I cannot install WINDOWS LIVE MESSENGER on my computer!!! Please h

I have windows vista home basic 32-bit, and i am trying to install windows
live messenger 8.5. I am able to get to the download screen on
http://messenger.live.com; however the connection seems to get lost right
when i click on install. Here is the message obtained on the screen:

Address Not Found
Firefox can't find the server at g.live.com.
The browser could not find the host server for the provided address.
* Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org"
instead of "www.mozilla.org")
* Are you certain this domain address exists? Its registration may have
expired.
* Are you unable to browse other sites? Check your network connection
and DNS server settings.
* Is your computer or network protected by a firewall or proxy?
Incorrect settings can interfere with Web browsing.


Can someone please help me, i really need to install the software and i know
its not a connection issue because my roomate who uses windows xp was able to
install it on his laptop.

Thank you in advance!!

Greetings,

Sounds like something might be up with your DNS from the sound of it.

As a workaround for now, you can just use the installer directly from here:
http://messenger.jonathankay.com/redir/wlm85.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2008 Jonathan Kay - If redistributing, you must include this signature or citation
--


"marco polo" <marco > wrote in message
news:4813788E-94A6-4C1B-B0F8-...
> I have windows vista home basic 32-bit, and i am trying to install windows
> live messenger 8.5. I am able to get to the download screen on
> http://messenger.live.com; however the connection seems to get lost right
> when i click on install. Here is the message obtained on the screen:
>
> Address Not Found
> Firefox can't find the server at g.live.com.
> The browser could not find the host server for the provided address.
> * Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org"
> instead of "www.mozilla.org")
> * Are you certain this domain address exists? Its registration may have
> expired.
> * Are you unable to browse other sites? Check your network connection
> and DNS server settings.
> * Is your computer or network protected by a firewall or proxy?
> Incorrect settings can interfere with Web browsing.
>
>
> Can someone please help me, i really need to install the software and i know
> its not a connection issue because my roomate who uses windows xp was able to
> install it on his laptop.
>
> Thank you in advance!!

Try doing the following:
Click Start, Run..., enter "cmd", press OK.
In the appearing black window, enter "nslookup g.live.com", and press
Enter. After the command is finished, enter "nslookup
download.microsoft.com", and press again Enter. After the command is
finished, right-click in the window, and select "Select" (or, "Mark").
Now press your mouse down in the top-left edge of the output window, and
drag your mouse to the bottom-right corner, so the contents gets
inverted. Release your mouse, and press Enter. Now paste what has been
copied, in a reply here.
You can close the black window by entering "exit" and pressing Enter.
--
mynetx [Messenger news, Windows tips, and more...]
http://blog.mynetx.net/


marco polo wrote:
> I have windows vista home basic 32-bit, and i am trying to install windows
> live messenger 8.5. I am able to get to the download screen on
> http://messenger.live.com; however the connection seems to get lost right
> when i click on install. Here is the message obtained on the screen:
>
> Address Not Found
> Firefox can't find the server at g.live.com.
> The browser could not find the host server for the provided address.
> * Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org"
> instead of "www.mozilla.org")
> * Are you certain this domain address exists? Its registration may have
> expired.
> * Are you unable to browse other sites? Check your network connection
> and DNS server settings.
> * Is your computer or network protected by a firewall or proxy?
> Incorrect settings can interfere with Web browsing.
>
>
> Can someone please help me, i really need to install the software and i know
> its not a connection issue because my roomate who uses windows xp was able to
> install it on his laptop.
>
> Thank you in advance!!

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\EMILE>nslookup g.live.com
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 85.255.112.104

Non-authoritative answer:
Name: g.live.com.gateway.2wire.net
Address: 127.0.0.1


C:\Users\EMILE>nslookup download.microsoft.com
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 85.255.112.104

Non-authoritative answer:
Name: download.microsoft.com.gateway.2wire.net
Address: 127.0.0.1

"mynetx" wrote:

> Try doing the following:
> Click Start, Run..., enter "cmd", press OK.
> In the appearing black window, enter "nslookup g.live.com", and press
> Enter. After the command is finished, enter "nslookup
> download.microsoft.com", and press again Enter. After the command is
> finished, right-click in the window, and select "Select" (or, "Mark").
> Now press your mouse down in the top-left edge of the output window, and
> drag your mouse to the bottom-right corner, so the contents gets
> inverted. Release your mouse, and press Enter. Now paste what has been
> copied, in a reply here.
> You can close the black window by entering "exit" and pressing Enter.
> --
> mynetx [Messenger news, Windows tips, and more...]
> http://blog.mynetx.net/
>
>
> marco polo wrote:
> > I have windows vista home basic 32-bit, and i am trying to install windows
> > live messenger 8.5. I am able to get to the download screen on
> > http://messenger.live.com; however the connection seems to get lost right
> > when i click on install. Here is the message obtained on the screen:
> >
> > Address Not Found
> > Firefox can't find the server at g.live.com.
> > The browser could not find the host server for the provided address.
> > * Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org"
> > instead of "www.mozilla.org")
> > * Are you certain this domain address exists? Its registration may have
> > expired.
> > * Are you unable to browse other sites? Check your network connection
> > and DNS server settings.
> > * Is your computer or network protected by a firewall or proxy?
> > Incorrect settings can interfere with Web browsing.
> >
> >
> > Can someone please help me, i really need to install the software and i know
> > its not a connection issue because my roomate who uses windows xp was able to
> > install it on his laptop.
> >
> > Thank you in advance!!
>

Thank you so much, i was able to install the software. I truly appreciate
it!!!
"marco polo" wrote:

> I have windows vista home basic 32-bit, and i am trying to install windows
> live messenger 8.5. I am able to get to the download screen on
> http://messenger.live.com; however the connection seems to get lost right
> when i click on install. Here is the message obtained on the screen:
>
> Address Not Found
> Firefox can't find the server at g.live.com.
> The browser could not find the host server for the provided address.
> * Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org"
> instead of "www.mozilla.org")
> * Are you certain this domain address exists? Its registration may have
> expired.
> * Are you unable to browse other sites? Check your network connection
> and DNS server settings.
> * Is your computer or network protected by a firewall or proxy?
> Incorrect settings can interfere with Web browsing.
>
>
> Can someone please help me, i really need to install the software and i know
> its not a connection issue because my roomate who uses windows xp was able to
> install it on his laptop.
>
> Thank you in advance!!

Hello Marco Polo,

Thank you for pasting the command line contents here.
The output reveals that your computer "thinks" that g.live.com and
download.live.com are hosted locally ("127.0.0.1").
Are you using any kind of web acceleration software or speed proxy, and
what is the type of your web connection (Company Network, Router, T1,
Cable, DSL, ISDN, etc.)?
--
mynetx [Messenger news, Windows tips, and more...]
http://blog.mynetx.net/


marco polo wrote:
> Microsoft Windows [Version 6.0.6001]
> Copyright (c) 2006 Microsoft Corporation. All rights reserved.
>
> C:\Users\EMILE>nslookup g.live.com
> DNS request timed out.
> timeout was 2 seconds.
> Server: UnKnown
> Address: 85.255.112.104
>
> Non-authoritative answer:
> Name: g.live.com.gateway.2wire.net
> Address: 127.0.0.1
>
>
> C:\Users\EMILE>nslookup download.microsoft.com
> DNS request timed out.
> timeout was 2 seconds.
> Server: UnKnown
> Address: 85.255.112.104
>
> Non-authoritative answer:
> Name: download.microsoft.com.gateway.2wire.net
> Address: 127.0.0.1
>
> "mynetx" wrote:
>
>> Try doing the following:
>> Click Start, Run..., enter "cmd", press OK.
>> In the appearing black window, enter "nslookup g.live.com", and press
>> Enter. After the command is finished, enter "nslookup
>> download.microsoft.com", and press again Enter. After the command is
>> finished, right-click in the window, and select "Select" (or, "Mark").
>> Now press your mouse down in the top-left edge of the output window, and
>> drag your mouse to the bottom-right corner, so the contents gets
>> inverted. Release your mouse, and press Enter. Now paste what has been
>> copied, in a reply here.
>> You can close the black window by entering "exit" and pressing Enter.
>> --
>> mynetx [Messenger news, Windows tips, and more...]
>> http://blog.mynetx.net/
>>
>>
>> marco polo wrote:
>>> I have windows vista home basic 32-bit, and i am trying to install windows
>>> live messenger 8.5. I am able to get to the download screen on
>>> http://messenger.live.com; however the connection seems to get lost right
>>> when i click on install. Here is the message obtained on the screen:
>>>
>>> Address Not Found
>>> Firefox can't find the server at g.live.com.
>>> The browser could not find the host server for the provided address.
>>> * Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org"
>>> instead of "www.mozilla.org")
>>> * Are you certain this domain address exists? Its registration may have
>>> expired.
>>> * Are you unable to browse other sites? Check your network connection
>>> and DNS server settings.
>>> * Is your computer or network protected by a firewall or proxy?
>>> Incorrect settings can interfere with Web browsing.
>>>
>>>
>>> Can someone please help me, i really need to install the software and i know
>>> its not a connection issue because my roomate who uses windows xp was able to
>>> install it on his laptop.
>>>
>>> Thank you in advance!!

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Lucy>nslookup g.live.com
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 85.255.113.108:53

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
*** Request to UnKnown timed-out

C:\Users\Lucy>nslookupdownload.microsoft.com
'nslookupdownload.microsoft.com' is not recognized as an internal or
external co
mmand,
operable program or batch file.

C:\Users\Lucy>

Hi,

I am facing the same problem.
I have windows vista and g.live.com is mapped to 127.0.0.1.
I checked my etc/hosts file and it is empty (expect the localhost line of
course)

I managed to install the WLM but I would like to have my machine well
configured.

Is there a way to know what DNS is making the lookup ?

As an additional info I am fighting against some troyan TR/Crypt.BA that is
detected in system32\msqdxddnqsdmn.dll file
Can it be related?

Thx for your support.


"mynetx" wrote:

> Try doing the following:
> Click Start, Run..., enter "cmd", press OK.
> In the appearing black window, enter "nslookup g.live.com", and press
> Enter. After the command is finished, enter "nslookup
> download.microsoft.com", and press again Enter. After the command is
> finished, right-click in the window, and select "Select" (or, "Mark").
> Now press your mouse down in the top-left edge of the output window, and
> drag your mouse to the bottom-right corner, so the contents gets
> inverted. Release your mouse, and press Enter. Now paste what has been
> copied, in a reply here.
> You can close the black window by entering "exit" and pressing Enter.
> --
> mynetx [Messenger news, Windows tips, and more...]
> http://blog.mynetx.net/
>
>
> marco polo wrote:
> > I have windows vista home basic 32-bit, and i am trying to install windows
> > live messenger 8.5. I am able to get to the download screen on
> > http://messenger.live.com; however the connection seems to get lost right
> > when i click on install. Here is the message obtained on the screen:
> >
> > Address Not Found
> > Firefox can't find the server at g.live.com.
> > The browser could not find the host server for the provided address.
> > * Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org"
> > instead of "www.mozilla.org")
> > * Are you certain this domain address exists? Its registration may have
> > expired.
> > * Are you unable to browse other sites? Check your network connection
> > and DNS server settings.
> > * Is your computer or network protected by a firewall or proxy?
> > Incorrect settings can interfere with Web browsing.
> >
> >
> > Can someone please help me, i really need to install the software and i know
> > its not a connection issue because my roomate who uses windows xp was able to
> > install it on his laptop.
> >
> > Thank you in advance!!
>

just forget, I managed to fix it. i was infected by a DNS virus and used
CCleaner and Malwarebyte's antimalware to remove the infection.

Now everything is fine and have full access to the WEB

Marc

"elMarco06" wrote:

> Hi,
>
> I am facing the same problem.
> I have windows vista and g.live.com is mapped to 127.0.0.1.
> I checked my etc/hosts file and it is empty (expect the localhost line of
> course)
>
> I managed to install the WLM but I would like to have my machine well
> configured.
>
> Is there a way to know what DNS is making the lookup ?
>
> As an additional info I am fighting against some troyan TR/Crypt.BA that is
> detected in system32\msqdxddnqsdmn.dll file
> Can it be related?
>
> Thx for your support.
>

hello
im having similar problem too
and also infected by the trojan
may i know how u removed it?
its a hide file which i cant shown the hide file and folder which caused me
cant delete it

pls reply thanks

"elMarco06" wrote:

> Hi,
>
> I am facing the same problem.
> I have windows vista and g.live.com is mapped to 127.0.0.1.
> I checked my etc/hosts file and it is empty (expect the localhost line of
> course)
>
> I managed to install the WLM but I would like to have my machine well
> configured.
>
> Is there a way to know what DNS is making the lookup ?
>
> As an additional info I am fighting against some troyan TR/Crypt.BA that is
> detected in system32\msqdxddnqsdmn.dll file
> Can it be related?
>
> Thx for your support.
>
>
> "mynetx" wrote:
>
> > Try doing the following:
> > Click Start, Run..., enter "cmd", press OK.
> > In the appearing black window, enter "nslookup g.live.com", and press
> > Enter. After the command is finished, enter "nslookup
> > download.microsoft.com", and press again Enter. After the command is
> > finished, right-click in the window, and select "Select" (or, "Mark").
> > Now press your mouse down in the top-left edge of the output window, and
> > drag your mouse to the bottom-right corner, so the contents gets
> > inverted. Release your mouse, and press Enter. Now paste what has been
> > copied, in a reply here.
> > You can close the black window by entering "exit" and pressing Enter.
> > --
> > mynetx [Messenger news, Windows tips, and more...]
> > http://blog.mynetx.net/
> >
> >
> > marco polo wrote:
> > > I have windows vista home basic 32-bit, and i am trying to install windows
> > > live messenger 8.5. I am able to get to the download screen on
> > > http://messenger.live.com; however the connection seems to get lost right
> > > when i click on install. Here is the message obtained on the screen:
> > >
> > > Address Not Found
> > > Firefox can't find the server at g.live.com.
> > > The browser could not find the host server for the provided address.
> > > * Did you make a mistake when typing the domain? (e.g. "ww.mozilla.org"
> > > instead of "www.mozilla.org")
> > > * Are you certain this domain address exists? Its registration may have
> > > expired.
> > > * Are you unable to browse other sites? Check your network connection
> > > and DNS server settings.
> > > * Is your computer or network protected by a firewall or proxy?
> > > Incorrect settings can interfere with Web browsing.
> > >
> > >
> > > Can someone please help me, i really need to install the software and i know
> > > its not a connection issue because my roomate who uses windows xp was able to
> > > install it on his laptop.
> > >
> > > Thank you in advance!!
> >