Windows Vista Tips

Windows Vista Tips > Newsgroups > Windows Vista Mail > Cannot send or receive emails

Reply
Thread Tools Display Modes

Cannot send or receive emails

 
 
Rincelex
Guest
Posts: n/a

 
      10-30-2009
When I open up my windows mail it prompts me for a password to logon to my
ISP but I have tried every password and cannot seem to logon, all I get is
these error messages. I have been using this for nearly two years and no
problems, but suddenly this has happened. Can anyone help?

Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol:
POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91


Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol:
POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error Number: 0x800CCC92
 
Reply With Quote
 
 
 
 
Gary VanderMolen
Guest
Posts: n/a

 
      10-30-2009
I don't understand your comment "I have tried every password."
There should be only one password that is correct, so no need to try others.
Like the second error message says, go to http://mail.yahoo.com and
login with your btinternet email address and password.
If that works, it proves you have the correct username and password.

However, if that same password still does not work in Windows Mail, a
likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"Rincelex" <> wrote in message news:E0A3675E-4EA5-45CA-8AFD-...
> When I open up my windows mail it prompts me for a password to logon to my
> ISP but I have tried every password and cannot seem to logon, all I get is
> these error messages. I have been using this for nearly two years and no
> problems, but suddenly this has happened. Can anyone help?
>
> Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol:
> POP3, Server Response: '-ERR popgate argument(s) missing.', Port: 110,
> Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC91
>
>
> Account: 'mail.btinternet.com', Server: 'mail.btinternet.com', Protocol:
> POP3, Server Response: '-ERR [AUTH] Error logging in. Please visit
> http://mail.yahoo.com', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
> Error Number: 0x800CCC92

 
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Can't send select emails Mothergoose Windows Vista Mail 1 10-27-2009 06:30 PM
Can't send or receive emails Christine Beeston Windows Vista Mail 2 10-26-2009 11:34 PM
Re: Cannot send or receive emails Windows Vista Mail 1 10-24-2009 09:09 PM
Re: Cannot send or receive emails slk759 Windows Vista Mail 0 10-21-2009 10:34 PM
Re: OLK 2003 Schedule Send and Receive quits after ActiveSync install Raj Pillai ActiveSync 0 07-15-2004 08:05 AM



1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59