Cannot launch Windows Live Mail

I cannot launch Windows Live Mail. When I do I get an error stating
Sorry, something unexpected happened and Windows Live Mail must close. Your
most recent changes may not be saved.

The mail on this workstation was saved from an account that is no longer
working. All of the inbox mail was empty and moved to folders. I can see
the folder structures when I open the application, but this error closes down
the program. I have tried to uninstall and reinstall the Windows Live Mail
without results.

Any ideas?

I may have found part of the problem. The computer no longer has a contacts
folder. I see it on the other computer with a special folder icon, however,
on the laptop with the mail file, it is only a standard folder.

"Michael Garczynski" wrote:

> I cannot launch Windows Live Mail. When I do I get an error stating
> Sorry, something unexpected happened and Windows Live Mail must close. Your
> most recent changes may not be saved.
>
> The mail on this workstation was saved from an account that is no longer
> working. All of the inbox mail was empty and moved to folders. I can see
> the folder structures when I open the application, but this error closes down
> the program. I have tried to uninstall and reinstall the Windows Live Mail
> without results.
>
> Any ideas?

Windows Mail or Windows Live Mail?
The C:\Users\username\Contacts folder is not used in Windows Live Mail.

If you really did mean Windows Live Mail,the newsgroup to which you posted
is dedicated to supporting the Windows Mail program.
You will get more help by posting that problem in the WLM newsgroup:

http://www.microsoft.com/communities...e.mail.desktop
or via your news reader: news://msnews.microsoft.com/microsof...e.mail.desktop

--
Gary VanderMolen, MS-MVP (Mail)


"Michael Garczynski" <> wrote in message news:BC163DFA-3E29-4728-9EFD-...
>I may have found part of the problem. The computer no longer has a contacts
> folder. I see it on the other computer with a special folder icon, however,
> on the laptop with the mail file, it is only a standard folder.
>
> "Michael Garczynski" wrote:
>
>> I cannot launch Windows Live Mail. When I do I get an error stating
>> Sorry, something unexpected happened and Windows Live Mail must close. Your
>> most recent changes may not be saved.
>>
>> The mail on this workstation was saved from an account that is no longer
>> working. All of the inbox mail was empty and moved to folders. I can see
>> the folder structures when I open the application, but this error closes down
>> the program. I have tried to uninstall and reinstall the Windows Live Mail
>> without results.
>>
>> Any ideas?

I didn't know there was a difference. I assumed Windows Mail was replaced by
Windows Live Mail

"Gary VanderMolen" wrote:

> Windows Mail or Windows Live Mail?
> The C:\Users\username\Contacts folder is not used in Windows Live Mail.
>
> If you really did mean Windows Live Mail,the newsgroup to which you posted
> is dedicated to supporting the Windows Mail program.
> You will get more help by posting that problem in the WLM newsgroup:
>
> http://www.microsoft.com/communities...e.mail.desktop
> or via your news reader: news://msnews.microsoft.com/microsof...e.mail.desktop
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Michael Garczynski" <> wrote in message news:BC163DFA-3E29-4728-9EFD-...
> >I may have found part of the problem. The computer no longer has a contacts
> > folder. I see it on the other computer with a special folder icon, however,
> > on the laptop with the mail file, it is only a standard folder.
> >
> > "Michael Garczynski" wrote:
> >
> >> I cannot launch Windows Live Mail. When I do I get an error stating
> >> Sorry, something unexpected happened and Windows Live Mail must close. Your
> >> most recent changes may not be saved.
> >>
> >> The mail on this workstation was saved from an account that is no longer
> >> working. All of the inbox mail was empty and moved to folders. I can see
> >> the folder structures when I open the application, but this error closes down
> >> the program. I have tried to uninstall and reinstall the Windows Live Mail
> >> without results.
> >>
> >> Any ideas?
>

You'll find support for Windows Live Mail (WLMail) in this public newsgroup:
microsoft.public.windows.live.mail.desktop

Via the web-interface:
http://www.microsoft.com/communities...e.mail.desktop

Via your newsreader:
news://msnews.microsoft.com/microsof...e.mail.desktop
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Michael Garczynski wrote:
> I cannot launch Windows Live Mail. When I do I get an error stating
> Sorry, something unexpected happened and Windows Live Mail must close.
> Your
> most recent changes may not be saved.
>
> The mail on this workstation was saved from an account that is no longer
> working. All of the inbox mail was empty and moved to folders. I can see
> the folder structures when I open the application, but this error closes
> down the program. I have tried to uninstall and reinstall the Windows
> Live
> Mail without results.
>
> Any ideas?

Well, you can replace it, or you can stay with Windows Mail a while longer.
Your choice.

--
Gary VanderMolen, MS-MVP (Mail)


"Michael Garczynski" <> wrote in message newsE8CFB8E-09DF-4AE0-A1D9-...
>I didn't know there was a difference. I assumed Windows Mail was replaced by
> Windows Live Mail
>
> "Gary VanderMolen" wrote:
>
>> Windows Mail or Windows Live Mail?
>> The C:\Users\username\Contacts folder is not used in Windows Live Mail.
>>
>> If you really did mean Windows Live Mail,the newsgroup to which you posted
>> is dedicated to supporting the Windows Mail program.
>> You will get more help by posting that problem in the WLM newsgroup:
>>
>> http://www.microsoft.com/communities...e.mail.desktop
>> or via your news reader: news://msnews.microsoft.com/microsof...e.mail.desktop
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Michael Garczynski" <> wrote in message news:BC163DFA-3E29-4728-9EFD-...
>> >I may have found part of the problem. The computer no longer has a contacts
>> > folder. I see it on the other computer with a special folder icon, however,
>> > on the laptop with the mail file, it is only a standard folder.
>> >
>> > "Michael Garczynski" wrote:
>> >
>> >> I cannot launch Windows Live Mail. When I do I get an error stating
>> >> Sorry, something unexpected happened and Windows Live Mail must close. Your
>> >> most recent changes may not be saved.
>> >>
>> >> The mail on this workstation was saved from an account that is no longer
>> >> working. All of the inbox mail was empty and moved to folders. I can see
>> >> the folder structures when I open the application, but this error closes down
>> >> the program. I have tried to uninstall and reinstall the Windows Live Mail
>> >> without results.
>> >>
>> >> Any ideas?
>>

Hi, Michael.

> I didn't know there was a difference. I assumed Windows Mail was replaced
> by
> Windows Live Mail

Depends on what the meaning of "replaced" is.

Windows Mail (WM) is an integral part of Vista; it comes bundled in every
copy of Vista, including all those millions of disks still sitting on
retailers' shelves. You can use it or ignore it, but you can't delete it.
And it won't run on WinXP or (officially) on the new Windows 7. Microsoft
has announced that development on WM stopped in 2006, so there will be no
updates for it except for security fixes.

Windows Live Mail (WLM) is an application that can be downloaded and
installed like other apps. It is a part of Windows Live Essentials, which
you can get here: http://download.iive.com Like WM, it is a mail and news
program. It will run in WinXP, Vista - and the new Win7. It will run
side-by-side with WM, since each maintains its own Message Store and, except
for the initial Import on installation, they don't share anything with each
other (except enough of the name to create confusion). Many of us run both
WM and WLM for a few weeks while deciding which one to keep.

Win7 will have NO email or newsgroup application bundled with it. We will
have to furnish and install one of our choice. WM is not officially
supported on Win7, although some users have reported that it can be made to
run. So we can use WLM or a third-party product.

THIS (vista.mail) newsgroup is for WM. The peer-to-peer NG for WLM is
microsoft.public.windows.live.mail.desktop. (The word "desktop" is a relic
from the beta two years ago; it is no longer a part of the name of the app.)

And, of course, neither WM nor WLM is the same as Outlook or Outlook
Express. :^]

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8064.0206) in Win7 Ultimate x64 RC 7100

"Michael Garczynski" <> wrote in
message newsE8CFB8E-09DF-4AE0-A1D9-...
> I didn't know there was a difference. I assumed Windows Mail was replaced
> by
> Windows Live Mail
>
> "Gary VanderMolen" wrote:
>
>> Windows Mail or Windows Live Mail?
>> The C:\Users\username\Contacts folder is not used in Windows Live Mail.
>>
>> If you really did mean Windows Live Mail,the newsgroup to which you
>> posted
>> is dedicated to supporting the Windows Mail program.
>> You will get more help by posting that problem in the WLM newsgroup:
>>
>> http://www.microsoft.com/communities...e.mail.desktop
>> or via your news reader:
>> news://msnews.microsoft.com/microsof...e.mail.desktop
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Michael Garczynski" <> wrote
>> in message news:BC163DFA-3E29-4728-9EFD-...
>> >I may have found part of the problem. The computer no longer has a
>> >contacts
>> > folder. I see it on the other computer with a special folder icon,
>> > however,
>> > on the laptop with the mail file, it is only a standard folder.
>> >
>> > "Michael Garczynski" wrote:
>> >
>> >> I cannot launch Windows Live Mail. When I do I get an error stating
>> >> Sorry, something unexpected happened and Windows Live Mail must close.
>> >> Your
>> >> most recent changes may not be saved.
>> >>
>> >> The mail on this workstation was saved from an account that is no
>> >> longer
>> >> working. All of the inbox mail was empty and moved to folders. I can
>> >> see
>> >> the folder structures when I open the application, but this error
>> >> closes down
>> >> the program. I have tried to uninstall and reinstall the Windows Live
>> >> Mail
>> >> without results.
>> >>
>> >> Any ideas?