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Cannot re-create partnership after resetting phone to factory defa

 
 
Steve Bold
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      10-25-2008
Hello,

I have an MWg Zinc II running Windows Mobile 6.1 that was setup to sync with
Outlook 2003 on a Vista PC. It was working fine until the phone failed to
start one day and I had to reset it to factory defaults.

Of course that broke the sync partnership, so I deleted the old one and
tried to create a new one. I think I deleted the old partnership while the
phone was connected to the PC. Perhaps that was a mistake. What happens now,
is that each time I go to Setup New Sync Partnerships, it shows me two icons,
one called MWg_Zinc_II, which can sync using Media Player and a PDA icon
called Guest. I click on Guest and it open a dialog titled 'Windows Mobile
Device Center'. The dialog has the word 'Error' and an error icon (white x on
a red background), nothing else.

Rebooting the phone and PC does not help.

I have not yet tried reinstalling the Mobile Device Center, my wife's phone
is also synced on this PC, so a reinstall would break that.

I enabled debug logging with the advice from:
http://www.pocketpcfaq.com/faqs/wmdc/debug/index.htm

It shows this:

wmdc Information: 0 : WindowsMobileDeviceCollection - Connecting
DateTime=2008-10-25T06:23:03.5120000Z
wmdc Information: 4 : PartnershipCollection.OnDeviceConnecting
DateTime=2008-10-25T06:23:03.5120000Z
wmdc Information: 0 : PartnershipCollection.RaiseStateChanged (device:,
state:Connecting, message
DateTime=2008-10-25T06:23:03.5120000Z
wmdc Information: 0 : WindowsMobileDeviceCollection - Waiting for Wpd Driver
to load
DateTime=2008-10-25T06:23:05.1480000Z
wmdc Information: 0 : WindowsMobileDeviceCollection - Raising Connect event
DateTime=2008-10-25T06:23:05.2416000Z
wmdc Information: 4 : Entering PartnershipCollection::OnDeviceConnect
(device
DateTime=2008-10-25T06:23:05.3040000Z
wmdc Verbose: 0 : Creating a new partnership object for device
DateTime=2008-10-25T06:23:05.3040000Z
wmdc Verbose: 0 : Creating new Partnership6 object (id:2541658088)
DateTime=2008-10-25T06:23:05.3040000Z
wmdc Information: 0 : Partnership::TagWithCurrentVersion - Tagging current
partnership (0x977e9fe8) with PartnershipProtocol:3 and
PartnershipVersion:0x06011b35
DateTime=2008-10-25T06:23:05.3040000Z
wmdc Information: 0 : PartnershipCollection::ContainsCompatiblePartnersh ip -
Partnership (0x977e9fe8) exists and is compatible
DateTime=2008-10-25T06:23:05.3040000Z
wmdc Information: 0 : Setting current partnership to 977e9fe8
DateTime=2008-10-25T06:23:05.3040000Z
wmdc Verbose: 4 : [977e9fe8] Entering Partnership05::OnDeviceConnected
DateTime=2008-10-25T06:23:05.3040000Z
wmdc Information: 4 : [977e9fe8] Entering Partnership::OnDeviceConnected
DateTime=2008-10-25T06:23:05.3040000Z
wmdc Information: 0 : Processing guest partnership
DateTime=2008-10-25T06:23:05.3196000Z
wmdc Information: 0 : [977e9fe8] Creating data folder for partnership
DateTime=2008-10-25T06:23:05.4132000Z
wmdc Information: 0 : [977e9fe8] Setting partnership data folder
(value:C:\Users\steve\AppData\Roaming\Microsoft\Ac tiveSync\Profiles\977e9fe8)
DateTime=2008-10-25T06:23:05.4132000Z
wmdc Information: 0 : [977e9fe8] Setting partnership data file
(value:\Microsoft\ActiveSync\Profiles\977e9fe8\rep l.dat)
DateTime=2008-10-25T06:23:05.4132000Z
wmdc Verbose: 0 : Caching icon data to
'C:\Users\steve\AppData\Roaming\Microsoft\ActiveSy nc\Profiles\977e9fe8\Sync.ico'
DateTime=2008-10-25T06:23:05.4132000Z
wmdc Information: 0 : [977e9fe8] Saving partnership data to the registry
DateTime=2008-10-25T06:23:05.4600000Z
wmdc Information: 0 : [977e9fe8] Changing NETBIOS name to 'MWg_Zinc_II'
DateTime=2008-10-25T06:23:05.4600000Z
wmdc Verbose: 0 : Updating device NETBIOS name on device
DateTime=2008-10-25T06:23:05.4600000Z
wmdc Information: 0 : [977e9fe8] Changing fiendly name name to ''
DateTime=2008-10-25T06:23:05.6156000Z
wmdc Information: 5 : [977e9fe8] Exiting Partnership::OnDeviceConnected
DateTime=2008-10-25T06:23:05.7606000Z
wmdc Verbose: 5 : [977e9fe8] Exiting Partnership05::OnDeviceConnected
DateTime=2008-10-25T06:23:05.7656000Z
wmdc Information: 0 : Config XML to device:
<wap-provisioningdoc><characteristic type="Sync" ><characteristic-query
recursive="false" type="Sources"
></characteristic-query><characteristic-query type="Settings"
></characteristic-query></characteristic></wap-provisioningdoc>

DateTime=2008-10-25T06:23:05.9106000Z
wmdc Information: 0 : Main.Main - Start Windows Mobile Device Center UI
DateTime=2008-10-25T06:23:05.9106000Z
wmdc Information: 4 : PartnershipCollection.OnDeviceConnectFailed
DateTime=2008-10-25T06:23:05.9306000Z
wmdc Error: 6 : Caught exception:
Microsoft.WindowsMobile.Rapi.DeviceException: CeProcessConfig Failed, result:
0x80004005, returning: <wap-provisioningdoc><characteristic
type="Sync"><characteristic-query recursive="false"
type="Sources"></characteristic-query><characteristic-query
type="Settings"></characteristic-query></characteristic></wap-provisioningdoc>

at Microsoft.WindowsMobile.Rapi.Session.ThrowErrorFor Code(UInt32 err,
String message)
at Microsoft.WindowsMobile.Rapi.Session.ThrowError(UI nt32 err, String
message)
at Microsoft.WindowsMobile.Rapi.Device.<>c__DisplayCl ass1.<Configure>b__0()
at Microsoft.WindowsMobile.Rapi.RapiManager.Invoke(Me thodInvoker method)
at Microsoft.WindowsMobile.Rapi.Device.Configure(IntP tr input)
at
Microsoft.WindowsMobile.DeviceManager.Configuratio nManager.ProcessStatic(IDevice
device, ConfigurationOptions request, Action operationType, Int64 promptOwner)
at
Microsoft.WindowsMobile.DeviceManager.WindowsMobil eDevice2005.QueryDevice()
at Microsoft.WindowsMobile.DeviceManager.WindowsMobil eDevice6.LoadCore()
at Microsoft.WindowsMobile.DeviceManager.WindowsMobil eDevice.Load()
at
Microsoft.WindowsMobile.DeviceManager.PartnershipC ollection.<>c__DisplayClass7.<OnDeviceConnect>b__6 (Object )
DateTime=2008-10-25T06:23:05.9306000Z
wmdc Information: 0 : PartnershipCollection.RaiseStateChanged (device:,
state:ConnectFailed, message
DateTime=2008-10-25T06:23:05.9306000Z
wmdc Information: 5 : Exiting Queued Thread in
PartnershipCollection::OnDeviceConnect (device
DateTime=2008-10-25T06:23:05.9356000Z
wmdc Information: 0 : Toast::OnPartnershipStateChanged (ConnectFailed)
DateTime=2008-10-25T06:23:06.3456000Z
wmdc Verbose: 0 : MainHost.OnPartnershipStateChanged State:ConnectFailed
DateTime=2008-10-25T06:23:06.3456000Z

Any suggestions?

Thanks,
Steve.

 
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