Cannot Receive Mail

I have a POP3 Mail account. I can send email, but cannot receive. I have
checked all the settings against another computer in my home That is working
normally and they are the same. This is happening on a windows vista mail
program. I have a laptop that I use and I have no problems receiving email
on it. My Internet provider say's that it is a Windows Vista problem. Any
suggestions?

Hi: I'm having the same problem. Any word back on what is going on?

"agold" wrote:

> I have a POP3 Mail account. I can send email, but cannot receive. I have
> checked all the settings against another computer in my home That is working
> normally and they are the same. This is happening on a windows vista mail
> program. I have a laptop that I use and I have no problems receiving email
> on it. My Internet provider say's that it is a Windows Vista problem. Any
> suggestions?

We can only help you if you post the error message since it contains
important diagnostic information. Each problem is a little different

--
Gary VanderMolen (MS-MVP WLM)


"maryap" <> wrote in message news:87EB6C34-DB83-4949-8A26-...
> Hi: I'm having the same problem. Any word back on what is going on?
>
> "agold" wrote:
>
>> I have a POP3 Mail account. I can send email, but cannot receive. I have
>> checked all the settings against another computer in my home That is working
>> normally and they are the same. This is happening on a windows vista mail
>> program. I have a laptop that I use and I have no problems receiving email
>> on it. My Internet provider say's that it is a Windows Vista problem. Any
>> suggestions?

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'Tony's Mail', Server: 'pop-server.tampabay.rr.com',
Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error
Number: 0x800CCC0F

"Gary VanderMolen" wrote:

> We can only help you if you post the error message since it contains
> important diagnostic information. Each problem is a little different
>
> --
> Gary VanderMolen (MS-MVP WLM)
>
>
> "maryap" <> wrote in message news:87EB6C34-DB83-4949-8A26-...
> > Hi: I'm having the same problem. Any word back on what is going on?
> >
> > "agold" wrote:
> >
> >> I have a POP3 Mail account. I can send email, but cannot receive. I have
> >> checked all the settings against another computer in my home That is working
> >> normally and they are the same. This is happening on a windows vista mail
> >> program. I have a laptop that I use and I have no problems receiving email
> >> on it. My Internet provider say's that it is a Windows Vista problem. Any
> >> suggestions?
>
>
>

"agold" <> wrote in message
news:0A40562A-FE2F-4496-B10C-...
> Your server has unexpectedly terminated the connection. Possible causes
> for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'Tony's Mail', Server: 'pop-server.tampabay.rr.com',
> Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error
> Number: 0x800CCC0F
>
> "Gary VanderMolen" wrote:
>
>> We can only help you if you post the error message since it contains
>> important diagnostic information. Each problem is a little different
>>
>> --
>> Gary VanderMolen (MS-MVP WLM)
>>
>>
>> "maryap" <> wrote in message
>> news:87EB6C34-DB83-4949-8A26-...
>> > Hi: I'm having the same problem. Any word back on what is going on?
>> >
>> > "agold" wrote:
>> >
>> >> I have a POP3 Mail account. I can send email, but cannot receive. I
>> >> have
>> >> checked all the settings against another computer in my home That is
>> >> working
>> >> normally and they are the same. This is happening on a windows vista
>> >> mail
>> >> program. I have a laptop that I use and I have no problems receiving
>> >> email
>> >> on it. My Internet provider say's that it is a Windows Vista problem.
>> >> Any
>> >> suggestions?
>>
>>
>>

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email

Over time, some antivirus programs tend to corrupt Windows Mail.
Windows Mail is not compatible with most McAfee and Norton
security programs. Those will need to be uninstalled, NOT
just disabled.

If after uninstalling your antivirus the Windows Mail problem does
not improve, delete the corrupted mail account, restart Windows Mail,
then recreate that account.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like:
AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.

--
Gary VanderMolen (MS-MVP WLM)


"agold" <> wrote in message news:0A40562A-FE2F-4496-B10C-...
> Your server has unexpectedly terminated the connection. Possible causes for
> this include server problems, network problems, or a long period of
> inactivity. Account: 'Tony's Mail', Server: 'pop-server.tampabay.rr.com',
> Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error
> Number: 0x800CCC0F
>
> "Gary VanderMolen" wrote:
>
>> We can only help you if you post the error message since it contains
>> important diagnostic information. Each problem is a little different
>>
>> --
>> Gary VanderMolen (MS-MVP WLM)
>>
>>
>> "maryap" <> wrote in message news:87EB6C34-DB83-4949-8A26-...
>> > Hi: I'm having the same problem. Any word back on what is going on?
>> >
>> > "agold" wrote:
>> >
>> >> I have a POP3 Mail account. I can send email, but cannot receive. I have
>> >> checked all the settings against another computer in my home That is working
>> >> normally and they are the same. This is happening on a windows vista mail
>> >> program. I have a laptop that I use and I have no problems receiving email
>> >> on it. My Internet provider say's that it is a Windows Vista problem. Any
>> >> suggestions?
>>
>>
>>

"agold" wrote:

> I have a POP3 Mail account. I can send email, but cannot receive. I have
> checked all the settings against another computer in my home That is working
> normally and they are the same. This is happening on a windows vista mail
> program. I have a laptop that I use and I have no problems receiving email
> on it. My Internet provider say's that it is a Windows Vista problem. Any
> suggestions?

I have a pop3 account and am having exactly the same problem since
yesterday. My internet provider says that it is a Windows Vista Problem. I
have also tried everyting and have posted a query earlier.

"mags353" <> wrote in message
news:ABF6FD9A-D4B7-4D91-8EA6-...
>
>
> "agold" wrote:
>
>> I have a POP3 Mail account. I can send email, but cannot receive. I
>> have
>> checked all the settings against another computer in my home That is
>> working
>> normally and they are the same. This is happening on a windows vista
>> mail
>> program. I have a laptop that I use and I have no problems receiving
>> email
>> on it. My Internet provider say's that it is a Windows Vista problem.
>> Any
>> suggestions?
>
> I have a pop3 account and am having exactly the same problem since
> yesterday. My internet provider says that it is a Windows Vista Problem.
> I
> have also tried everyting and have posted a query earlier.

If you're using pop3 or POP3 as the server name, that's the problem.
They're
not valid server names. Ask your internet provider for their instructions
for
setting up to use their email servers, which should include the correct
server
names.

I did not get an error message. I've been able to use it only one day. The
next day I was not receiving any emails. I sent a test from a different
email acct and it did not go thru.

"Gary VanderMolen" wrote:

> We can only help you if you post the error message since it contains
> important diagnostic information. Each problem is a little different
>
> --
> Gary VanderMolen (MS-MVP WLM)
>
>
> "maryap" <> wrote in message news:87EB6C34-DB83-4949-8A26-...
> > Hi: I'm having the same problem. Any word back on what is going on?
> >
> > "agold" wrote:
> >
> >> I have a POP3 Mail account. I can send email, but cannot receive. I have
> >> checked all the settings against another computer in my home That is working
> >> normally and they are the same. This is happening on a windows vista mail
> >> program. I have a laptop that I use and I have no problems receiving email
> >> on it. My Internet provider say's that it is a Windows Vista problem. Any
> >> suggestions?
>
>
>

Frank,
That was it!!! I have email in my program for the first time since
November. Thank You.

The cause was my AVG Grisoft anti virus program, (which I like this
program). I only disable the email scanning portion and it worked.

Thanks again.

"Frank Saunders MS-MVP IE,OE/WM" wrote:

> "agold" <> wrote in message
> news:0A40562A-FE2F-4496-B10C-...
> > Your server has unexpectedly terminated the connection. Possible causes
> > for
> > this include server problems, network problems, or a long period of
> > inactivity. Account: 'Tony's Mail', Server: 'pop-server.tampabay.rr.com',
> > Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error
> > Number: 0x800CCC0F
> >
> > "Gary VanderMolen" wrote:
> >
> >> We can only help you if you post the error message since it contains
> >> important diagnostic information. Each problem is a little different
> >>
> >> --
> >> Gary VanderMolen (MS-MVP WLM)
> >>
> >>
> >> "maryap" <> wrote in message
> >> news:87EB6C34-DB83-4949-8A26-...
> >> > Hi: I'm having the same problem. Any word back on what is going on?
> >> >
> >> > "agold" wrote:
> >> >
> >> >> I have a POP3 Mail account. I can send email, but cannot receive. I
> >> >> have
> >> >> checked all the settings against another computer in my home That is
> >> >> working
> >> >> normally and they are the same. This is happening on a windows vista
> >> >> mail
> >> >> program. I have a laptop that I use and I have no problems receiving
> >> >> email
> >> >> on it. My Internet provider say's that it is a Windows Vista problem.
> >> >> Any
> >> >> suggestions?
> >>
> >>
> >>
>
> Email scanning should be turned off in any anti-virus. Also exclude EML
> files from the scan. It provides no
> protection not provided by the regular resident protection.
> Besides that, McAfee and Norton are not compatible with Windows Mail and
> Outlook Express and should be uninstalled. The latest version of Trend's
> anti-virus seems to be causing problems too.
>
> --
> Frank Saunders MS-MVP IE,OE/WM
> www.fjsmjs.com
> Do not reply with email
>