The error you are receiving may occur if a certain dll is
missing or not properly registered.
1. click Start
2. click Run
3. type regsrv32 MSXML3.dll
4. click OK
As to formatting and reinstalling on your hard drive, it
is important that certain steps be taken and in a very
specific order.
Here is a helpful article:
How to partition and format a hard disk in Windows XP
http://support.microsoft.com/?kbid=313348#3
Let us know how this goes.
>-----Original Message-----
>I cannot receive Service Pack 2 or Service Pack 1 update,
receiving the
>error: 0x800A01AD. I have since followed the
troubleshooting docs with no
>success.
>
>I'm convinced my computer too many viruses to make it
workable. I am
>attempting to reformat my computer.
>
>Can anyone help me in reference to the error message I've
recieved and/ or
>reading material on reformating my computer (cleaning
everything off and
>treating my computer as if its new)
>.
>