windows XP (KB887742)
> > Security Update for Windows XP (KB888113)
> > Security Update for Windows XP (KB885250)
> >
> > Thank you.
> >
> >
> >
> >
>
>
>