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Cannot launch IE 8, cannot set home page

 
 
MXC
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      06-29-2009

After uninstall CA and install McAfee
My laptop cannot launch internet explorer 8, just not response.
Also I try change home page from control panel-> internet option, but fail,
it automatic reset homr page to microsoft sites.

I can only launch the IE8 in safe mode.
I appreciate any help and suggestion

Thanks

Chen

 
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MXC
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      06-29-2009

After uninstall CA and install McAfee
My laptop could not connect to Net. Windows live message could not launch
too.

I called McAfee support and un-install McAfee,
the Windows live message show up and the laptop can connect to net

but could not launch IE 8 by click its icon.
I can only launch the IE8 with 'run as administrator' or in safe mode.

I appreciate any help and suggestion

Thanks

Chen

 
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Milo
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      06-30-2009

your cryptographic services was messed up by the removal of the ca in your
system, right now that's the only thing visible. Other possibility is that
it could have also cause your system not to proceed with Windows Update due
to other Microsoft services truncated after the removal. ( seen and handled
similar cases with Symantec on removal of their security apps ). You would
need professional and guided assistance

If you're in the US/CANADA <This is a free support>
contact Microsoft Product Support ( Security ) 866 727 2338 they will assist
you on that concern.




"MXC" <> wrote in message
news:F3E1E861-8E73-4A91-8AF1-...
> After uninstall CA and install McAfee
> My laptop could not connect to Net. Windows live message could not launch
> too.
>
> I called McAfee support and un-install McAfee,
> the Windows live message show up and the laptop can connect to net
>
> but could not launch IE 8 by click its icon.
> I can only launch the IE8 with 'run as administrator' or in safe mode.
>
> I appreciate any help and suggestion
>
> Thanks
>
> Chen
>

 
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MXC
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Posts: n/a

 
      07-04-2009

Thanks
I called the 866 number and Microsoft Product Support help me fix the
problem


"Milo" <> wrote in message
news:Oy9U0Qc%...
> your cryptographic services was messed up by the removal of the ca in your
> system, right now that's the only thing visible. Other possibility is that
> it could have also cause your system not to proceed with Windows Update
> due to other Microsoft services truncated after the removal. ( seen and
> handled similar cases with Symantec on removal of their security apps ).
> You would need professional and guided assistance
>
> If you're in the US/CANADA <This is a free support>
> contact Microsoft Product Support ( Security ) 866 727 2338 they will
> assist you on that concern.
>
>
>
>
> "MXC" <> wrote in message
> news:F3E1E861-8E73-4A91-8AF1-...
>> After uninstall CA and install McAfee
>> My laptop could not connect to Net. Windows live message could not launch
>> too.
>>
>> I called McAfee support and un-install McAfee,
>> the Windows live message show up and the laptop can connect to net
>>
>> but could not launch IE 8 by click its icon.
>> I can only launch the IE8 with 'run as administrator' or in safe mode.
>>
>> I appreciate any help and suggestion
>>
>> Thanks
>>
>> Chen
>>


 
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