Cannot Install XP Service Pack 1a

A program I recieved as a gift requires XP Service Pack 1 to run. I
downloaded the file from the windows website and saved t to my computer.
Whenever I try to install it, it gives me the error message, "File
c:\windows\system32\drivers\atapi.sys is open or in use by another
application. Please close all other applications to continure." It gives the
options retry or cancel. There aren't any other applications that I can see
open or running, and I even disabled all programs at startup by running
msconfig! I am completely baffled and haven't been able to reach Microsoft
about this issue, hopefully somebody here can help me.
Sincerely,
Travis

Which version of Windows are you actually running??
download Belarc Advisor (www.belarc.com) run it, and see what it reports!

--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj
A Happy Xmas, and a Merry New Year to everyone!

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"TmP-NiNjA" <TmP-> wrote in message
news:422949F6-3260-4229-A394-...
>A program I recieved as a gift requires XP Service Pack 1 to run. I
> downloaded the file from the windows website and saved t to my computer.
> Whenever I try to install it, it gives me the error message, "File
> c:\windows\system32\drivers\atapi.sys is open or in use by another
> application. Please close all other applications to continure." It gives
> the
> options retry or cancel. There aren't any other applications that I can
> see
> open or running, and I even disabled all programs at startup by running
> msconfig! I am completely baffled and haven't been able to reach Microsoft
> about this issue, hopefully somebody here can help me.
> Sincerely,
> Travis

windows xp home edition

Please run the Belarc Advisor and copy/paste the 'Installed HotFixes'
section of the result to your response


--
Noel Paton (MS-MVP 2002-2005, Windows)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj
A Happy Xmas, and a Merry New Year to everyone!

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"TmP-NiNjA" <> wrote in message
news:A8EE3BD9-31A6-4515-969C-...
> windows xp home edition
>
>