Cannot send e-mail from Windoes Mail but can recieve

Hi

I use orange as my IPS and have an e-mail address which I
can access ok from webmail. I have set up my account in Windows mail and I
can send e-mail ok but I cannot recieve mail. I get the error message below.
I hope you can help. I don't want to change ISP or e-mail address if I can
help it as I would like to be able to access my e-mail via mobile phone or
blackberry.

can you help please ?????



The connection to the server has failed. Account: 'pop.orangehome.co.uk',
Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 225, Secure(SSL): No,
Socket Error: 10060, Error Number: 0x800CCC0E
--
mm

I might be able to help. If I don't help then one of the more experienced
people will respond. Note that there are a couple of other people receiving
the same error today, but their servers are not the same as yours. I wonder
though if they all have something else in common that is causing this
problem.

You can attempt to diagnose the problem by searching Microsoft, especially
the TechNet. For example:
http://social.technet.microsoft.com/...x800CCC0E&ac=8

Most of those results don't apply to Windows Mail. One of the applies to
Outlook Express but it probably applies to Window Mail too; see:
Troubleshooting error messages that you receive when you try to send and
receive e-mail in Outlook and Outlook Express
http://support.microsoft.com/default.aspx/kb/813514

You should look for other relevant results from the search, but the KB
article (813514) says that the problem could be caused by either the
configuration "of your AV software" or "of your personal firewall software".
Do you have your AV software set to scan email? If so then try turning off
the scanning. I am not suggesting you disable the AV software; just the
email scanning part.


"MMcA" <> wrote in message
news:FDDF0E07-27EF-4AA6-A7B7-...
> Hi
>
> I use orange as my IPS and have an e-mail address which
> I
> can access ok from webmail. I have set up my account in Windows mail and
> I
> can send e-mail ok but I cannot recieve mail. I get the error message
> below.
> I hope you can help. I don't want to change ISP or e-mail address if I
> can
> help it as I would like to be able to access my e-mail via mobile phone
> or
> blackberry.
>
> can you help please ?????
>
>
>
> The connection to the server has failed. Account: 'pop.orangehome.co.uk',
> Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 225, Secure(SSL):
> No,
> Socket Error: 10060, Error Number: 0x800CCC0E
> --
> mm

Wrong port number. Change port 225 to port 110.
You can change the port number here: Tools, Accounts, select that account,
Properties, Advanced.

--
Gary VanderMolen, MS-MVP (Mail)


"MMcA" <> wrote in message news:FDDF0E07-27EF-4AA6-A7B7-...
> Hi
>
> I use orange as my IPS and have an e-mail address which I
> can access ok from webmail. I have set up my account in Windows mail and I
> can send e-mail ok but I cannot recieve mail. I get the error message below.
> I hope you can help. I don't want to change ISP or e-mail address if I can
> help it as I would like to be able to access my e-mail via mobile phone or
> blackberry.
>
> can you help please ?????
>
>
>
> The connection to the server has failed. Account: 'pop.orangehome.co.uk',
> Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 225, Secure(SSL): No,
> Socket Error: 10060, Error Number: 0x800CCC0E
> --
> mm

Hi
I don't get the error message now but I still don't get mail. I will try
altering my Norton settings. Please let me know if you can think of anything
else I should try
--
mm


"Gary VanderMolen" wrote:

> Wrong port number. Change port 225 to port 110.
> You can change the port number here: Tools, Accounts, select that account,
> Properties, Advanced.
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "MMcA" <> wrote in message news:FDDF0E07-27EF-4AA6-A7B7-...
> > Hi
> >
> > I use orange as my IPS and have an e-mail address which I
> > can access ok from webmail. I have set up my account in Windows mail and I
> > can send e-mail ok but I cannot recieve mail. I get the error message below.
> > I hope you can help. I don't want to change ISP or e-mail address if I can
> > help it as I would like to be able to access my e-mail via mobile phone or
> > blackberry.
> >
> > can you help please ?????
> >
> >
> >
> > The connection to the server has failed. Account: 'pop.orangehome.co.uk',
> > Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 225, Secure(SSL): No,
> > Socket Error: 10060, Error Number: 0x800CCC0E
> > --
> > mm
>

Hi
I have now disabled e-mail scanning in Norton but I still cannot recieve any
mails. I can send them and I don't get any error messages. Any more ideas
--
mm


"MMcA" wrote:

> Hi
> I don't get the error message now but I still don't get mail. I will try
> altering my Norton settings. Please let me know if you can think of anything
> else I should try
> --
> mm
>
>
> "Gary VanderMolen" wrote:
>
> > Wrong port number. Change port 225 to port 110.
> > You can change the port number here: Tools, Accounts, select that account,
> > Properties, Advanced.
> >
> > --
> > Gary VanderMolen, MS-MVP (Mail)
> >
> >
> > "MMcA" <> wrote in message news:FDDF0E07-27EF-4AA6-A7B7-...
> > > Hi
> > >
> > > I use orange as my IPS and have an e-mail address which I
> > > can access ok from webmail. I have set up my account in Windows mail and I
> > > can send e-mail ok but I cannot recieve mail. I get the error message below.
> > > I hope you can help. I don't want to change ISP or e-mail address if I can
> > > help it as I would like to be able to access my e-mail via mobile phone or
> > > blackberry.
> > >
> > > can you help please ?????
> > >
> > >
> > >
> > > The connection to the server has failed. Account: 'pop.orangehome.co.uk',
> > > Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 225, Secure(SSL): No,
> > > Socket Error: 10060, Error Number: 0x800CCC0E
> > > --
> > > mm
> >

To disable the scanning of emails by Norton , you will need to uninstall it and then
re-install it without the email integration(scanning) option. That is the only way
to disable Norton so the disable will work.(Norton is known to be bad for disabling
only with its given option)

Use the below tool from Symantec to uninstall Norton
http://service1.symantec.com/SUPPORT...05033108162039

Also read the following about the scanning of emails
http://thundercloud.net/infoave/tuto...ning/index.htm



--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"MMcA" <> wrote in message
news:A39558B0-B8EF-4B96-9114-...
> Hi
> I have now disabled e-mail scanning in Norton but I still cannot recieve any
> mails. I can send them and I don't get any error messages. Any more ideas
> --
> mm
>
>
> "MMcA" wrote:
>
>> Hi
>> I don't get the error message now but I still don't get mail. I will try
>> altering my Norton settings. Please let me know if you can think of anything
>> else I should try
>> --
>> mm
>>
>>
>> "Gary VanderMolen" wrote:
>>
>> > Wrong port number. Change port 225 to port 110.
>> > You can change the port number here: Tools, Accounts, select that account,
>> > Properties, Advanced.
>> >
>> > --
>> > Gary VanderMolen, MS-MVP (Mail)
>> >
>> >
>> > "MMcA" <> wrote in message
>> > news:FDDF0E07-27EF-4AA6-A7B7-...
>> > > Hi
>> > >
>> > > I use orange as my IPS and have an e-mail address which I
>> > > can access ok from webmail. I have set up my account in Windows mail and I
>> > > can send e-mail ok but I cannot recieve mail. I get the error message below.
>> > > I hope you can help. I don't want to change ISP or e-mail address if I can
>> > > help it as I would like to be able to access my e-mail via mobile phone or
>> > > blackberry.
>> > >
>> > > can you help please ?????
>> > >
>> > >
>> > >
>> > > The connection to the server has failed. Account: 'pop.orangehome.co.uk',
>> > > Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 225, Secure(SSL): No,
>> > > Socket Error: 10060, Error Number: 0x800CCC0E
>> > > --
>> > > mm
>> >

Peter
I have managed to uninstall Norton 360 V3 following the instruction you
send. Unfortunately this version does not allow me to do a custom
installation. I have tried to use Windows mail without reinstalling the
software but it still doesn't work. Do you have any other advice.
thanks
--
mm


"Peter Foldes" wrote:

> To disable the scanning of emails by Norton , you will need to uninstall it and then
> re-install it without the email integration(scanning) option. That is the only way
> to disable Norton so the disable will work.(Norton is known to be bad for disabling
> only with its given option)
>
> Use the below tool from Symantec to uninstall Norton
> http://service1.symantec.com/SUPPORT...05033108162039
>
> Also read the following about the scanning of emails
> http://thundercloud.net/infoave/tuto...ning/index.htm
>
>
>
> --
> Peter
>
> Please Reply to Newsgroup for the benefit of others
> Requests for assistance by email can not and will not be acknowledged.
>
> "MMcA" <> wrote in message
> news:A39558B0-B8EF-4B96-9114-...
> > Hi
> > I have now disabled e-mail scanning in Norton but I still cannot recieve any
> > mails. I can send them and I don't get any error messages. Any more ideas
> > --
> > mm
> >
> >
> > "MMcA" wrote:
> >
> >> Hi
> >> I don't get the error message now but I still don't get mail. I will try
> >> altering my Norton settings. Please let me know if you can think of anything
> >> else I should try
> >> --
> >> mm
> >>
> >>
> >> "Gary VanderMolen" wrote:
> >>
> >> > Wrong port number. Change port 225 to port 110.
> >> > You can change the port number here: Tools, Accounts, select that account,
> >> > Properties, Advanced.
> >> >
> >> > --
> >> > Gary VanderMolen, MS-MVP (Mail)
> >> >
> >> >
> >> > "MMcA" <> wrote in message
> >> > news:FDDF0E07-27EF-4AA6-A7B7-...
> >> > > Hi
> >> > >
> >> > > I use orange as my IPS and have an e-mail address which I
> >> > > can access ok from webmail. I have set up my account in Windows mail and I
> >> > > can send e-mail ok but I cannot recieve mail. I get the error message below.
> >> > > I hope you can help. I don't want to change ISP or e-mail address if I can
> >> > > help it as I would like to be able to access my e-mail via mobile phone or
> >> > > blackberry.
> >> > >
> >> > > can you help please ?????
> >> > >
> >> > >
> >> > >
> >> > > The connection to the server has failed. Account: 'pop.orangehome.co.uk',
> >> > > Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 225, Secure(SSL): No,
> >> > > Socket Error: 10060, Error Number: 0x800CCC0E
> >> > > --
> >> > > mm
> >> >
>
>

Upgrade to Windows Live Mail:

http://download.live.com/wlmail

--
Gary VanderMolen, MS-MVP (Mail)


"MMcA" <> wrote in message news:12E39E75-0C94-46EB-A06A-...
> Peter
> I have managed to uninstall Norton 360 V3 following the instruction you
> send. Unfortunately this version does not allow me to do a custom
> installation. I have tried to use Windows mail without reinstalling the
> software but it still doesn't work. Do you have any other advice.
> thanks
> --
> mm
>
>
> "Peter Foldes" wrote:
>
>> To disable the scanning of emails by Norton , you will need to uninstall it and then
>> re-install it without the email integration(scanning) option. That is the only way
>> to disable Norton so the disable will work.(Norton is known to be bad for disabling
>> only with its given option)
>>
>> Use the below tool from Symantec to uninstall Norton
>> http://service1.symantec.com/SUPPORT...05033108162039
>>
>> Also read the following about the scanning of emails
>> http://thundercloud.net/infoave/tuto...ning/index.htm
>>
>>
>>
>> --
>> Peter
>>
>> Please Reply to Newsgroup for the benefit of others
>> Requests for assistance by email can not and will not be acknowledged.
>>
>> "MMcA" <> wrote in message
>> news:A39558B0-B8EF-4B96-9114-...
>> > Hi
>> > I have now disabled e-mail scanning in Norton but I still cannot recieve any
>> > mails. I can send them and I don't get any error messages. Any more ideas
>> > --
>> > mm
>> >
>> >
>> > "MMcA" wrote:
>> >
>> >> Hi
>> >> I don't get the error message now but I still don't get mail. I will try
>> >> altering my Norton settings. Please let me know if you can think of anything
>> >> else I should try
>> >> --
>> >> mm
>> >>
>> >>
>> >> "Gary VanderMolen" wrote:
>> >>
>> >> > Wrong port number. Change port 225 to port 110.
>> >> > You can change the port number here: Tools, Accounts, select that account,
>> >> > Properties, Advanced.
>> >> >
>> >> > --
>> >> > Gary VanderMolen, MS-MVP (Mail)
>> >> >
>> >> >
>> >> > "MMcA" <> wrote in message
>> >> > news:FDDF0E07-27EF-4AA6-A7B7-...
>> >> > > Hi
>> >> > >
>> >> > > I use orange as my IPS and have an e-mail address which I
>> >> > > can access ok from webmail. I have set up my account in Windows mail and I
>> >> > > can send e-mail ok but I cannot recieve mail. I get the error message below.
>> >> > > I hope you can help. I don't want to change ISP or e-mail address if I can
>> >> > > help it as I would like to be able to access my e-mail via mobile phone or
>> >> > > blackberry.
>> >> > >
>> >> > > can you help please ?????
>> >> > >
>> >> > >
>> >> > >
>> >> > > The connection to the server has failed. Account: 'pop.orangehome.co.uk',
>> >> > > Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 225, Secure(SSL): No,
>> >> > > Socket Error: 10060, Error Number: 0x800CCC0E
>> >> > > --
>> >> > > mm
>> >> >
>>
>>

Hi
i think I will try this. It looks great. Thanks for THE HELP. wILL LET
YOU KNOW HOW i GET ON


--
mm


"Gary VanderMolen" wrote:

> Upgrade to Windows Live Mail:
>
> http://download.live.com/wlmail
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "MMcA" <> wrote in message news:12E39E75-0C94-46EB-A06A-...
> > Peter
> > I have managed to uninstall Norton 360 V3 following the instruction you
> > send. Unfortunately this version does not allow me to do a custom
> > installation. I have tried to use Windows mail without reinstalling the
> > software but it still doesn't work. Do you have any other advice.
> > thanks
> > --
> > mm
> >
> >
> > "Peter Foldes" wrote:
> >
> >> To disable the scanning of emails by Norton , you will need to uninstall it and then
> >> re-install it without the email integration(scanning) option. That is the only way
> >> to disable Norton so the disable will work.(Norton is known to be bad for disabling
> >> only with its given option)
> >>
> >> Use the below tool from Symantec to uninstall Norton
> >> http://service1.symantec.com/SUPPORT...05033108162039
> >>
> >> Also read the following about the scanning of emails
> >> http://thundercloud.net/infoave/tuto...ning/index.htm
> >>
> >>
> >>
> >> --
> >> Peter
> >>
> >> Please Reply to Newsgroup for the benefit of others
> >> Requests for assistance by email can not and will not be acknowledged.
> >>
> >> "MMcA" <> wrote in message
> >> news:A39558B0-B8EF-4B96-9114-...
> >> > Hi
> >> > I have now disabled e-mail scanning in Norton but I still cannot recieve any
> >> > mails. I can send them and I don't get any error messages. Any more ideas
> >> > --
> >> > mm
> >> >
> >> >
> >> > "MMcA" wrote:
> >> >
> >> >> Hi
> >> >> I don't get the error message now but I still don't get mail. I will try
> >> >> altering my Norton settings. Please let me know if you can think of anything
> >> >> else I should try
> >> >> --
> >> >> mm
> >> >>
> >> >>
> >> >> "Gary VanderMolen" wrote:
> >> >>
> >> >> > Wrong port number. Change port 225 to port 110.
> >> >> > You can change the port number here: Tools, Accounts, select that account,
> >> >> > Properties, Advanced.
> >> >> >
> >> >> > --
> >> >> > Gary VanderMolen, MS-MVP (Mail)
> >> >> >
> >> >> >
> >> >> > "MMcA" <> wrote in message
> >> >> > news:FDDF0E07-27EF-4AA6-A7B7-...
> >> >> > > Hi
> >> >> > >
> >> >> > > I use orange as my IPS and have an e-mail address which I
> >> >> > > can access ok from webmail. I have set up my account in Windows mail and I
> >> >> > > can send e-mail ok but I cannot recieve mail. I get the error message below.
> >> >> > > I hope you can help. I don't want to change ISP or e-mail address if I can
> >> >> > > help it as I would like to be able to access my e-mail via mobile phone or
> >> >> > > blackberry.
> >> >> > >
> >> >> > > can you help please ?????
> >> >> > >
> >> >> > >
> >> >> > >
> >> >> > > The connection to the server has failed. Account: 'pop.orangehome.co.uk',
> >> >> > > Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 225, Secure(SSL): No,
> >> >> > > Socket Error: 10060, Error Number: 0x800CCC0E
> >> >> > > --
> >> >> > > mm
> >> >> >
> >>
> >>
>

OK, good luck.

--
Gary VanderMolen, MS-MVP (Mail)


"MMcA" <> wrote in message news:C85BE1A8-22E1-4B0F-B8A3-...
> Hi
> i think I will try this. It looks great. Thanks for THE HELP. wILL LET
> YOU KNOW HOW i GET ON
>
>
> --
> mm
>
>
> "Gary VanderMolen" wrote:
>
>> Upgrade to Windows Live Mail:
>>
>> http://download.live.com/wlmail
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "MMcA" <> wrote in message news:12E39E75-0C94-46EB-A06A-...
>> > Peter
>> > I have managed to uninstall Norton 360 V3 following the instruction you
>> > send. Unfortunately this version does not allow me to do a custom
>> > installation. I have tried to use Windows mail without reinstalling the
>> > software but it still doesn't work. Do you have any other advice.
>> > thanks
>> > --
>> > mm
>> >
>> >
>> > "Peter Foldes" wrote:
>> >
>> >> To disable the scanning of emails by Norton , you will need to uninstall it and then
>> >> re-install it without the email integration(scanning) option. That is the only way
>> >> to disable Norton so the disable will work.(Norton is known to be bad for disabling
>> >> only with its given option)
>> >>
>> >> Use the below tool from Symantec to uninstall Norton
>> >> http://service1.symantec.com/SUPPORT...05033108162039
>> >>
>> >> Also read the following about the scanning of emails
>> >> http://thundercloud.net/infoave/tuto...ning/index.htm
>> >>
>> >>
>> >>
>> >> --
>> >> Peter
>> >>
>> >> Please Reply to Newsgroup for the benefit of others
>> >> Requests for assistance by email can not and will not be acknowledged.
>> >>
>> >> "MMcA" <> wrote in message
>> >> news:A39558B0-B8EF-4B96-9114-...
>> >> > Hi
>> >> > I have now disabled e-mail scanning in Norton but I still cannot recieve any
>> >> > mails. I can send them and I don't get any error messages. Any more ideas
>> >> > --
>> >> > mm
>> >> >
>> >> >
>> >> > "MMcA" wrote:
>> >> >
>> >> >> Hi
>> >> >> I don't get the error message now but I still don't get mail. I will try
>> >> >> altering my Norton settings. Please let me know if you can think of anything
>> >> >> else I should try
>> >> >> --
>> >> >> mm
>> >> >>
>> >> >>
>> >> >> "Gary VanderMolen" wrote:
>> >> >>
>> >> >> > Wrong port number. Change port 225 to port 110.
>> >> >> > You can change the port number here: Tools, Accounts, select that account,
>> >> >> > Properties, Advanced.
>> >> >> >
>> >> >> > --
>> >> >> > Gary VanderMolen, MS-MVP (Mail)
>> >> >> >
>> >> >> >
>> >> >> > "MMcA" <> wrote in message
>> >> >> > news:FDDF0E07-27EF-4AA6-A7B7-...
>> >> >> > > Hi
>> >> >> > >
>> >> >> > > I use orange as my IPS and have an e-mail address which I
>> >> >> > > can access ok from webmail. I have set up my account in Windows mail and I
>> >> >> > > can send e-mail ok but I cannot recieve mail. I get the error message below.
>> >> >> > > I hope you can help. I don't want to change ISP or e-mail address if I can
>> >> >> > > help it as I would like to be able to access my e-mail via mobile phone or
>> >> >> > > blackberry.
>> >> >> > >
>> >> >> > > can you help please ?????
>> >> >> > >
>> >> >> > >
>> >> >> > >
>> >> >> > > The connection to the server has failed. Account: 'pop.orangehome.co.uk',
>> >> >> > > Server: 'pop.orangehome.co.uk', Protocol: POP3, Port: 225, Secure(SSL): No,
>> >> >> > > Socket Error: 10060, Error Number: 0x800CCC0E
>> >> >> > > --
>> >> >> > > mm
>> >> >> >
>> >>
>> >>
>>