CANNOT LOG IN TO SECURE SITES

According to my ISp a recent update has caused problems logging in to secure
sites (thiers, for one). I called PC Safety and got someone who argued and
argued that this wasn't msft fault. I don't know if I can call there again.
I finally got nowhere and hung up!

Anyone know about this? My ISP says there is a fix for it.

Thanks as always here!
Sue

and what would that "problem" be? Is there any error message when logging on
to secure sites?

"Sue J Thomas" <> wrote in message
news:...
> According to my ISp a recent update has caused problems logging in to
> secure sites (thiers, for one). I called PC Safety and got someone who
> argued and argued that this wasn't msft fault. I don't know if I can call
> there again. I finally got nowhere and hung up!
>
> Anyone know about this? My ISP says there is a fix for it.
>
> Thanks as always here!
> Sue

The secure site just keeps trying to load and cannot seem t do it. There is
no error message present...
Sue


"John" <a> wrote in message news:ecNv$...
> and what would that "problem" be? Is there any error message when logging
> on to secure sites?
>
> "Sue J Thomas" <> wrote in message
> news:...
>> According to my ISp a recent update has caused problems logging in to
>> secure sites (thiers, for one). I called PC Safety and got someone who
>> argued and argued that this wasn't msft fault. I don't know if I can
>> call there again. I finally got nowhere and hung up!
>>
>> Anyone know about this? My ISP says there is a fix for it.
>>
>> Thanks as always here!
>> Sue
>
>

I suggest you give us some links and let us know what browser do you use.


Sue J Thomas wrote:
> According to my ISp a recent update has caused problems logging in to secure
> sites (thiers, for one). I called PC Safety and got someone who argued and
> argued that this wasn't msft fault. I don't know if I can call there again.
> I finally got nowhere and hung up!
>
> Anyone know about this? My ISP says there is a fix for it.
>
> Thanks as always here!
> Sue
>
>

Site: https://webmail.optimum.net/en/mail....aurel=on&cal=0

IE7; xp sp2.
sue
"Roger" <> wrote in message
news:%...
>I suggest you give us some links and let us know what browser do you use.
>
>
> Sue J Thomas wrote:
>> According to my ISp a recent update has caused problems logging in to
>> secure sites (thiers, for one). I called PC Safety and got someone who
>> argued and argued that this wasn't msft fault. I don't know if I can
>> call there again. I finally got nowhere and hung up!
>>
>> Anyone know about this? My ISP says there is a fix for it.
>>
>> Thanks as always here!
>> Sue

Have you tried the following:

- Clear Temporary Internet Files and Cookies
- Resetting IE Internet security zone to Medium-High or Medium
- Make sure optonline.net and optimum.net isn't listed in the IE Restricted
Sites zone

"Sue J Thomas" <> wrote in message
news:%...
> Site: https://webmail.optimum.net/en/mail....aurel=on&cal=0
>
> IE7; xp sp2.
> sue
> "Roger" <> wrote in message
> news:%...
>>I suggest you give us some links and let us know what browser do you use.
>>
>>
>> Sue J Thomas wrote:
>>> According to my ISp a recent update has caused problems logging in to
>>> secure sites (thiers, for one). I called PC Safety and got someone who
>>> argued and argued that this wasn't msft fault. I don't know if I can
>>> call there again. I finally got nowhere and hung up!
>>>
>>> Anyone know about this? My ISP says there is a fix for it.
>>>
>>> Thanks as always here!
>>> Sue
>
>

How does your problem pertain to Windows Update, Sue?

Those with IE7-specific questions or comments are asked to post to and seek
support in this newsgroup: microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communities...plorer.general

In your newsreader:
news://msnews.microsoft.com/microsof...plorer.general
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Sue J Thomas wrote:
> Site: https://webmail.optimum.net/en/mail....aurel=on&cal=0
>
> IE7; xp sp2.
>
>> I suggest you give us some links and let us know what browser do you use.
>>
>>> According to my ISp a recent update has caused problems logging in to
>>> secure sites (thiers, for one). I called PC Safety and got someone who
>>> argued and argued that this wasn't msft fault. I don't know if I can
>>> call there again. I finally got nowhere and hung up!
>>>
>>> Anyone know about this? My ISP says there is a fix for it.
>>>
>>> Thanks as always here!
>>> Sue

In case you missed the very beginning of this thread:

"Sue J Thomas" <> wrote in message
news:...
> According to my ISp a recent update has caused problems logging in to
> secure sites (thiers, for one).

Although the info is kinda vague (she didn't mention which update), it
sounds like Sue is asking for a confirmation from other users about recent
updates that causes a problem like hers.

"PA Bear [MS MVP]" <> wrote in message
news:...
> How does your problem pertain to Windows Update, Sue?
>
> Those with IE7-specific questions or comments are asked to post to and
> seek support in this newsgroup: microsoft.public.internetexplorer.general
>
> On the web:
> http://www.microsoft.com/communities...plorer.general
>
> In your newsreader:
> news://msnews.microsoft.com/microsof...plorer.general
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Sue J Thomas wrote:
>> Site: https://webmail.optimum.net/en/mail....aurel=on&cal=0
>>
>> IE7; xp sp2.
>>
>>> I suggest you give us some links and let us know what browser do you
>>> use.
>>>
>>>> According to my ISp a recent update has caused problems logging in to
>>>> secure sites (thiers, for one). I called PC Safety and got someone who
>>>> argued and argued that this wasn't msft fault. I don't know if I can
>>>> call there again. I finally got nowhere and hung up!
>>>>
>>>> Anyone know about this? My ISP says there is a fix for it.
>>>>
>>>> Thanks as always here!
>>>> Sue
>

Because originally I was told by my ISP (optimum.net) that this
behavior resulted from an update from WU and that there was a fix for it
from MSFT>
They told me others had the same problem.
Sue
"PA Bear [MS MVP]" <> wrote in message
news:...
> How does your problem pertain to Windows Update, Sue?
>
> Those with IE7-specific questions or comments are asked to post to and
> seek support in this newsgroup: microsoft.public.internetexplorer.general
>
> On the web:
> http://www.microsoft.com/communities...plorer.general
>
> In your newsreader:
> news://msnews.microsoft.com/microsof...plorer.general
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Sue J Thomas wrote:
>> Site: https://webmail.optimum.net/en/mail....aurel=on&cal=0
>>
>> IE7; xp sp2.
>>
>>> I suggest you give us some links and let us know what browser do you
>>> use.
>>>
>>>> According to my ISp a recent update has caused problems logging in to
>>>> secure sites (thiers, for one). I called PC Safety and got someone who
>>>> argued and argued that this wasn't msft fault. I don't know if I can
>>>> call there again. I finally got nowhere and hung up!
>>>>
>>>> Anyone know about this? My ISP says there is a fix for it.
>>>>
>>>> Thanks as always here!
>>>> Sue
>

Danke Shoen!
Sue
"John" <a> wrote in message news:...
> In case you missed the very beginning of this thread:
>
> "Sue J Thomas" <> wrote in message
> news:...
>> According to my ISp a recent update has caused problems logging in to
>> secure sites (thiers, for one).
>
> Although the info is kinda vague (she didn't mention which update), it
> sounds like Sue is asking for a confirmation from other users about recent
> updates that causes a problem like hers.
>
> "PA Bear [MS MVP]" <> wrote in message
> news:...
>> How does your problem pertain to Windows Update, Sue?
>>
>> Those with IE7-specific questions or comments are asked to post to and
>> seek support in this newsgroup: microsoft.public.internetexplorer.general
>>
>> On the web:
>> http://www.microsoft.com/communities...plorer.general
>>
>> In your newsreader:
>> news://msnews.microsoft.com/microsof...plorer.general
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Sue J Thomas wrote:
>>> Site: https://webmail.optimum.net/en/mail....aurel=on&cal=0
>>>
>>> IE7; xp sp2.
>>>
>>>> I suggest you give us some links and let us know what browser do you
>>>> use.
>>>>
>>>>> According to my ISp a recent update has caused problems logging in to
>>>>> secure sites (thiers, for one). I called PC Safety and got someone
>>>>> who
>>>>> argued and argued that this wasn't msft fault. I don't know if I can
>>>>> call there again. I finally got nowhere and hung up!
>>>>>
>>>>> Anyone know about this? My ISP says there is a fix for it.
>>>>>
>>>>> Thanks as always here!
>>>>> Sue
>>
>
>