Cannot Open IE after Windows Updates Vista Home

Windows Updates automatically installed at 3am - since then unable to open
IE. Have had to do a system restore to previous day to enable use of the
system. As this is a Security Update I am concerned that this could be a
potential threat. Is anyone able to resolve this problem in simple terms. I
have read other threads in relation to this problem, but having been on each
of the linked websites and read all the information (mind boggling) - I am
still none the wiser on how to fix this problem. I am not a technician and
live in the country - unable to have someone just pop in a fix it - in the
meantime it is costing me a fortune with usage with my ISP on looking up all
the information which to date has not been of assistance. So, PLEASE -
anyone who can help - in simple terms - how to fix this problem would be
GREATLY APPRECIATED.
Thank you in anticipation of a resolve.

CrystalBall© sez...

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

If tweaking your third-party firewall's settings don't help, try the
following:

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB947864)"
via Add/Remove Programs (make sure Show Updates box is checked at top right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
additional security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


SimpleTerms wrote:
> Windows Updates automatically installed at 3am - since then unable to open
> IE. Have had to do a system restore to previous day to enable use of the
> system. As this is a Security Update I am concerned that this could be a
> potential threat. Is anyone able to resolve this problem in simple terms.
> I have read other threads in relation to this problem, but having been on
> each of the linked websites and read all the information (mind boggling) -
> I am still none the wiser on how to fix this problem. I am not a
> technician and live in the country - unable to have someone just pop in a
> fix it - in the meantime it is costing me a fortune with usage with my ISP
> on looking up all the information which to date has not been of
> assistance.
> So, PLEASE - anyone who can help - in simple terms - how to fix this
> problem would be GREATLY APPRECIATED.
> Thank you in anticipation of a resolve.

I'm now having the same problem. Unable to connect to internet with IE7
after downloading 13 (or so) updates. Using Opera, I can connect no problem.


Can somebody please help?




"PA Bear [MS MVP]" wrote:

> CrystalBall© sez...
>
> Error message after you install a Windows Internet Explorer 7 update from
> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> http://support.microsoft.com/kb/942818
>
> If tweaking your third-party firewall's settings don't help, try the
> following:
>
> 1. Disable your anti-virus application, any real-time protection provided by
> an anti-spyware application (except for Windows Defender; includes Spybot
> Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> third-party firewall AND enable the Windows Firewall.
>
> NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
> browsing; reading email; chatting) except #4 below until your anti-virus
> application has been re-enabled! If you're running ZA Free firewall, you
> may need to uninstall it instead of disabling it.
>
> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB947864)"
> via Add/Remove Programs (make sure Show Updates box is checked at top right)
> and reboot.
>
> 3. Re-do #1 above.
>
> 4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
> offered. If "Root Certificates" update is listed in the Optional Updates
> category, you might install it, too, to take full advantage of IE7's
> additional security.
>
> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> applicable, disable the Windows Firewall and enable your third-party
> firewall.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> SimpleTerms wrote:
> > Windows Updates automatically installed at 3am - since then unable to open
> > IE. Have had to do a system restore to previous day to enable use of the
> > system. As this is a Security Update I am concerned that this could be a
> > potential threat. Is anyone able to resolve this problem in simple terms.
> > I have read other threads in relation to this problem, but having been on
> > each of the linked websites and read all the information (mind boggling) -
> > I am still none the wiser on how to fix this problem. I am not a
> > technician and live in the country - unable to have someone just pop in a
> > fix it - in the meantime it is costing me a fortune with usage with my ISP
> > on looking up all the information which to date has not been of
> > assistance.
> > So, PLEASE - anyone who can help - in simple terms - how to fix this
> > problem would be GREATLY APPRECIATED.
> > Thank you in anticipation of a resolve.
>
>

Did you try the fix I posted?

nikiddawg wrote:
> I'm now having the same problem. Unable to connect to internet with IE7
> after downloading 13 (or so) updates. Using Opera, I can connect no
> problem.
>
> Can somebody please help?
>
> "PA Bear [MS MVP]" wrote:
>> CrystalBall© sez...
>>
>> Error message after you install a Windows Internet Explorer 7 update from
>> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
>> http://support.microsoft.com/kb/942818
>>
>> If tweaking your third-party firewall's settings don't help, try the
>> following:
>>
>> 1. Disable your anti-virus application, any real-time protection provided
>> by an anti-spyware application (except for Windows Defender; includes
>> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
>> third-party firewall AND enable the Windows Firewall.
>>
>> NB: You're "working without a net" now: Don't to ANYTHING else online
>> (e.g., browsing; reading email; chatting) except #4 below until your
>> anti-virus application has been re-enabled! If you're running ZA Free
>> firewall, you may need to uninstall it instead of disabling it.
>>
>> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB947864)"
>> via Add/Remove Programs (make sure Show Updates box is checked at top
>> right) and reboot.
>>
>> 3. Re-do #1 above.
>>
>> 4. Go to http://windowsupdate.microsoft.com and install any Critical
>> Updates offered. If "Root Certificates" update is listed in the Optional
>> Updates category, you might install it, too, to take full advantage of
>> IE7's additional security.
>>
>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
>> applicable, disable the Windows Firewall and enable your third-party
>> firewall.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>>
>> SimpleTerms wrote:
>>> Windows Updates automatically installed at 3am - since then unable to
>>> open
>>> IE. Have had to do a system restore to previous day to enable use of the
>>> system. As this is a Security Update I am concerned that this could be
>>> a
>>> potential threat. Is anyone able to resolve this problem in simple
>>> terms.
>>> I have read other threads in relation to this problem, but having been
>>> on
>>> each of the linked websites and read all the information (mind
>>> boggling) -
>>> I am still none the wiser on how to fix this problem. I am not a
>>> technician and live in the country - unable to have someone just pop in
>>> a
>>> fix it - in the meantime it is costing me a fortune with usage with my
>>> ISP
>>> on looking up all the information which to date has not been of
>>> assistance.
>>> So, PLEASE - anyone who can help - in simple terms - how to fix this
>>> problem would be GREATLY APPRECIATED.
>>> Thank you in anticipation of a resolve.

I was reluctant to do that since I thought I read already that this fix was
specific to this particular user. Incidentally, the Kaspersky firewall is
and has been disabled. I'll try the rest of the fix and report back.



"PA Bear [MS MVP]" wrote:

> Did you try the fix I posted?
>
> nikiddawg wrote:
> > I'm now having the same problem. Unable to connect to internet with IE7
> > after downloading 13 (or so) updates. Using Opera, I can connect no
> > problem.
> >
> > Can somebody please help?
> >
> > "PA Bear [MS MVP]" wrote:
> >> CrystalBall© sez...
> >>
> >> Error message after you install a Windows Internet Explorer 7 update from
> >> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> >> http://support.microsoft.com/kb/942818
> >>
> >> If tweaking your third-party firewall's settings don't help, try the
> >> following:
> >>
> >> 1. Disable your anti-virus application, any real-time protection provided
> >> by an anti-spyware application (except for Windows Defender; includes
> >> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> >> third-party firewall AND enable the Windows Firewall.
> >>
> >> NB: You're "working without a net" now: Don't to ANYTHING else online
> >> (e.g., browsing; reading email; chatting) except #4 below until your
> >> anti-virus application has been re-enabled! If you're running ZA Free
> >> firewall, you may need to uninstall it instead of disabling it.
> >>
> >> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB947864)"
> >> via Add/Remove Programs (make sure Show Updates box is checked at top
> >> right) and reboot.
> >>
> >> 3. Re-do #1 above.
> >>
> >> 4. Go to http://windowsupdate.microsoft.com and install any Critical
> >> Updates offered. If "Root Certificates" update is listed in the Optional
> >> Updates category, you might install it, too, to take full advantage of
> >> IE7's additional security.
> >>
> >> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> >> applicable, disable the Windows Firewall and enable your third-party
> >> firewall.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> SimpleTerms wrote:
> >>> Windows Updates automatically installed at 3am - since then unable to
> >>> open
> >>> IE. Have had to do a system restore to previous day to enable use of the
> >>> system. As this is a Security Update I am concerned that this could be
> >>> a
> >>> potential threat. Is anyone able to resolve this problem in simple
> >>> terms.
> >>> I have read other threads in relation to this problem, but having been
> >>> on
> >>> each of the linked websites and read all the information (mind
> >>> boggling) -
> >>> I am still none the wiser on how to fix this problem. I am not a
> >>> technician and live in the country - unable to have someone just pop in
> >>> a
> >>> fix it - in the meantime it is costing me a fortune with usage with my
> >>> ISP
> >>> on looking up all the information which to date has not been of
> >>> assistance.
> >>> So, PLEASE - anyone who can help - in simple terms - how to fix this
> >>> problem would be GREATLY APPRECIATED.
> >>> Thank you in anticipation of a resolve.
>
>

YES! It worked. Deleting that security update was the trick. Thanks so
much. Isn't Windows going to try to re-install that update though again as I
have Windows Update running in the background?




"PA Bear [MS MVP]" wrote:

> Did you try the fix I posted?
>
> nikiddawg wrote:
> > I'm now having the same problem. Unable to connect to internet with IE7
> > after downloading 13 (or so) updates. Using Opera, I can connect no
> > problem.
> >
> > Can somebody please help?
> >
> > "PA Bear [MS MVP]" wrote:
> >> CrystalBall© sez...
> >>
> >> Error message after you install a Windows Internet Explorer 7 update from
> >> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> >> http://support.microsoft.com/kb/942818
> >>
> >> If tweaking your third-party firewall's settings don't help, try the
> >> following:
> >>
> >> 1. Disable your anti-virus application, any real-time protection provided
> >> by an anti-spyware application (except for Windows Defender; includes
> >> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
> >> third-party firewall AND enable the Windows Firewall.
> >>
> >> NB: You're "working without a net" now: Don't to ANYTHING else online
> >> (e.g., browsing; reading email; chatting) except #4 below until your
> >> anti-virus application has been re-enabled! If you're running ZA Free
> >> firewall, you may need to uninstall it instead of disabling it.
> >>
> >> 2. Uninstall "Security Update for Windows Internet Explorer 7 (KB947864)"
> >> via Add/Remove Programs (make sure Show Updates box is checked at top
> >> right) and reboot.
> >>
> >> 3. Re-do #1 above.
> >>
> >> 4. Go to http://windowsupdate.microsoft.com and install any Critical
> >> Updates offered. If "Root Certificates" update is listed in the Optional
> >> Updates category, you might install it, too, to take full advantage of
> >> IE7's additional security.
> >>
> >> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> >> applicable, disable the Windows Firewall and enable your third-party
> >> firewall.
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >>
> >> SimpleTerms wrote:
> >>> Windows Updates automatically installed at 3am - since then unable to
> >>> open
> >>> IE. Have had to do a system restore to previous day to enable use of the
> >>> system. As this is a Security Update I am concerned that this could be
> >>> a
> >>> potential threat. Is anyone able to resolve this problem in simple
> >>> terms.
> >>> I have read other threads in relation to this problem, but having been
> >>> on
> >>> each of the linked websites and read all the information (mind
> >>> boggling) -
> >>> I am still none the wiser on how to fix this problem. I am not a
> >>> technician and live in the country - unable to have someone just pop in
> >>> a
> >>> fix it - in the meantime it is costing me a fortune with usage with my
> >>> ISP
> >>> on looking up all the information which to date has not been of
> >>> assistance.
> >>> So, PLEASE - anyone who can help - in simple terms - how to fix this
> >>> problem would be GREATLY APPRECIATED.
> >>> Thank you in anticipation of a resolve.
>
>

There was more to the fix than uninstalling ("deleting") the update! You
stopped at #2.

Yes, the update will be re-offered if you don't reinstall it manually per my
previous reply.

nikiddawg wrote:
> YES! It worked. Deleting that security update was the trick. Thanks so
> much. Isn't Windows going to try to re-install that update though again
> as
> I have Windows Update running in the background?
>
> "PA Bear [MS MVP]" wrote:
>> Did you try the fix I posted?
>>
>> nikiddawg wrote:
>>> I'm now having the same problem. Unable to connect to internet with IE7
>>> after downloading 13 (or so) updates. Using Opera, I can connect no
>>> problem.
>>>
>>> Can somebody please help?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> CrystalBall© sez...
>>>>
>>>> Error message after you install a Windows Internet Explorer 7 update
>>>> from
>>>> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
>>>> http://support.microsoft.com/kb/942818
>>>>
>>>> If tweaking your third-party firewall's settings don't help, try the
>>>> following:
>>>>
>>>> 1. Disable your anti-virus application, any real-time protection
>>>> provided
>>>> by an anti-spyware application (except for Windows Defender; includes
>>>> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable
>>>> any
>>>> third-party firewall AND enable the Windows Firewall.
>>>>
>>>> NB: You're "working without a net" now: Don't to ANYTHING else online
>>>> (e.g., browsing; reading email; chatting) except #4 below until your
>>>> anti-virus application has been re-enabled! If you're running ZA Free
>>>> firewall, you may need to uninstall it instead of disabling it.
>>>>
>>>> 2. Uninstall "Security Update for Windows Internet Explorer 7
>>>> (KB947864)"
>>>> via Add/Remove Programs (make sure Show Updates box is checked at top
>>>> right) and reboot.
>>>>
>>>> 3. Re-do #1 above.
>>>>
>>>> 4. Go to http://windowsupdate.microsoft.com and install any Critical
>>>> Updates offered. If "Root Certificates" update is listed in the
>>>> Optional
>>>> Updates category, you might install it, too, to take full advantage of
>>>> IE7's additional security.
>>>>
>>>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
>>>> applicable, disable the Windows Firewall and enable your third-party
>>>> firewall.
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>> AumHa VSOP & Admin http://aumha.net
>>>> DTS-L http://dts-l.net/
>>>>
>>>>
>>>> SimpleTerms wrote:
>>>>> Windows Updates automatically installed at 3am - since then unable to
>>>>> open
>>>>> IE. Have had to do a system restore to previous day to enable use of
>>>>> the
>>>>> system. As this is a Security Update I am concerned that this could
>>>>> be
>>>>> a
>>>>> potential threat. Is anyone able to resolve this problem in simple
>>>>> terms.
>>>>> I have read other threads in relation to this problem, but having been
>>>>> on
>>>>> each of the linked websites and read all the information (mind
>>>>> boggling) -
>>>>> I am still none the wiser on how to fix this problem. I am not a
>>>>> technician and live in the country - unable to have someone just pop
>>>>> in
>>>>> a
>>>>> fix it - in the meantime it is costing me a fortune with usage with my
>>>>> ISP
>>>>> on looking up all the information which to date has not been of
>>>>> assistance.
>>>>> So, PLEASE - anyone who can help - in simple terms - how to fix this
>>>>> problem would be GREATLY APPRECIATED.
>>>>> Thank you in anticipation of a resolve.

I went all the way through. Windows did install the update and after another
reboot, Kaspersky asked to allow the modification made to IE7. All is back
to normal now. Thanks again!

"PA Bear [MS MVP]" wrote:

> There was more to the fix than uninstalling ("deleting") the update! You
> stopped at #2.
>
> Yes, the update will be re-offered if you don't reinstall it manually per my
> previous reply.
>
> nikiddawg wrote:
> > YES! It worked. Deleting that security update was the trick. Thanks so
> > much. Isn't Windows going to try to re-install that update though again
> > as
> > I have Windows Update running in the background?
> >
> > "PA Bear [MS MVP]" wrote:
> >> Did you try the fix I posted?
> >>
> >> nikiddawg wrote:
> >>> I'm now having the same problem. Unable to connect to internet with IE7
> >>> after downloading 13 (or so) updates. Using Opera, I can connect no
> >>> problem.
> >>>
> >>> Can somebody please help?
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> CrystalBall© sez...
> >>>>
> >>>> Error message after you install a Windows Internet Explorer 7 update
> >>>> from
> >>>> Windows Update or from Microsoft Update: "Webpage cannot be displayed":
> >>>> http://support.microsoft.com/kb/942818
> >>>>
> >>>> If tweaking your third-party firewall's settings don't help, try the
> >>>> following:
> >>>>
> >>>> 1. Disable your anti-virus application, any real-time protection
> >>>> provided
> >>>> by an anti-spyware application (except for Windows Defender; includes
> >>>> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable
> >>>> any
> >>>> third-party firewall AND enable the Windows Firewall.
> >>>>
> >>>> NB: You're "working without a net" now: Don't to ANYTHING else online
> >>>> (e.g., browsing; reading email; chatting) except #4 below until your
> >>>> anti-virus application has been re-enabled! If you're running ZA Free
> >>>> firewall, you may need to uninstall it instead of disabling it.
> >>>>
> >>>> 2. Uninstall "Security Update for Windows Internet Explorer 7
> >>>> (KB947864)"
> >>>> via Add/Remove Programs (make sure Show Updates box is checked at top
> >>>> right) and reboot.
> >>>>
> >>>> 3. Re-do #1 above.
> >>>>
> >>>> 4. Go to http://windowsupdate.microsoft.com and install any Critical
> >>>> Updates offered. If "Root Certificates" update is listed in the
> >>>> Optional
> >>>> Updates category, you might install it, too, to take full advantage of
> >>>> IE7's additional security.
> >>>>
> >>>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> >>>> applicable, disable the Windows Firewall and enable your third-party
> >>>> firewall.
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>> AumHa VSOP & Admin http://aumha.net
> >>>> DTS-L http://dts-l.net/
> >>>>
> >>>>
> >>>> SimpleTerms wrote:
> >>>>> Windows Updates automatically installed at 3am - since then unable to
> >>>>> open
> >>>>> IE. Have had to do a system restore to previous day to enable use of
> >>>>> the
> >>>>> system. As this is a Security Update I am concerned that this could
> >>>>> be
> >>>>> a
> >>>>> potential threat. Is anyone able to resolve this problem in simple
> >>>>> terms.
> >>>>> I have read other threads in relation to this problem, but having been
> >>>>> on
> >>>>> each of the linked websites and read all the information (mind
> >>>>> boggling) -
> >>>>> I am still none the wiser on how to fix this problem. I am not a
> >>>>> technician and live in the country - unable to have someone just pop
> >>>>> in
> >>>>> a
> >>>>> fix it - in the meantime it is costing me a fortune with usage with my
> >>>>> ISP
> >>>>> on looking up all the information which to date has not been of
> >>>>> assistance.
> >>>>> So, PLEASE - anyone who can help - in simple terms - how to fix this
> >>>>> problem would be GREATLY APPRECIATED.
> >>>>> Thank you in anticipation of a resolve.
>
>

YW. Remember this fix in case you experience the same problem after
installing the next IE update (released just about every other month).
--
~PA Bear

nikiddawg wrote:
> I went all the way through. Windows did install the update and after
> another reboot, Kaspersky asked to allow the modification made to IE7.
> All
> is back to normal now. Thanks again!
>
> "PA Bear [MS MVP]" wrote:
>
>> There was more to the fix than uninstalling ("deleting") the update! You
>> stopped at #2.
>>
>> Yes, the update will be re-offered if you don't reinstall it manually per
>> my previous reply.
>>
>> nikiddawg wrote:
>>> YES! It worked. Deleting that security update was the trick. Thanks
>>> so
>>> much. Isn't Windows going to try to re-install that update though again
>>> as
>>> I have Windows Update running in the background?
>>>
>>> "PA Bear [MS MVP]" wrote:
>>>> Did you try the fix I posted?
>>>>
>>>> nikiddawg wrote:
>>>>> I'm now having the same problem. Unable to connect to internet with
>>>>> IE7
>>>>> after downloading 13 (or so) updates. Using Opera, I can connect no
>>>>> problem.
>>>>>
>>>>> Can somebody please help?
>>>>>
>>>>> "PA Bear [MS MVP]" wrote:
>>>>>> CrystalBall© sez...
>>>>>>
>>>>>> Error message after you install a Windows Internet Explorer 7 update
>>>>>> from
>>>>>> Windows Update or from Microsoft Update: "Webpage cannot be
>>>>>> displayed":
>>>>>> http://support.microsoft.com/kb/942818
>>>>>>
>>>>>> If tweaking your third-party firewall's settings don't help, try the
>>>>>> following:
>>>>>>
>>>>>> 1. Disable your anti-virus application, any real-time protection
>>>>>> provided
>>>>>> by an anti-spyware application (except for Windows Defender; includes
>>>>>> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable
>>>>>> any
>>>>>> third-party firewall AND enable the Windows Firewall.
>>>>>>
>>>>>> NB: You're "working without a net" now: Don't to ANYTHING else online
>>>>>> (e.g., browsing; reading email; chatting) except #4 below until your
>>>>>> anti-virus application has been re-enabled! If you're running ZA
>>>>>> Free
>>>>>> firewall, you may need to uninstall it instead of disabling it.
>>>>>>
>>>>>> 2. Uninstall "Security Update for Windows Internet Explorer 7
>>>>>> (KB947864)"
>>>>>> via Add/Remove Programs (make sure Show Updates box is checked at top
>>>>>> right) and reboot.
>>>>>>
>>>>>> 3. Re-do #1 above.
>>>>>>
>>>>>> 4. Go to http://windowsupdate.microsoft.com and install any Critical
>>>>>> Updates offered. If "Root Certificates" update is listed in the
>>>>>> Optional
>>>>>> Updates category, you might install it, too, to take full advantage
>>>>>> of
>>>>>> IE7's additional security.
>>>>>>
>>>>>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
>>>>>> applicable, disable the Windows Firewall and enable your third-party
>>>>>> firewall.
>>>>>> --
>>>>>> ~Robear Dyer (PA Bear)
>>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>>>>> AumHa VSOP & Admin http://aumha.net
>>>>>> DTS-L http://dts-l.net/
>>>>>>
>>>>>>
>>>>>> SimpleTerms wrote:
>>>>>>> Windows Updates automatically installed at 3am - since then unable
>>>>>>> to
>>>>>>> open
>>>>>>> IE. Have had to do a system restore to previous day to enable use of
>>>>>>> the
>>>>>>> system. As this is a Security Update I am concerned that this could
>>>>>>> be
>>>>>>> a
>>>>>>> potential threat. Is anyone able to resolve this problem in simple
>>>>>>> terms.
>>>>>>> I have read other threads in relation to this problem, but having
>>>>>>> been
>>>>>>> on
>>>>>>> each of the linked websites and read all the information (mind
>>>>>>> boggling) -
>>>>>>> I am still none the wiser on how to fix this problem. I am not a
>>>>>>> technician and live in the country - unable to have someone just pop
>>>>>>> in
>>>>>>> a
>>>>>>> fix it - in the meantime it is costing me a fortune with usage with
>>>>>>> my
>>>>>>> ISP
>>>>>>> on looking up all the information which to date has not been of
>>>>>>> assistance.
>>>>>>> So, PLEASE - anyone who can help - in simple terms - how to fix this
>>>>>>> problem would be GREATLY APPRECIATED.
>>>>>>> Thank you in anticipation of a resolve.

Thank you for your responses. I have automatic updates running. Hence each
day when I boot up, I first run system restore to the previous day and can
then connect to the internet. I have a question about the fix you have
posted PA Bear - when I have to uninstall the third party security I have -
does this use download time over the internet? - It's just that I am with
Telstra bigpond and the charges for extra usage are very expensive (to
re-install Security uses 200mb = $30 download cost) - or because I have the
Security software and disc - will it be the same as starting all over again?
Sorry to sound so dumb, but am really not sure whether I can afford to keep
reinstalling the same software every time Windows has an upgrade. Thanks so
much for your assistance.

"PA Bear [MS MVP]" wrote:

> YW. Remember this fix in case you experience the same problem after
> installing the next IE update (released just about every other month).
> --
> ~PA Bear
>
> nikiddawg wrote:
> > I went all the way through. Windows did install the update and after
> > another reboot, Kaspersky asked to allow the modification made to IE7.
> > All
> > is back to normal now. Thanks again!
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> There was more to the fix than uninstalling ("deleting") the update! You
> >> stopped at #2.
> >>
> >> Yes, the update will be re-offered if you don't reinstall it manually per
> >> my previous reply.
> >>
> >> nikiddawg wrote:
> >>> YES! It worked. Deleting that security update was the trick. Thanks
> >>> so
> >>> much. Isn't Windows going to try to re-install that update though again
> >>> as
> >>> I have Windows Update running in the background?
> >>>
> >>> "PA Bear [MS MVP]" wrote:
> >>>> Did you try the fix I posted?
> >>>>
> >>>> nikiddawg wrote:
> >>>>> I'm now having the same problem. Unable to connect to internet with
> >>>>> IE7
> >>>>> after downloading 13 (or so) updates. Using Opera, I can connect no
> >>>>> problem.
> >>>>>
> >>>>> Can somebody please help?
> >>>>>
> >>>>> "PA Bear [MS MVP]" wrote:
> >>>>>> CrystalBall© sez...
> >>>>>>
> >>>>>> Error message after you install a Windows Internet Explorer 7 update
> >>>>>> from
> >>>>>> Windows Update or from Microsoft Update: "Webpage cannot be
> >>>>>> displayed":
> >>>>>> http://support.microsoft.com/kb/942818
> >>>>>>
> >>>>>> If tweaking your third-party firewall's settings don't help, try the
> >>>>>> following:
> >>>>>>
> >>>>>> 1. Disable your anti-virus application, any real-time protection
> >>>>>> provided
> >>>>>> by an anti-spyware application (except for Windows Defender; includes
> >>>>>> Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable
> >>>>>> any
> >>>>>> third-party firewall AND enable the Windows Firewall.
> >>>>>>
> >>>>>> NB: You're "working without a net" now: Don't to ANYTHING else online
> >>>>>> (e.g., browsing; reading email; chatting) except #4 below until your
> >>>>>> anti-virus application has been re-enabled! If you're running ZA
> >>>>>> Free
> >>>>>> firewall, you may need to uninstall it instead of disabling it.
> >>>>>>
> >>>>>> 2. Uninstall "Security Update for Windows Internet Explorer 7
> >>>>>> (KB947864)"
> >>>>>> via Add/Remove Programs (make sure Show Updates box is checked at top
> >>>>>> right) and reboot.
> >>>>>>
> >>>>>> 3. Re-do #1 above.
> >>>>>>
> >>>>>> 4. Go to http://windowsupdate.microsoft.com and install any Critical
> >>>>>> Updates offered. If "Root Certificates" update is listed in the
> >>>>>> Optional
> >>>>>> Updates category, you might install it, too, to take full advantage
> >>>>>> of
> >>>>>> IE7's additional security.
> >>>>>>
> >>>>>> 5. Reboot > Make sure everything in #1 above is enabled again and, if
> >>>>>> applicable, disable the Windows Firewall and enable your third-party
> >>>>>> firewall.
> >>>>>> --
> >>>>>> ~Robear Dyer (PA Bear)
> >>>>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> >>>>>> AumHa VSOP & Admin http://aumha.net
> >>>>>> DTS-L http://dts-l.net/
> >>>>>>
> >>>>>>
> >>>>>> SimpleTerms wrote:
> >>>>>>> Windows Updates automatically installed at 3am - since then unable
> >>>>>>> to
> >>>>>>> open
> >>>>>>> IE. Have had to do a system restore to previous day to enable use of
> >>>>>>> the
> >>>>>>> system. As this is a Security Update I am concerned that this could
> >>>>>>> be
> >>>>>>> a
> >>>>>>> potential threat. Is anyone able to resolve this problem in simple
> >>>>>>> terms.
> >>>>>>> I have read other threads in relation to this problem, but having
> >>>>>>> been
> >>>>>>> on
> >>>>>>> each of the linked websites and read all the information (mind
> >>>>>>> boggling) -
> >>>>>>> I am still none the wiser on how to fix this problem. I am not a
> >>>>>>> technician and live in the country - unable to have someone just pop
> >>>>>>> in
> >>>>>>> a
> >>>>>>> fix it - in the meantime it is costing me a fortune with usage with
> >>>>>>> my
> >>>>>>> ISP
> >>>>>>> on looking up all the information which to date has not been of
> >>>>>>> assistance.
> >>>>>>> So, PLEASE - anyone who can help - in simple terms - how to fix this
> >>>>>>> problem would be GREATLY APPRECIATED.
> >>>>>>> Thank you in anticipation of a resolve.
>
>