cannot install windows update??

i cannot install this windows update? 0x80070005 ,can you help me please?
Regards,
Riptorn.
--
riptorn

0x80070005 usually indicates a Permissions issue. Specifically, which
update are you attempting to install ?
There *should* be an installation log located in the WINDOWS directory
[folder] created when the system attempted to install the update.
It will look like this : KBxxxxxx.log [the x's represent the KB number
of the update]
Please post the KBxxxxxx.log for the specific update that will not install.

MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============

riptorn wrote:

> i cannot install this windows update? 0x80070005 ,can you help me please?
> Regards,
> Riptorn.

"MowGreen [MVP]" wrote:

> 0x80070005 usually indicates a Permissions issue. Specifically, which
> update are you attempting to install ?
> There *should* be an installation log located in the WINDOWS directory
> [folder] created when the system attempted to install the update.
> It will look like this : KBxxxxxx.log [the x's represent the KB number
> of the update]
> Please post the KBxxxxxx.log for the specific update that will not install.
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> riptorn wrote:
>
> > i cannot install this windows update? 0x80070005 ,can you help me please?
> > Regards,
> > Riptorn.
>

I have the same problem... no log file, install fails and all files revert.

In case it may help, here is the last download attempt from the windows
update log file...

2007-11-05 21:23:25:890 1308 4cc DnldMgr BITS job
{CE2BF493-1260-46CA-B281-BE37BC0B3037} completed successfully
2007-11-05 21:23:25:906 1308 4cc DnldMgr Download job bytes total = 0,
bytes transferred = 194803
2007-11-05 21:23:25:906 1308 4cc Service WARNING: GetUserTokenFromSessionId
failed with error 800704dd for session 0
2007-11-05 21:23:25:906 1308 4cc Service WARNING: GetUserTokenFromSessionId
failed with error 800704dd for session 0
2007-11-05 21:23:25:906 1308 4cc DnldMgr *********** DnldMgr: New download
job [UpdateId = {C44BF113-A360-47C2-93AD-D90FB0F29C70}.101] ***********
2007-11-05 21:23:25:906 1308 4cc DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
C44BF113-A360-47C2-93AD-D90FB0F29C70 is "PerUpdate" regulated and can NOT
download. Sequence 4354 vs AcceptRate 0.
2007-11-05 21:23:25:906 1308 4cc DnldMgr * Update is not allowed to
download due to regulation.
2007-11-05 21:23:25:906 1308 4cc DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
C44BF113-A360-47C2-93AD-D90FB0F29C70 is "PerUpdate" regulated and can NOT
download. Sequence 4354 vs AcceptRate 0.
2007-11-05 21:23:33:171 1308 1d8 AU WARNING: AU found no suitable session to
launch client in
2007-11-05 22:32:59:078 1308 1d8 AU Launched new AU client for directive
'Install Approval', session id = 0x0
2007-11-05 22:33:01:937 2900 b58 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0800) ===========
2007-11-05 22:33:01:937 2900 b58 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-11-05 22:33:01:921 2900 b58 AUClnt Launched Client UI process
2007-11-05 22:33:01:968 2900 b58 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0800) ===========
2007-11-05 22:33:01:968 2900 b58 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-11-05 22:33:01:968 2900 b58 Misc = Module:
C:\WINDOWS\system32\wucltui.dll
2007-11-05 22:33:01:968 2900 b58 CltUI AU client got new directive =
'Install Approval', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77},
return = 0x00000000
2007-11-05 22:33:01:968 2900 b58 CltUI AU client creating default WU/WSUS UI
plugin
2007-11-05 22:47:20:781 1308 fdc DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {9482F4B4-E343-43B6-B170-9A65BC822C77}] ***********
2007-11-05 22:47:20:781 1308 fdc DnldMgr Contacting regulation server for 1
updates.
2007-11-05 22:47:21:250 1308 fdc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-11-05 22:47:21:265 1308 fdc Misc Microsoft signed: Yes
2007-11-05 22:47:21:265 1308 fdc DnldMgr Regulation server path:
http://www.update.microsoft.com/v6/U...egulation.asmx.
2007-11-05 22:47:34:625 1308 fdc DnldMgr Per-Update:
c44bf113-a360-47c2-93ad-d90fb0f29c70 at rate 0
2007-11-05 22:47:34:625 1308 fdc DnldMgr * Regulation call complete.
0x00000000
2007-11-05 22:47:34:625 1308 fdc DnldMgr *********** DnldMgr: New download
job [UpdateId = {C44BF113-A360-47C2-93AD-D90FB0F29C70}.101] ***********
2007-11-05 22:47:34:703 1308 fdc DnldMgr * BITS job initialized, JobId =
{2113EEE1-E3F4-40BA-9053-0B76B2DF4407}
2007-11-05 22:47:34:734 1308 fdc DnldMgr * Downloading from
http://au.download.windowsupdate.com...00687a5326.exe
to
C:\WINDOWS\SoftwareDistribution\Download\fe95c915e 785c18bf9cc0792fb5a73df\d39b89c360fbaa9706b5181ae4 718100687a5326 (full file).
2007-11-05 22:47:34:734 1308 fdc DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
C44BF113-A360-47C2-93AD-D90FB0F29C70 is "PerUpdate" regulated and can NOT
download. Sequence 4354 vs AcceptRate 0.
2007-11-05 22:47:34:734 1308 fdc DnldMgr Regulation:
{9482F4B4-E343-43B6-B170-9A65BC822C77} - Update
C44BF113-A360-47C2-93AD-D90FB0F29C70 is "PerUpdate" regulated and can NOT
download. Sequence 4354 vs AcceptRate 0.

================================================== ==============================
3.136: 2008/06/30 00:18:13.287 (local)
3.167: e:\ea3ee57117018bd55873f4\update\update.exe (version 5.4.15.0)
3.167: Service Pack started with following command line:
3.183: CheckSystem: Major Version mismatch:STATUS_NT_VERSION_MISMATCH
3.183: DoInstallation: CheckSystem Failed: 0xf021
3.183: The version of Windows you have installed does not match the update
you are trying to install.
7.145: Message displayed to the user: The version of Windows you have
installed does not match the update you are trying to install.
7.145: User Input: OK
7.145: Update.exe extended error code = 0xf021
7.145: Update.exe return code was masked to 0x643 for MSI custom action
compliance.

Was SP3 downloaded via Automatic Updates, from the Windows |Microsoft
Update sites, or was this a manual download ?

FWIW, the version of update.exe is lower than it should be.

> WINDOWS\SoftwareDistribution\Download\fd0264849c01 086f3c6b505dc02dbd44\update\update.exe (version 6.3.13.0)

The above is the version level of update.exe when SP2 is applied.
I'm fairly certain that when SP1 is applied this will show in the
svcpack.log
> update.exe (version 5.6.1012.0)

Apparently, your version of Windows is XP Gold. It must be upgraded to
at least Service Pack 1 before XP SP3 can be applied.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Mirooo wrote:

> ================================================== ==============================
> 3.136: 2008/06/30 00:18:13.287 (local)
> 3.167: e:\ea3ee57117018bd55873f4\update\update.exe (version 5.4.15.0)
> 3.167: Service Pack started with following command line:
> 3.183: CheckSystem: Major Version mismatch:STATUS_NT_VERSION_MISMATCH
> 3.183: DoInstallation: CheckSystem Failed: 0xf021
> 3.183: The version of Windows you have installed does not match the update
> you are trying to install.
> 7.145: Message displayed to the user: The version of Windows you have
> installed does not match the update you are trying to install.
> 7.145: User Input: OK
> 7.145: Update.exe extended error code = 0xf021
> 7.145: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
>

I'm using Windows Vista Business edition, without SP1
when it was installed with the Automatic update i never worked so i
downloaded it from Microsoft and also this didn't work and now i can't
receive any updates instead i receive "error 80070424"
Please help

"MowGreen [MVP]" wrote:

> Was SP3 downloaded via Automatic Updates, from the Windows |Microsoft
> Update sites, or was this a manual download ?
>
> FWIW, the version of update.exe is lower than it should be.
>
> > WINDOWS\SoftwareDistribution\Download\fd0264849c01 086f3c6b505dc02dbd44\update\update.exe (version 6.3.13.0)
>
> The above is the version level of update.exe when SP2 is applied.
> I'm fairly certain that when SP1 is applied this will show in the
> svcpack.log
> > update.exe (version 5.6.1012.0)
>
> Apparently, your version of Windows is XP Gold. It must be upgraded to
> at least Service Pack 1 before XP SP3 can be applied.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Mirooo wrote:
>
> > ================================================== ==============================
> > 3.136: 2008/06/30 00:18:13.287 (local)
> > 3.167: e:\ea3ee57117018bd55873f4\update\update.exe (version 5.4.15.0)
> > 3.167: Service Pack started with following command line:
> > 3.183: CheckSystem: Major Version mismatch:STATUS_NT_VERSION_MISMATCH
> > 3.183: DoInstallation: CheckSystem Failed: 0xf021
> > 3.183: The version of Windows you have installed does not match the update
> > you are trying to install.
> > 7.145: Message displayed to the user: The version of Windows you have
> > installed does not match the update you are trying to install.
> > 7.145: User Input: OK
> > 7.145: Update.exe extended error code = 0xf021
> > 7.145: Update.exe return code was masked to 0x643 for MSI custom action
> > compliance.
> >
>

Well, that explains the differing Version numbers. It helps us immensely
if you post the Version of Windows that is having issues.

http://support.microsoft.com/oas/def...4&gprid=500921

> Free unlimited installation and compatibility support is available for Windows Vista, but only for
> Service Pack 1 (SP1). This support for SP1 is valid until March 18, 2009. Chat and e-mail support is
> available only in the United States and Canada.

Visit the above page and click the " Change " link towards the top right
of the page to choose your geographic location. Free support for
installation isuues are available to you. Since there is no chat or
email support outside of the US and Canada, use the phone support.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Mirooo wrote:

> I'm using Windows Vista Business edition, without SP1
> when it was installed with the Automatic update i never worked so i
> downloaded it from Microsoft and also this didn't work and now i can't
> receive any updates instead i receive "error 80070424"
> Please help
>
> "MowGreen [MVP]" wrote:
>
>
>>Was SP3 downloaded via Automatic Updates, from the Windows |Microsoft
>>Update sites, or was this a manual download ?
>>
>>FWIW, the version of update.exe is lower than it should be.
>>
>>
>>>WINDOWS\SoftwareDistribution\Download\fd0264849 c01086f3c6b505dc02dbd44\update\update.exe (version 6.3.13.0)
>>
>>The above is the version level of update.exe when SP2 is applied.
>>I'm fairly certain that when SP1 is applied this will show in the
>>svcpack.log
>>
>>>update.exe (version 5.6.1012.0)
>>
>>Apparently, your version of Windows is XP Gold. It must be upgraded to
>>at least Service Pack 1 before XP SP3 can be applied.
>>
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Mirooo wrote:
>>
>>
>>>=============================================== =================================
>>>3.136: 2008/06/30 00:18:13.287 (local)
>>>3.167: e:\ea3ee57117018bd55873f4\update\update.exe (version 5.4.15.0)
>>>3.167: Service Pack started with following command line:
>>>3.183: CheckSystem: Major Version mismatch:STATUS_NT_VERSION_MISMATCH
>>>3.183: DoInstallation: CheckSystem Failed: 0xf021
>>>3.183: The version of Windows you have installed does not match the update
>>>you are trying to install.
>>>7.145: Message displayed to the user: The version of Windows you have
>>>installed does not match the update you are trying to install.
>>>7.145: User Input: OK
>>>7.145: Update.exe extended error code = 0xf021
>>>7.145: Update.exe return code was masked to 0x643 for MSI custom action
>>>compliance.
>>>
>>