Cannot Run Windows Update 0x800704DD

I get far enough to see the express/custom screen in windows update but
receive the 0x800704DD error if I click either. windows update.log indicates
a fatal error unable to initiate asynchronous search hr=800704dd. I was
receiving windows updates prior to 1/16/09. Please help.

PS..I'm running Windows XP Home edition SP2 with IE6

"dd" wrote:

> I get far enough to see the express/custom screen in windows update but
> receive the 0x800704DD error if I click either. windows update.log indicates
> a fatal error unable to initiate asynchronous search hr=800704dd. I was
> receiving windows updates prior to 1/16/09. Please help.

Error messages that you may receive when you try to download and install
updates from the Windows Update Web site, from the Microsoft Update Web
site, or from a WSUS server: "0x800704DD," "0x80240020," or both:
http://support.microsoft.com/kb/910341

NB: Skip to Section B.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

dd wrote:
> PS..I'm running Windows XP Home edition SP2 with IE6
>
>> I get far enough to see the express/custom screen in windows update but
>> receive the 0x800704DD error if I click either. windows update.log
>> indicates a fatal error unable to initiate asynchronous search
>> hr=800704dd. I was receiving windows updates prior to 1/16/09. Please
>> help.

The entire SensLogn key was missing. I added it plus all the entries and it
didn't work. Can you offer any other suggestions?

"PA Bear [MS MVP]" wrote:

> Error messages that you may receive when you try to download and install
> updates from the Windows Update Web site, from the Microsoft Update Web
> site, or from a WSUS server: "0x800704DD," "0x80240020," or both:
> http://support.microsoft.com/kb/910341
>
> NB: Skip to Section B.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> dd wrote:
> > PS..I'm running Windows XP Home edition SP2 with IE6
> >
> >> I get far enough to see the express/custom screen in windows update but
> >> receive the 0x800704DD error if I click either. windows update.log
> >> indicates a fatal error unable to initiate asynchronous search
> >> hr=800704dd. I was receiving windows updates prior to 1/16/09. Please
> >> help.
>
>

You Need to run http://www.superantispyware.com/. I had the same problems
and I ran that and now I got windows to update and my computer is running
faster. Do a full scan of the computer (mine took about 1 1/2 hours) after
that go to malwarebytes.org and download and run the same thing. then try to
update windows.

"dd" wrote:

> I get far enough to see the express/custom screen in windows update but
> receive the 0x800704DD error if I click either. windows update.log indicates
> a fatal error unable to initiate asynchronous search hr=800704dd. I was
> receiving windows updates prior to 1/16/09. Please help.

Chances are that you're seeing the affects of a hijackware infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

2. Run this online scan (in safe mode w/networking, if need be):
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run additional checks for hijackware, including posting your hijackthis
log to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

dd wrote:
> The entire SensLogn key was missing. I added it plus all the entries and
> it
> didn't work. Can you offer any other suggestions?
>
> "PA Bear [MS MVP]" wrote:
>
>> Error messages that you may receive when you try to download and install
>> updates from the Windows Update Web site, from the Microsoft Update Web
>> site, or from a WSUS server: "0x800704DD," "0x80240020," or both:
>> http://support.microsoft.com/kb/910341
>>
>> NB: Skip to Section B.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> dd wrote:
>>> PS..I'm running Windows XP Home edition SP2 with IE6
>>>
>>>> I get far enough to see the express/custom screen in windows update but
>>>> receive the 0x800704DD error if I click either. windows update.log
>>>> indicates a fatal error unable to initiate asynchronous search
>>>> hr=800704dd. I was receiving windows updates prior to 1/16/09. Please
>>>> help.

These did not work. As a matter of fact, malwarebytes won't run anything
other than a quick scan. When I attempt to do a full scan the product hangs
and I need to reboot the PC. Is there an active x update that I need to run
maybe? I see the active x control bar flash when it checks windows update
and then I get the 800704dd error.

"amy" wrote:

> You Need to run http://www.superantispyware.com/. I had the same problems
> and I ran that and now I got windows to update and my computer is running
> faster. Do a full scan of the computer (mine took about 1 1/2 hours) after
> that go to malwarebytes.org and download and run the same thing. then try to
> update windows.
>
> "dd" wrote:
>
> > I get far enough to see the express/custom screen in windows update but
> > receive the 0x800704DD error if I click either. windows update.log indicates
> > a fatal error unable to initiate asynchronous search hr=800704dd. I was
> > receiving windows updates prior to 1/16/09. Please help.

dd wrote:

> The entire SensLogn key was missing. I added it plus all the entries and it
> didn't work. Can you offer any other suggestions?

As you know, the SensLogn key should have been in a key named Notify which is in
a key named Winlogon. Is there by any chance another key in Winlogon named
Notify_disabled or something similar to that?

Harry.


>
> "PA Bear [MS MVP]" wrote:
>
>> Error messages that you may receive when you try to download and install
>> updates from the Windows Update Web site, from the Microsoft Update Web
>> site, or from a WSUS server: "0x800704DD," "0x80240020," or both:
>> http://support.microsoft.com/kb/910341
>>
>> NB: Skip to Section B.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> dd wrote:
>>> PS..I'm running Windows XP Home edition SP2 with IE6
>>>
>>>> I get far enough to see the express/custom screen in windows update but
>>>> receive the 0x800704DD error if I click either. windows update.log
>>>> indicates a fatal error unable to initiate asynchronous search
>>>> hr=800704dd. I was receiving windows updates prior to 1/16/09. Please
>>>> help.
>>

,Thank you , your a life saver A1 sites mentioned sorted this machines
problems out , strange thing is it didnt find much but more than
other so called spy ware programs did .

"amy" wrote:

> You Need to run http://www.superantispyware.com/. I had the same problems
> and I ran that and now I got windows to update and my computer is running
> faster. Do a full scan of the computer (mine took about 1 1/2 hours) after
> that go to malwarebytes.org and download and run the same thing. then try to
> update windows.
>
> "dd" wrote:
>
> > I get far enough to see the express/custom screen in windows update but
> > receive the 0x800704DD error if I click either. windows update.log indicates
> > a fatal error unable to initiate asynchronous search hr=800704dd. I was
> > receiving windows updates prior to 1/16/09. Please help.