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Cannot save a file

 
 
Gordon Biggar
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      06-03-2009
This should probably be a TurboTax question, but I have found the folks on
this forum to be much more savvy about technical questions!

I have TurboTax loaded on a 32-bit Vista laptop, and on a 64-bit Vista
desktop. I have edited the properties of the specific data files on both
platforms to disable the read-only attribute. There is no problem in saving
files from the 64-bit platform. But, when I attempt to save the same file
on the 32-bit platform, I receive the following software error message:
"Unable to save Tax Return. The file you are attempting to save is either
marked read only or is on a read only volume such as a CD."

I am relatively new to Vista. Is there something that I am missing in the
editing of the file properties of a data file that prevents me from
over-writing that file?

Gordon Biggar
Houston, Texas

 
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Donald
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      06-06-2009
Would you check the path to save that file. Sometimes the drive letter is
actually of a DVD drive or something like a SD which is write protected.

"Gordon Biggar" <> wrote in message
news:FF1013C2-03C4-412C-B413-...
> This should probably be a TurboTax question, but I have found the folks on
> this forum to be much more savvy about technical questions!
>
> I have TurboTax loaded on a 32-bit Vista laptop, and on a 64-bit Vista
> desktop. I have edited the properties of the specific data files on both
> platforms to disable the read-only attribute. There is no problem in
> saving files from the 64-bit platform. But, when I attempt to save the
> same file on the 32-bit platform, I receive the following software error
> message: "Unable to save Tax Return. The file you are attempting to save
> is either marked read only or is on a read only volume such as a CD."
>
> I am relatively new to Vista. Is there something that I am missing in the
> editing of the file properties of a data file that prevents me from
> over-writing that file?
>
> Gordon Biggar
> Houston, Texas


 
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Donald
Guest
Posts: n/a

 
      06-06-2009
Sometimes you may have opened the file from a network drive either. You can
try to close turbotax and copy that specific file to your C drive. Check the
properties and make sure it is not read only. Then open turbotax and open
that file specifically. Make some changes and try to save it to your C
drive.

"Gordon Biggar" <> wrote in message
news:FF1013C2-03C4-412C-B413-...
> This should probably be a TurboTax question, but I have found the folks on
> this forum to be much more savvy about technical questions!
>
> I have TurboTax loaded on a 32-bit Vista laptop, and on a 64-bit Vista
> desktop. I have edited the properties of the specific data files on both
> platforms to disable the read-only attribute. There is no problem in
> saving files from the 64-bit platform. But, when I attempt to save the
> same file on the 32-bit platform, I receive the following software error
> message: "Unable to save Tax Return. The file you are attempting to save
> is either marked read only or is on a read only volume such as a CD."
>
> I am relatively new to Vista. Is there something that I am missing in the
> editing of the file properties of a data file that prevents me from
> over-writing that file?
>
> Gordon Biggar
> Houston, Texas


 
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Donald
Guest
Posts: n/a

 
      06-06-2009
Those steps are to prevent turbotax from openning a cached file or a file on
the network share or some kind of dependent file copy of the one on your
other computer.

"Gordon Biggar" <> wrote in message
news:FF1013C2-03C4-412C-B413-...
> This should probably be a TurboTax question, but I have found the folks on
> this forum to be much more savvy about technical questions!
>
> I have TurboTax loaded on a 32-bit Vista laptop, and on a 64-bit Vista
> desktop. I have edited the properties of the specific data files on both
> platforms to disable the read-only attribute. There is no problem in
> saving files from the 64-bit platform. But, when I attempt to save the
> same file on the 32-bit platform, I receive the following software error
> message: "Unable to save Tax Return. The file you are attempting to save
> is either marked read only or is on a read only volume such as a CD."
>
> I am relatively new to Vista. Is there something that I am missing in the
> editing of the file properties of a data file that prevents me from
> over-writing that file?
>
> Gordon Biggar
> Houston, Texas


 
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