Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Vista Mail > I cannot send email

Reply
Thread Tools Display Modes

I cannot send email

 
 
Michael An
Guest
Posts: n/a

 
      07-31-2010
Hi,

I am a pretty savvy email user (used to be Exchange Server admin). I've been
using Windows mail since end of May without any problems. I switched my ISP
in the begining of July and NO problem either. However, since last week. I
cannot send email out. Every time, Windows Mail asks my username and
passowrd to login my "incoming server" instead of outgoing server. The
version of my Windows Mail is vista.rtm.61101-2205. Please help!

Thanks!

Michael An

 
Reply With Quote
 
 
 
 
Gary VanderMolen
Guest
Posts: n/a

 
      08-01-2010
When you get that repeated prompt for username and password, click Cancel,
which should then produce an error message. Right-click on your error message,
copy, then paste it into a reply here. We can't do much troubleshooting without
the complete error message.

First, test your password by logging in to your provider's webmail.
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing in Windows Mail is
account corruption. One thing you should try as a possible quick fix is
to delete that corrupted mail account, restart Windows Mail, then
recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

For more on why email scanning in your antivirus is bad, see
:http://thundercloud.net/infoave/tuto...ning/index.htm

Gary VanderMolen, Microsoft MVP (Mail)


"Michael An" wrote in message news:...

Hi,

I am a pretty savvy email user (used to be Exchange Server admin). I've been
using Windows mail since end of May without any problems. I switched my ISP
in the begining of July and NO problem either. However, since last week. I
cannot send email out. Every time, Windows Mail asks my username and
passowrd to login my "incoming server" instead of outgoing server. The
version of my Windows Mail is vista.rtm.61101-2205. Please help!

Thanks!

Michael An


 
Reply With Quote
 
 
 
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
can't send page by email or send link by email from IE8. windows mail default client Joe Schmoe Windows Vista Mail 8 09-04-2009 05:28 PM
Re: can't send page by email or send link by email from IE8. windows mail default client PA Bear [MS MVP] Internet Explorer 2 08-21-2009 06:14 AM
can recieve email, but cannot send email keithstrickland Windows Vista Mail 12 07-01-2008 06:35 PM
Send page by email,send link by email doesn't work Bob Jones Internet Explorer 5 06-20-2008 12:50 PM
Cannot receive email but can send email Irene Carioca Windows Vista Mail 3 06-17-2007 11:52 PM