cannot receive emails

every time I try to receive emails it gives me this error message. i have
never entered a user name or password and all of a sudden I am being asked to
enter one. I have tried every thing, Please help!

Account: 'pop-server.columbus.rr.com', Server:
'pop-server.columbus.rr.com', Protocol: POP3, Server Response: '-ERR invalid
user name or password.', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC92

First, test your password by logging in to your webmail:
https://webmail.columbus.rr.com .
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"athena" <> wrote in message news:E24A26C4-FC9F-4961-ACA0-...
> every time I try to receive emails it gives me this error message. i have
> never entered a user name or password and all of a sudden I am being asked to
> enter one. I have tried every thing, Please help!
>
> Account: 'pop-server.columbus.rr.com', Server:
> 'pop-server.columbus.rr.com', Protocol: POP3, Server Response: '-ERR invalid
> user name or password.', Port: 110, Secure(SSL): No, Server Error:
> 0x800CCC90, Error Number: 0x800CCC92

I have tried to log in to the webmail account but when I enter my email
address it says The e-mail address was not found.
Please re-enter. How is it not found? I have had this email address with Road
Runner for 2 years? and the password I enter is invalid as well.





"Gary VanderMolen" wrote:

> First, test your password by logging in to your webmail:
> https://webmail.columbus.rr.com .
> If that works, it proves you have the correct username and password.
> A likely reason for the username/password failing is account corruption.
> One thing you should try as a possible quick fix is to delete that corrupted
> mail account, restart Windows Mail, then recreate that account.
>
> If that doesn't fix it, more drastic measures will have to be taken.
> Which antivirus are you running?
> As a minimum, email scanning in the antivirus must be turned off,
> although that may not be sufficient to eliminate all bad effects.
> In a worst case scenario, your antivirus may need to be uninstalled.
>
> If turning off the email scanning function does not resolve your problem,
> consider upgrading to Windows Live Mail, because it is less prone to
> suffering bad effects from overly aggressive antivirus programs.
> http://download.live.com/wlmail
>
> Email scanning in any antivirus must be disabled, for reasons
> explained here:
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
> --
> Gary VanderMolen, Microsoft MVP (Mail)
> http://mvp.support.microsoft.com/def...le/vandermolen
>
>
> "athena" <> wrote in message news:E24A26C4-FC9F-4961-ACA0-...
> > every time I try to receive emails it gives me this error message. i have
> > never entered a user name or password and all of a sudden I am being asked to
> > enter one. I have tried every thing, Please help!
> >
> > Account: 'pop-server.columbus.rr.com', Server:
> > 'pop-server.columbus.rr.com', Protocol: POP3, Server Response: '-ERR invalid
> > user name or password.', Port: 110, Secure(SSL): No, Server Error:
> > 0x800CCC90, Error Number: 0x800CCC92
> .
>

You will have to contact Roadrunner and ask about your account.

http://help.rr.com/AA/rrwho.aspx?Ret...2fchat_ap.aspx


--
Windows 7 Ultimate
http://get.live.com/wlmail/overview
http://download.live.com/wlmail


"athena" <> wrote in message
news:A8C30310-0C1B-4973-AAF1-...
> I have tried to log in to the webmail account but when I enter my email
> address it says The e-mail address was not found.
> Please re-enter. How is it not found? I have had this email address with
> Road
> Runner for 2 years? and the password I enter is invalid as well.
>
>
>
>
>
> "Gary VanderMolen" wrote:
>
>> First, test your password by logging in to your webmail:
>> https://webmail.columbus.rr.com .
>> If that works, it proves you have the correct username and password.
>> A likely reason for the username/password failing is account corruption.
>> One thing you should try as a possible quick fix is to delete that
>> corrupted
>> mail account, restart Windows Mail, then recreate that account.
>>
>> If that doesn't fix it, more drastic measures will have to be taken.
>> Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>>
>> If turning off the email scanning function does not resolve your problem,
>> consider upgrading to Windows Live Mail, because it is less prone to
>> suffering bad effects from overly aggressive antivirus programs.
>> http://download.live.com/wlmail
>>
>> Email scanning in any antivirus must be disabled, for reasons
>> explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "athena" <> wrote in message
>> news:E24A26C4-FC9F-4961-ACA0-...
>> > every time I try to receive emails it gives me this error message. i
>> > have
>> > never entered a user name or password and all of a sudden I am being
>> > asked to
>> > enter one. I have tried every thing, Please help!
>> >
>> > Account: 'pop-server.columbus.rr.com', Server:
>> > 'pop-server.columbus.rr.com', Protocol: POP3, Server Response: '-ERR
>> > invalid
>> > user name or password.', Port: 110, Secure(SSL): No, Server Error:
>> > 0x800CCC90, Error Number: 0x800CCC92
>> .
>>

I have confirmed that Roadrunner says the email address
does not exist.
Obviously this is something you need to straighten out with your provider.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"athena" <> wrote in message news:A8C30310-0C1B-4973-AAF1-...
>I have tried to log in to the webmail account but when I enter my email
> address it says The e-mail address was not found.
> Please re-enter. How is it not found? I have had this email address with Road
> Runner for 2 years? and the password I enter is invalid as well.
>
>
>
>
>
> "Gary VanderMolen" wrote:
>
>> First, test your password by logging in to your webmail:
>> https://webmail.columbus.rr.com .
>> If that works, it proves you have the correct username and password.
>> A likely reason for the username/password failing is account corruption.
>> One thing you should try as a possible quick fix is to delete that corrupted
>> mail account, restart Windows Mail, then recreate that account.
>>
>> If that doesn't fix it, more drastic measures will have to be taken.
>> Which antivirus are you running?
>> As a minimum, email scanning in the antivirus must be turned off,
>> although that may not be sufficient to eliminate all bad effects.
>> In a worst case scenario, your antivirus may need to be uninstalled.
>>
>> If turning off the email scanning function does not resolve your problem,
>> consider upgrading to Windows Live Mail, because it is less prone to
>> suffering bad effects from overly aggressive antivirus programs.
>> http://download.live.com/wlmail
>>
>> Email scanning in any antivirus must be disabled, for reasons
>> explained here:
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>> --
>> Gary VanderMolen, Microsoft MVP (Mail)
>> http://mvp.support.microsoft.com/def...le/vandermolen
>>
>>
>> "athena" <> wrote in message news:E24A26C4-FC9F-4961-ACA0-...
>> > every time I try to receive emails it gives me this error message. i have
>> > never entered a user name or password and all of a sudden I am being asked to
>> > enter one. I have tried every thing, Please help!
>> >
>> > Account: 'pop-server.columbus.rr.com', Server:
>> > 'pop-server.columbus.rr.com', Protocol: POP3, Server Response: '-ERR invalid
>> > user name or password.', Port: 110, Secure(SSL): No, Server Error:
>> > 0x800CCC90, Error Number: 0x800CCC92
>> .
>>

"athena" <> skrev i meddelelsen
news:E24A26C4-FC9F-4961-ACA0-...
> every time I try to receive emails it gives me this error message. i have
> never entered a user name or password and all of a sudden I am being asked
> to
> enter one. I have tried every thing, Please help!
>
> Account: 'pop-server.columbus.rr.com', Server:
> 'pop-server.columbus.rr.com', Protocol: POP3, Server Response: '-ERR
> invalid
> user name or password.', Port: 110, Secure(SSL): No, Server Error:
> 0x800CCC90, Error Number: 0x800CCC92