Cannot reinstall Live Essentials b/c can't uninstall.

Hi All,

I tried to uninstall Live Essentials and all it does is the screen blinks
and nothing happens. When I try to log into Live Messenger, typing my ID is
very slow, then it says, "We can't sign you in to Windows Live Messenger"
with an Error code: 8004888d. I've tried to download a fresh copy but it
says that, "Couldn't install programs" with Error: 0x800b0004.

Any idea what I can do to fix this? I'm running Web Messenger now.

Greetings,

You can try to manually uninstall Messenger by clicking Start, then Run, pasting in:
msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C}
and clicking OK.

If you're using Vista, copy/paste the above line into the Start menu's Start Search field and
press Enter on your keyboard.

After that you can go ahead and install 8.5 by running this Microsoft Installer file:
http://messenger.jonathankay.com/redir/wlm85.asp

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"aaah842" <> wrote in message
news:9365F38C-53B3-4A5F-8E77-...
> Hi All,
>
> I tried to uninstall Live Essentials and all it does is the screen blinks
> and nothing happens. When I try to log into Live Messenger, typing my ID is
> very slow, then it says, "We can't sign you in to Windows Live Messenger"
> with an Error code: 8004888d. I've tried to download a fresh copy but it
> says that, "Couldn't install programs" with Error: 0x800b0004.
>
> Any idea what I can do to fix this? I'm running Web Messenger now.

Hi Jonathan,

Trying to uninstall again. Got rid of MSN Messenger but couldn't uninstall
Live Essentials. I tried your link again and it says that I can't uninstall
something that isn't there.

Not sure what other info I can give you. Any help is appreciated.

Leo

Hi Jonathan,

Thanks for you suggestions (I'm running Vista Home Premium 64-bit).
Unfortunately, after installing 8.5, the same thing happened. I get the
message, "Signing in to Windows Live Messenger failed because the service is
temporarily unavailable. Please try again later. Error code: 80048883"

Any other ideas? Thanks.

Leo

"Jonathan Kay [MVP]" wrote:

> Greetings,
>
> You can try to manually uninstall Messenger by clicking Start, then Run, pasting in:
> msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C}
> and clicking OK.
>
> If you're using Vista, copy/paste the above line into the Start menu's Start Search field and
> press Enter on your keyboard.
>
> After that you can go ahead and install 8.5 by running this Microsoft Installer file:
> http://messenger.jonathankay.com/redir/wlm85.asp
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "aaah842" <> wrote in message
> news:9365F38C-53B3-4A5F-8E77-...
> > Hi All,
> >
> > I tried to uninstall Live Essentials and all it does is the screen blinks
> > and nothing happens. When I try to log into Live Messenger, typing my ID is
> > very slow, then it says, "We can't sign you in to Windows Live Messenger"
> > with an Error code: 8004888d. I've tried to download a fresh copy but it
> > says that, "Couldn't install programs" with Error: 0x800b0004.
> >
> > Any idea what I can do to fix this? I'm running Web Messenger now.
>
>
>

Hi,

Am having the same Issue with regards to trying to un-install W.L.E.; I cannot install any other Windows Live Products because of an Error with the Windows Photo Gallery, as well as W.L.E. not un-installing. I'd apperciate help with this.

Thanks.



Jonathan Kay [MVP] wrote:

Greetings,You can try to manually uninstall Messenger by clicking Start, then
19-Mar-09

Greetings

You can try to manually uninstall Messenger by clicking Start, then Run, pasting in
msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C
and clicking OK

If you're using Vista, copy/paste the above line into the Start menu's Start Search field and
press Enter on your keyboard

After that you can go ahead and install 8.5 by running this Microsoft Installer file
http://messenger.jonathankay.com/redir/wlm85.as

--
Jonathan Ka
Microsoft MVP - Windows Live Messenge
MSN Messenger/Windows Messenge
MessengerGeek Blog: http://www.messengergeek.co
Messenger Resources: http://messenger.jonathankay.co
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citatio
-

"aaah842" <> wrote in message
news:9365F38C-53B3-4A5F-8E77-...

Previous Posts In This Thread:

On 18 March 2009 17:22
aaah84 wrote:

Cannot reinstall Live Essentials b/c can't uninstall.
Hi All

I tried to uninstall Live Essentials and all it does is the screen blinks
and nothing happens. When I try to log into Live Messenger, typing my ID is
very slow, then it says, "We can't sign you in to Windows Live Messenger"
with an Error code: 8004888d. I've tried to download a fresh copy but it
says that, "Couldn't install programs" with Error: 0x800b0004

Any idea what I can do to fix this? I'm running Web Messenger now.

On 19 March 2009 05:06
Jonathan Kay [MVP] wrote:

Greetings,You can try to manually uninstall Messenger by clicking Start, then
Greetings

You can try to manually uninstall Messenger by clicking Start, then Run, pasting in
msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C
and clicking OK

If you're using Vista, copy/paste the above line into the Start menu's Start Search field and
press Enter on your keyboard

After that you can go ahead and install 8.5 by running this Microsoft Installer file
http://messenger.jonathankay.com/redir/wlm85.as

--
Jonathan Ka
Microsoft MVP - Windows Live Messenge
MSN Messenger/Windows Messenge
MessengerGeek Blog: http://www.messengergeek.co
Messenger Resources: http://messenger.jonathankay.co
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citatio
-

"aaah842" <> wrote in message
news:9365F38C-53B3-4A5F-8E77-...

On 20 March 2009 22:03
aaah84 wrote:

Hi Jonathan,Trying to uninstall again.
Hi Jonathan

Trying to uninstall again. Got rid of MSN Messenger but couldn't uninstall
Live Essentials. I tried your link again and it says that I can't uninstall
something that isn't there

Not sure what other info I can give you. Any help is appreciated

Leo

On 20 March 2009 22:23
aaah84 wrote:

Hi Jonathan,Thanks for you suggestions (I'm running Vista Home Premium 64-bit).
Hi Jonathan

Thanks for you suggestions (I'm running Vista Home Premium 64-bit).
Unfortunately, after installing 8.5, the same thing happened. I get the
message, "Signing in to Windows Live Messenger failed because the service is
temporarily unavailable. Please try again later. Error code: 80048883

Any other ideas? Thanks

Le

"Jonathan Kay [MVP]" wrote:

EggHeadCafe - Software Developer Portal of Choice
FLASH! ECMA CERTIFIES C# and THE CLI !!!
http://www.eggheadcafe.com/tutorials...rtifies-c.aspx

Greetings,

By WLE I assume you mean Windows Live Essentials. Which products are you trying to
install/uninstall exactly?

Are you trying to install the Photo Gallery, or you already have it, or?

--
Jonathan Kay
Microsoft MVP - Windows Live Messenger
MSN Messenger/Windows Messenger
MessengerGeek Blog: http://www.messengergeek.com
Messenger Resources: http://messenger.jonathankay.com
(c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
--


"Floating Red" wrote in message news:...
> Hi,
>
> Am having the same Issue with regards to trying to un-install W.L.E.; I cannot install any
> other Windows Live Products because of an Error with the Windows Photo Gallery, as well as
> W.L.E. not un-installing. I'd apperciate help with this.
>
> Thanks.
>
>
>
> Jonathan Kay [MVP] wrote:
>
> Greetings,You can try to manually uninstall Messenger by clicking Start, then
> 19-Mar-09
>
> Greetings,
>
> You can try to manually uninstall Messenger by clicking Start, then Run, pasting in:
> msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C}
> and clicking OK.
>
> If you're using Vista, copy/paste the above line into the Start menu's Start Search field
> and
> press Enter on your keyboard.
>
> After that you can go ahead and install 8.5 by running this Microsoft Installer file:
> http://messenger.jonathankay.com/redir/wlm85.asp
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "aaah842" <> wrote in message
> news:9365F38C-53B3-4A5F-8E77-...
>
> Previous Posts In This Thread:
>
> On 18 March 2009 17:22
> aaah84 wrote:
>
> Cannot reinstall Live Essentials b/c can't uninstall.
> Hi All,
>
> I tried to uninstall Live Essentials and all it does is the screen blinks
> and nothing happens. When I try to log into Live Messenger, typing my ID is
> very slow, then it says, "We can't sign you in to Windows Live Messenger"
> with an Error code: 8004888d. I've tried to download a fresh copy but it
> says that, "Couldn't install programs" with Error: 0x800b0004.
>
> Any idea what I can do to fix this? I'm running Web Messenger now.
>
> On 19 March 2009 05:06
> Jonathan Kay [MVP] wrote:
>
> Greetings,You can try to manually uninstall Messenger by clicking Start, then
> Greetings,
>
> You can try to manually uninstall Messenger by clicking Start, then Run, pasting in:
> msiexec /x {0AAA9C97-74D4-47CE-B089-0B147EF3553C}
> and clicking OK.
>
> If you're using Vista, copy/paste the above line into the Start menu's Start Search field
> and
> press Enter on your keyboard.
>
> After that you can go ahead and install 8.5 by running this Microsoft Installer file:
> http://messenger.jonathankay.com/redir/wlm85.asp
>
> --
> Jonathan Kay
> Microsoft MVP - Windows Live Messenger
> MSN Messenger/Windows Messenger
> MessengerGeek Blog: http://www.messengergeek.com
> Messenger Resources: http://messenger.jonathankay.com
> (c) 2009 Jonathan Kay - If redistributing, you must include this signature or citation
> --
>
>
> "aaah842" <> wrote in message
> news:9365F38C-53B3-4A5F-8E77-...
>
> On 20 March 2009 22:03
> aaah84 wrote:
>
> Hi Jonathan,Trying to uninstall again.
> Hi Jonathan,
>
> Trying to uninstall again. Got rid of MSN Messenger but couldn't uninstall
> Live Essentials. I tried your link again and it says that I can't uninstall
> something that isn't there.
>
> Not sure what other info I can give you. Any help is appreciated.
>
> Leo
>
> On 20 March 2009 22:23
> aaah84 wrote:
>
> Hi Jonathan,Thanks for you suggestions (I'm running Vista Home Premium 64-bit).
> Hi Jonathan,
>
> Thanks for you suggestions (I'm running Vista Home Premium 64-bit).
> Unfortunately, after installing 8.5, the same thing happened. I get the
> message, "Signing in to Windows Live Messenger failed because the service is
> temporarily unavailable. Please try again later. Error code: 80048883"
>
> Any other ideas? Thanks.
>
> Leo
>
> "Jonathan Kay [MVP]" wrote:
>
> EggHeadCafe - Software Developer Portal of Choice
> FLASH! ECMA CERTIFIES C# and THE CLI !!!
> http://www.eggheadcafe.com/tutorials...rtifies-c.aspx