Cannot update/install Windows Installer 3.1 Redistributable (v2).

I use Windows Automatic Update to install my updates. Just recently, it shows
to update to Windows Installer 3.1 Redistributable (v2). I have it update but
it says that it could not be installed. I tried going to Microsoft's website
to download it myself, and do both "Run" and "Save" but I still get an error
that states it could not be installed. Then it proceeds to uninstall that
package and reboot my computer.

I've searched on MS's website and other sites on the internet, no such luck.

Anyone else ran into this problem and how can I fix this?

Go to Start > Run > copy and paste the below into the Open: line

%windir%\KB893803v2.log
Click OK or press Enter

Please post the contents of the KB893803v2.log

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


BlueIce wrote:

> I use Windows Automatic Update to install my updates. Just recently, it shows
> to update to Windows Installer 3.1 Redistributable (v2). I have it update but
> it says that it could not be installed. I tried going to Microsoft's website
> to download it myself, and do both "Run" and "Save" but I still get an error
> that states it could not be installed. Then it proceeds to uninstall that
> package and reboot my computer.
>
> I've searched on MS's website and other sites on the internet, no such luck.
>
> Anyone else ran into this problem and how can I fix this?
>

mowgreen, I have the same problem except mine does not uninstall or reboot.
here is the contents of the log:

[KB893803v2.log]
0.563:
================================================== ==============================
0.563: 2005/08/01 12:51:16.515 (local)
0.563:
C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a7 79933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)
0.563: Failed To Enable SE_SHUTDOWN_PRIVILEGE
0.594: Hotfix started with following command line: /norestart /quiet -er
/ParentInfo:ad38ec570de5314da7489afb75ce963f
3.094: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
error 0x2
3.094: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
error 0x2
3.094: DoInstallation: CleanPFR failed: 0x2
3.157: SetProductTypes: InfProductBuildType=BuildType.IP
3.157: SetAltOsLoaderPath: No section uses DirId 65701; done.
3.454: DoInstallation: FetchSourceURL for
c:\windows\softwaredistribution\download\ad9c4c2a7 79933f83b51a49a2c88838d\update\update_wxp.inf failed
3.454: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
3.454: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
3.454: BuildCabinetManifest: update.url absent
3.469: Starting AnalyzeComponents
3.469: AnalyzePhaseZero used 0 ticks
3.469: No c:\windows\INF\updtblk.inf file.
3.469: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
3.469: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
17.719: Third Party Provider = Intel for
PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_D3\3&61A AA01&0&F0
17.969: Third Party Provider = Intel for
PCI\VEN_8086&DEV_2590&SUBSYS_00000000&REV_03\3&61A AA01&0&00
18.172: Third Party Provider = Intel for
PCI\VEN_8086&DEV_2591&SUBSYS_00000000&REV_03\3&61A AA01&0&08
21.672: Third Party Provider = Intel for
PCI\VEN_8086&DEV_2641&SUBSYS_00000000&REV_03\3&61A AA01&0&F8
22.110: Third Party Provider = Intel for
PCI\VEN_8086&DEV_2658&SUBSYS_81B9104D&REV_03\3&61A AA01&0&E8
22.282: Third Party Provider = Intel for
PCI\VEN_8086&DEV_2659&SUBSYS_81B9104D&REV_03\3&61A AA01&0&E9
22.438: Third Party Provider = Intel for
PCI\VEN_8086&DEV_265A&SUBSYS_81B9104D&REV_03\3&61A AA01&0&EA
22.610: Third Party Provider = Intel for
PCI\VEN_8086&DEV_265B&SUBSYS_81B9104D&REV_03\3&61A AA01&0&EB
22.860: Third Party Provider = Intel for
PCI\VEN_8086&DEV_265C&SUBSYS_81B9104D&REV_03\3&61A AA01&0&EF
23.188: Third Party Provider = Intel for
PCI\VEN_8086&DEV_266A&SUBSYS_81B9104D&REV_03\3&61A AA01&0&FB
23.797: Third Party Provider = Intel for
PCI\VEN_8086&DEV_266F&SUBSYS_81B9104D&REV_03\3&61A AA01&0&F9
25.094: Failed to query DriverPath of ROOT\LEGACY_AEGISP\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_DMICALL\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_INTELIDE\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_MDMXSDK\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_NAVENG\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_NAVEX15\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
25.094: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_S24TRANS\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SAVRT\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SAVRTPEL\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SERIAL\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SPBBCDRV\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SYMDNS\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SYMFW\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SYMIDS\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SYMIDSCO\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SYMNDIS\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SYMREDRV\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
25.110: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
29.454: OEM file scan used 25985 ticks
30.235: AnalyzePhaseOne: used 26766 ticks
30.235: AnalyzeComponents: Hotpatch analysis disabled; skipping.
30.235: AnalyzeComponents: Hotpatching is disabled.
30.438: AnalyzePhaseTwo used 203 ticks
30.438: AnalyzePhaseThree used 0 ticks
30.438: AnalyzePhaseFive used 0 ticks
30.438: AnalyzePhaseSix used 0 ticks
30.438: AnalyzeComponents used 26969 ticks
30.438: Downloading 0 files
30.438: bPatchMode = FALSE
30.438: Inventory complete: ReturnStatus=0, 26984 ticks
30.454: Num Ticks for invent : 27000
30.454: Conditional load of section MSI.Reg.Install.Condition succeeded
30.454: Allocation size of drive C: is 4096 bytes, free space = 66122633216
bytes
30.454: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
30.454: Drive C: free 63059MB req: 5MB w/uninstall: NOT CALCULATED.
30.454: CabinetBuild complete
30.454: Num Ticks for Cabinet build : 0
30.454: DynamicStrings section not defined or empty.
30.454: FileInUse:: need to restart already, turn off
30.454: FileInUse:: Add to list - Service Name: msiserver
31.454: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
31.688: Num Ticks for Backup : 1234
41.657: Num Ticks for creating uninst inf : 9969
41.657: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
41.672: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
41.704: System Restore Point set.
41.797: Copied file: C:\WINDOWS\system32\spmsg.dll
42.204: PFE2: Not avoiding Per File Exceptions.
42.250: GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
43.750: Copied file: C:\WINDOWS\system32\msi.dll
43.860: Copied file: C:\WINDOWS\system32\msiexec.exe
44.000: Copied file: C:\WINDOWS\system32\msihnd.dll
44.235: Copied file: C:\WINDOWS\system32\msimsg.dll
44.297: Copied file: C:\WINDOWS\system32\msisip.dll
44.454: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
44.516: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
44.594: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
44.641: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
44.766: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
44.766: DoInstallation: Installing assemblies with source root path:
c:\windows\softwaredistribution\download\ad9c4c2a7 79933f83b51a49a2c88838d\
44.766: Num Ticks for Copying files : 3109
44.813: Num Ticks for Reg update and deleting 0 size files : 47
44.891: ---- Old Information In The Registry ------
44.891: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180)
44.891: Destination:
44.891: Source:C:\WINDOWS\system32\_000115_.tmp.dll (3.0.3790.2180)
44.891: Destination:
44.891: ---- New Information In The Registry ------
44.891: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180)
44.891: Destination:
44.891: Source:C:\WINDOWS\system32\_000115_.tmp.dll (3.0.3790.2180)
44.891: Destination:
51.954: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
empty; nothing to do.
51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
no-delay replaced; reboot is required.
51.954: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
required.
51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
no-delay replaced; reboot is required.
51.954: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
required.
51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
no-delay replaced; reboot is required.
51.954: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
required.
51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
no-delay replaced; reboot is required.
51.954: IsRebootRequiredForFileQueue:
c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is
required.
51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
no-delay replaced; reboot is required.
51.954: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll
was no-delay replaced; reboot is required.
51.954: DoInstallation: A reboot is required to complete the installation of
one or more files.
51.954: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with
error 0x2
51.954: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with
error 0x2
51.954: UpdateSpUpdSvcInf: Source
[ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
52.141: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0


"MowGreen [MVP]" wrote:

> Go to Start > Run > copy and paste the below into the Open: line
>
> %windir%\KB893803v2.log
> Click OK or press Enter
>
> Please post the contents of the KB893803v2.log
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> BlueIce wrote:
>
> > I use Windows Automatic Update to install my updates. Just recently, it shows
> > to update to Windows Installer 3.1 Redistributable (v2). I have it update but
> > it says that it could not be installed. I tried going to Microsoft's website
> > to download it myself, and do both "Run" and "Save" but I still get an error
> > that states it could not be installed. Then it proceeds to uninstall that
> > package and reboot my computer.
> >
> > I've searched on MS's website and other sites on the internet, no such luck.
> >
> > Anyone else ran into this problem and how can I fix this?
> >
>

Are you stating the no updates have been installed in over 2 years ?
The KB893803v2.log shows that the Windows Installer installed on 8/1/2005
Did you reboot the system afterwards or is there a message that Windows
Installer could not be installed that prevented a reboot ?

Please go to Start > Run > type in

eventvwr.msc

Click OK or press Enter
In the left frame, click on Application
In the right frame, click on Source
This will group the entries according to the Source
Scroll down to MsiInstaller
Now look under Type and see if there is an Error listed for
08/01/2005 for MsiInstaller
If there is, double click on it
Under the up and down arrows there is a file icon
Click on that to copy the information
Now right click into your Reply and choose Paste
This will paste the information from the Application event log into your
Reply

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



chiefsfan wrote:

> mowgreen, I have the same problem except mine does not uninstall or reboot.
> here is the contents of the log:
>
> [KB893803v2.log]
> 0.563:
> ================================================== ==============================
> 0.563: 2005/08/01 12:51:16.515 (local)
> 0.563:
> C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a7 79933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)
> 0.563: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> 0.594: Hotfix started with following command line: /norestart /quiet -er
> /ParentInfo:ad38ec570de5314da7489afb75ce963f
> 3.094: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
> error 0x2
> 3.094: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
> error 0x2
> 3.094: DoInstallation: CleanPFR failed: 0x2
> 3.157: SetProductTypes: InfProductBuildType=BuildType.IP
> 3.157: SetAltOsLoaderPath: No section uses DirId 65701; done.
> 3.454: DoInstallation: FetchSourceURL for
> c:\windows\softwaredistribution\download\ad9c4c2a7 79933f83b51a49a2c88838d\update\update_wxp.inf failed
> 3.454: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> 3.454: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 3.454: BuildCabinetManifest: update.url absent
> 3.469: Starting AnalyzeComponents
> 3.469: AnalyzePhaseZero used 0 ticks
> 3.469: No c:\windows\INF\updtblk.inf file.
> 3.469: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 3.469: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> 17.719: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_D3\3&61A AA01&0&F0
> 17.969: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_2590&SUBSYS_00000000&REV_03\3&61A AA01&0&00
> 18.172: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_2591&SUBSYS_00000000&REV_03\3&61A AA01&0&08
> 21.672: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_2641&SUBSYS_00000000&REV_03\3&61A AA01&0&F8
> 22.110: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_2658&SUBSYS_81B9104D&REV_03\3&61A AA01&0&E8
> 22.282: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_2659&SUBSYS_81B9104D&REV_03\3&61A AA01&0&E9
> 22.438: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_265A&SUBSYS_81B9104D&REV_03\3&61A AA01&0&EA
> 22.610: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_265B&SUBSYS_81B9104D&REV_03\3&61A AA01&0&EB
> 22.860: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_265C&SUBSYS_81B9104D&REV_03\3&61A AA01&0&EF
> 23.188: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_266A&SUBSYS_81B9104D&REV_03\3&61A AA01&0&FB
> 23.797: Third Party Provider = Intel for
> PCI\VEN_8086&DEV_266F&SUBSYS_81B9104D&REV_03\3&61A AA01&0&F9
> 25.094: Failed to query DriverPath of ROOT\LEGACY_AEGISP\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_DMICALL\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_INTELIDE\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_MDMXSDK\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_NAVENG\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_NAVEX15\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
> 25.094: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_S24TRANS\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SAVRT\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SAVRTPEL\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SERIAL\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SPBBCDRV\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMDNS\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMFW\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMIDS\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMIDSCO\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMNDIS\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMREDRV\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
> 25.110: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
> 29.454: OEM file scan used 25985 ticks
> 30.235: AnalyzePhaseOne: used 26766 ticks
> 30.235: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> 30.235: AnalyzeComponents: Hotpatching is disabled.
> 30.438: AnalyzePhaseTwo used 203 ticks
> 30.438: AnalyzePhaseThree used 0 ticks
> 30.438: AnalyzePhaseFive used 0 ticks
> 30.438: AnalyzePhaseSix used 0 ticks
> 30.438: AnalyzeComponents used 26969 ticks
> 30.438: Downloading 0 files
> 30.438: bPatchMode = FALSE
> 30.438: Inventory complete: ReturnStatus=0, 26984 ticks
> 30.454: Num Ticks for invent : 27000
> 30.454: Conditional load of section MSI.Reg.Install.Condition succeeded
> 30.454: Allocation size of drive C: is 4096 bytes, free space = 66122633216
> bytes
> 30.454: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> 30.454: Drive C: free 63059MB req: 5MB w/uninstall: NOT CALCULATED.
> 30.454: CabinetBuild complete
> 30.454: Num Ticks for Cabinet build : 0
> 30.454: DynamicStrings section not defined or empty.
> 30.454: FileInUse:: need to restart already, turn off
> 30.454: FileInUse:: Add to list - Service Name: msiserver
> 31.454: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 31.688: Num Ticks for Backup : 1234
> 41.657: Num Ticks for creating uninst inf : 9969
> 41.657: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
> 41.672: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> 41.704: System Restore Point set.
> 41.797: Copied file: C:\WINDOWS\system32\spmsg.dll
> 42.204: PFE2: Not avoiding Per File Exceptions.
> 42.250: GetCatVersion: Failed to retrieve version information from
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
> 43.750: Copied file: C:\WINDOWS\system32\msi.dll
> 43.860: Copied file: C:\WINDOWS\system32\msiexec.exe
> 44.000: Copied file: C:\WINDOWS\system32\msihnd.dll
> 44.235: Copied file: C:\WINDOWS\system32\msimsg.dll
> 44.297: Copied file: C:\WINDOWS\system32\msisip.dll
> 44.454: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
> 44.516: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
> 44.594: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
> 44.641: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
> 44.766: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
> 44.766: DoInstallation: Installing assemblies with source root path:
> c:\windows\softwaredistribution\download\ad9c4c2a7 79933f83b51a49a2c88838d\
> 44.766: Num Ticks for Copying files : 3109
> 44.813: Num Ticks for Reg update and deleting 0 size files : 47
> 44.891: ---- Old Information In The Registry ------
> 44.891: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180)
> 44.891: Destination:
> 44.891: Source:C:\WINDOWS\system32\_000115_.tmp.dll (3.0.3790.2180)
> 44.891: Destination:
> 44.891: ---- New Information In The Registry ------
> 44.891: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180)
> 44.891: Destination:
> 44.891: Source:C:\WINDOWS\system32\_000115_.tmp.dll (3.0.3790.2180)
> 44.891: Destination:
> 51.954: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> empty; nothing to do.
> 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
> no-delay replaced; reboot is required.
> 51.954: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
> required.
> 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
> no-delay replaced; reboot is required.
> 51.954: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
> required.
> 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
> no-delay replaced; reboot is required.
> 51.954: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
> required.
> 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
> no-delay replaced; reboot is required.
> 51.954: IsRebootRequiredForFileQueue:
> c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is
> required.
> 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
> no-delay replaced; reboot is required.
> 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll
> was no-delay replaced; reboot is required.
> 51.954: DoInstallation: A reboot is required to complete the installation of
> one or more files.
> 51.954: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with
> error 0x2
> 51.954: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with
> error 0x2
> 51.954: UpdateSpUpdSvcInf: Source
> [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
> 52.141: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
>
>
> "MowGreen [MVP]" wrote:
>
>
>>Go to Start > Run > copy and paste the below into the Open: line
>>
>>%windir%\KB893803v2.log
>>Click OK or press Enter
>>
>>Please post the contents of the KB893803v2.log
>>
>>MowGreen [MVP 2003-2008]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>

I am sorry you are going through this problem. I recently started having the
exact same problem as you! It is very frustrating! I have been working on
this for days! I am going to take it to my computer guy. I've tried just
about everything. If you get a solution please let me know?

"BlueIce" wrote:

> I use Windows Automatic Update to install my updates. Just recently, it shows
> to update to Windows Installer 3.1 Redistributable (v2). I have it update but
> it says that it could not be installed. I tried going to Microsoft's website
> to download it myself, and do both "Run" and "Save" but I still get an error
> that states it could not be installed. Then it proceeds to uninstall that
> package and reboot my computer.
>
> I've searched on MS's website and other sites on the internet, no such luck.
>
> Anyone else ran into this problem and how can I fix this?
>

X-Newsreader: Microsoft CDO for Windows 2000

*** Did you not see this ? ***
---------------------------------------------------------------------------------------

Go to Start > Run > copy and paste the below into the Open: line

%windir%\KB893803v2.log
Click OK or press Enter

Please post the contents of the KB893803v2.log

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


Spirit0770 wrote:

> I am sorry you are going through this problem. I recently started having the
> exact same problem as you! It is very frustrating! I have been working on
> this for days! I am going to take it to my computer guy. I've tried just
> about everything. If you get a solution please let me know?
>
> "BlueIce" wrote:
>
>
>>I use Windows Automatic Update to install my updates. Just recently, it shows
>>to update to Windows Installer 3.1 Redistributable (v2). I have it update but
>>it says that it could not be installed. I tried going to Microsoft's website
>>to download it myself, and do both "Run" and "Save" but I still get an error
>>that states it could not be installed. Then it proceeds to uninstall that
>>package and reboot my computer.
>>
>>I've searched on MS's website and other sites on the internet, no such luck.
>>
>>Anyone else ran into this problem and how can I fix this?
>>

I have just tried to post my log, but it says the message is too long... How
else can I show you it?

- Em

"MowGreen [MVP]" wrote:

> X-Newsreader: Microsoft CDO for Windows 2000
>
> *** Did you not see this ? ***
> ---------------------------------------------------------------------------------------
>
> Go to Start > Run > copy and paste the below into the Open: line
>
> %windir%\KB893803v2.log
> Click OK or press Enter
>
> Please post the contents of the KB893803v2.log
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Spirit0770 wrote:
>
> > I am sorry you are going through this problem. I recently started having the
> > exact same problem as you! It is very frustrating! I have been working on
> > this for days! I am going to take it to my computer guy. I've tried just
> > about everything. If you get a solution please let me know?
> >
> > "BlueIce" wrote:
> >
> >
> >>I use Windows Automatic Update to install my updates. Just recently, it shows
> >>to update to Windows Installer 3.1 Redistributable (v2). I have it update but
> >>it says that it could not be installed. I tried going to Microsoft's website
> >>to download it myself, and do both "Run" and "Save" but I still get an error
> >>that states it could not be installed. Then it proceeds to uninstall that
> >>package and reboot my computer.
> >>
> >>I've searched on MS's website and other sites on the internet, no such luck.
> >>
> >>Anyone else ran into this problem and how can I fix this?
> >>
>

I have been trying to uninstall windows update installer and can't even find it in the add and remove programs. It's not working and I cant install it over top. My log reads:
[KB893803v2.log]
0.261: ================================================== ==============================
0.261: 2008/06/19 08:37:56.497 (local)
0.261: c:\b680f7ad7ff071e375149a09f5cd13\UPDATE\update.ex e (version 6.1.22.4)
0.301: Hotfix started with following command line:
0.471: CheckSystem: ServicePack version Mismatch
0.471: DoInstallation: CheckSystem Failed: 0xf06b
0.591: Setup has detected that the Service Pack version of this system
is newer than the update you are applying.

There is no need to install this update.
9.815: Message displayed to the user: Setup has detected that the Service Pack version of this system
is newer than the update you are applying.

There is no need to install this update.
9.815: User Input: OK
9.815: Update.exe extended error code = 0xf06b
9.815: Update.exe return code was masked to 0x643 for MSI custom action compliance.
0.100: ================================================== ==============================
0.100: 2008/06/19 08:46:00.242 (local)
0.100: c:\53201904ed48f1dfd3fe2006\UPDATE\update.exe (version 6.1.22.4)
0.110: Hotfix started with following command line:
0.301: CheckSystem: ServicePack version Mismatch
0.301: DoInstallation: CheckSystem Failed: 0xf06b
0.321: Setup has detected that the Service Pack version of this system
is newer than the update you are applying.

There is no need to install this update.
5.028: Message displayed to the user: Setup has detected that the Service Pack version of this system
is newer than the update you are applying.

There is no need to install this update.
5.028: User Input: OK
5.028: Update.exe extended error code = 0xf06b
5.028: Update.exe return code was masked to 0x643 for MSI custom action compliance.

Windows version and why are you trying to uninstall it?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Joe Marion wrote:
> I have been trying to uninstall windows update installer and can't even
> find it in the add and remove programs. It's not working and I cant
> install
> it over top. My log reads: [KB893803v2.log]
> 0.261:
> ================================================== ==============================
> 0.261: 2008/06/19 08:37:56.497 (local)
> 0.261: c:\b680f7ad7ff071e375149a09f5cd13\UPDATE\update.ex e (version
> 6.1.22.4)
> 0.301: Hotfix started with following command line:
> 0.471: CheckSystem: ServicePack version Mismatch
> 0.471: DoInstallation: CheckSystem Failed: 0xf06b
> 0.591: Setup has detected that the Service Pack version of this system
> is newer than the update you are applying.
>
> There is no need to install this update.
> 9.815: Message displayed to the user: Setup has detected that the Service
> Pack version of this system
> is newer than the update you are applying.
>
> There is no need to install this update.
> 9.815: User Input: OK
> 9.815: Update.exe extended error code = 0xf06b
> 9.815: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
> 0.100:
> ================================================== ==============================
> 0.100: 2008/06/19 08:46:00.242 (local)
> 0.100: c:\53201904ed48f1dfd3fe2006\UPDATE\update.exe (version 6.1.22.4)
> 0.110: Hotfix started with following command line:
> 0.301: CheckSystem: ServicePack version Mismatch
> 0.301: DoInstallation: CheckSystem Failed: 0xf06b
> 0.321: Setup has detected that the Service Pack version of this system
> is newer than the update you are applying.
>
> There is no need to install this update.
> 5.028: Message displayed to the user: Setup has detected that the Service
> Pack version of this system
> is newer than the update you are applying.
>
> There is no need to install this update.
> 5.028: User Input: OK
> 5.028: Update.exe extended error code = 0xf06b
> 5.028: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 24/07/2008
Time: 2:31:37 PM
User: NT AUTHORITY\NETWORK SERVICE
Computer: D3WVY191
Description:
Detection of product '{8A9B8148-DDD7-448F-BD6C-358386D32354}', feature
'PaintShopPhotoAlbum', component '{25F669D8-9DC1-44D1-A06B-28E42E930387}'
failed. The resource 'HKEY_CURRENT_USER\Software\Corel\Auto
Update\{8A9B8148-DDD7-448F-BD6C-358386D32354}\Interval' does not exist.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


"MowGreen [MVP]" wrote:

> Are you stating the no updates have been installed in over 2 years ?
> The KB893803v2.log shows that the Windows Installer installed on 8/1/2005
> Did you reboot the system afterwards or is there a message that Windows
> Installer could not be installed that prevented a reboot ?
>
> Please go to Start > Run > type in
>
> eventvwr.msc
>
> Click OK or press Enter
> In the left frame, click on Application
> In the right frame, click on Source
> This will group the entries according to the Source
> Scroll down to MsiInstaller
> Now look under Type and see if there is an Error listed for
> 08/01/2005 for MsiInstaller
> If there is, double click on it
> Under the up and down arrows there is a file icon
> Click on that to copy the information
> Now right click into your Reply and choose Paste
> This will paste the information from the Application event log into your
> Reply
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> chiefsfan wrote:
>
> > mowgreen, I have the same problem except mine does not uninstall or reboot.
> > here is the contents of the log:
> >
> > [KB893803v2.log]
> > 0.563:
> > ================================================== ==============================
> > 0.563: 2005/08/01 12:51:16.515 (local)
> > 0.563:
> > C:\WINDOWS\SoftwareDistribution\Download\ad9c4c2a7 79933f83b51a49a2c88838d\update\update.exe (version 6.1.22.4)
> > 0.563: Failed To Enable SE_SHUTDOWN_PRIVILEGE
> > 0.594: Hotfix started with following command line: /norestart /quiet -er
> > /ParentInfo:ad38ec570de5314da7489afb75ce963f
> > 3.094: In Function TestVolatileFlag, line 11660, RegOpenKeyEx failed with
> > error 0x2
> > 3.094: In Function TestVolatileFlag, line 11692, RegOpenKeyEx failed with
> > error 0x2
> > 3.094: DoInstallation: CleanPFR failed: 0x2
> > 3.157: SetProductTypes: InfProductBuildType=BuildType.IP
> > 3.157: SetAltOsLoaderPath: No section uses DirId 65701; done.
> > 3.454: DoInstallation: FetchSourceURL for
> > c:\windows\softwaredistribution\download\ad9c4c2a7 79933f83b51a49a2c88838d\update\update_wxp.inf failed
> > 3.454: CreateUninstall = 1,Directory = C:\WINDOWS\$MSI31Uninstall_KB893803v2$
> > 3.454: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> > 0xe0000102
> > 3.454: BuildCabinetManifest: update.url absent
> > 3.469: Starting AnalyzeComponents
> > 3.469: AnalyzePhaseZero used 0 ticks
> > 3.469: No c:\windows\INF\updtblk.inf file.
> > 3.469: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 3.469: SetupFindFirstLine in LoadExclusionList Failed with error: 0xe0000102
> > 17.719: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_D3\3&61A AA01&0&F0
> > 17.969: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2590&SUBSYS_00000000&REV_03\3&61A AA01&0&00
> > 18.172: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2591&SUBSYS_00000000&REV_03\3&61A AA01&0&08
> > 21.672: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2641&SUBSYS_00000000&REV_03\3&61A AA01&0&F8
> > 22.110: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2658&SUBSYS_81B9104D&REV_03\3&61A AA01&0&E8
> > 22.282: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_2659&SUBSYS_81B9104D&REV_03\3&61A AA01&0&E9
> > 22.438: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_265A&SUBSYS_81B9104D&REV_03\3&61A AA01&0&EA
> > 22.610: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_265B&SUBSYS_81B9104D&REV_03\3&61A AA01&0&EB
> > 22.860: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_265C&SUBSYS_81B9104D&REV_03\3&61A AA01&0&EF
> > 23.188: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_266A&SUBSYS_81B9104D&REV_03\3&61A AA01&0&FB
> > 23.797: Third Party Provider = Intel for
> > PCI\VEN_8086&DEV_266F&SUBSYS_81B9104D&REV_03\3&61A AA01&0&F9
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_AEGISP\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_AFD\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_ARP1394\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_BEEP\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_DMBOOT\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_DMICALL\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_DMLOAD\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_FIPS\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_GPC\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_HTTP\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_INTELIDE\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_IPNAT\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_IPSEC\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_KSECDD\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_MDMXSDK\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_MNMDD\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_MOUNTMGR\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_NAVENG\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_NAVEX15\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_NDIS\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_NDISTAPI\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_NDISUIO\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_NDPROXY\0000 0x2
> > 25.094: Failed to query DriverPath of ROOT\LEGACY_NETBT\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_NULL\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_PARTMGR\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_PARVDM\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_RASACD\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_RDPCDD\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_S24TRANS\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SAVRT\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SAVRTPEL\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SERIAL\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SPBBCDRV\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMDNS\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMEVENT\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMFW\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMIDS\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMIDSCO\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMNDIS\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMREDRV\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_SYMTDI\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_TCPIP\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_VGASAVE\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_VOLSNAP\0000 0x2
> > 25.110: Failed to query DriverPath of ROOT\LEGACY_WANARP\0000 0x2
> > 29.454: OEM file scan used 25985 ticks
> > 30.235: AnalyzePhaseOne: used 26766 ticks
> > 30.235: AnalyzeComponents: Hotpatch analysis disabled; skipping.
> > 30.235: AnalyzeComponents: Hotpatching is disabled.
> > 30.438: AnalyzePhaseTwo used 203 ticks
> > 30.438: AnalyzePhaseThree used 0 ticks
> > 30.438: AnalyzePhaseFive used 0 ticks
> > 30.438: AnalyzePhaseSix used 0 ticks
> > 30.438: AnalyzeComponents used 26969 ticks
> > 30.438: Downloading 0 files
> > 30.438: bPatchMode = FALSE
> > 30.438: Inventory complete: ReturnStatus=0, 26984 ticks
> > 30.454: Num Ticks for invent : 27000
> > 30.454: Conditional load of section MSI.Reg.Install.Condition succeeded
> > 30.454: Allocation size of drive C: is 4096 bytes, free space = 66122633216
> > bytes
> > 30.454: AnalyzeDiskUsage: Skipping EstimateDiskUsageForUninstall.
> > 30.454: Drive C: free 63059MB req: 5MB w/uninstall: NOT CALCULATED.
> > 30.454: CabinetBuild complete
> > 30.454: Num Ticks for Cabinet build : 0
> > 30.454: DynamicStrings section not defined or empty.
> > 30.454: FileInUse:: need to restart already, turn off
> > 30.454: FileInUse:: Add to list - Service Name: msiserver
> > 31.454: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> > 0xe0000102
> > 31.688: Num Ticks for Backup : 1234
> > 41.657: Num Ticks for creating uninst inf : 9969
> > 41.657: Registering Uninstall Program for -> KB893803v2, KB893803v2 , 0x0
> > 41.672: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed:
> > 0xe0000102
> > 41.704: System Restore Point set.
> > 41.797: Copied file: C:\WINDOWS\system32\spmsg.dll
> > 42.204: PFE2: Not avoiding Per File Exceptions.
> > 42.250: GetCatVersion: Failed to retrieve version information from
> > C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB893803v2_wxp.cat with error 0x57
> > 43.750: Copied file: C:\WINDOWS\system32\msi.dll
> > 43.860: Copied file: C:\WINDOWS\system32\msiexec.exe
> > 44.000: Copied file: C:\WINDOWS\system32\msihnd.dll
> > 44.235: Copied file: C:\WINDOWS\system32\msimsg.dll
> > 44.297: Copied file: C:\WINDOWS\system32\msisip.dll
> > 44.454: Copied file: C:\WINDOWS\system32\DllCache\msi.dll
> > 44.516: Copied file: C:\WINDOWS\system32\DllCache\msiexec.exe
> > 44.594: Copied file: C:\WINDOWS\system32\DllCache\msihnd.dll
> > 44.641: Copied file: C:\WINDOWS\system32\DllCache\msimsg.dll
> > 44.766: Copied file: C:\WINDOWS\system32\DllCache\msisip.dll
> > 44.766: DoInstallation: Installing assemblies with source root path:
> > c:\windows\softwaredistribution\download\ad9c4c2a7 79933f83b51a49a2c88838d\
> > 44.766: Num Ticks for Copying files : 3109
> > 44.813: Num Ticks for Reg update and deleting 0 size files : 47
> > 44.891: ---- Old Information In The Registry ------
> > 44.891: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180)
> > 44.891: Destination:
> > 44.891: Source:C:\WINDOWS\system32\_000115_.tmp.dll (3.0.3790.2180)
> > 44.891: Destination:
> > 44.891: ---- New Information In The Registry ------
> > 44.891: Source:C:\WINDOWS\system32\_000111_.tmp.dll (3.0.3790.2180)
> > 44.891: Destination:
> > 44.891: Source:C:\WINDOWS\system32\_000115_.tmp.dll (3.0.3790.2180)
> > 44.891: Destination:
> > 51.954: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is
> > empty; nothing to do.
> > 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msisip.dll was
> > no-delay replaced; reboot is required.
> > 51.954: IsRebootRequiredForFileQueue:
> > c:\windows\system32\dllcache\msisip.dll was no-delay replaced; reboot is
> > required.
> > 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msimsg.dll was
> > no-delay replaced; reboot is required.
> > 51.954: IsRebootRequiredForFileQueue:
> > c:\windows\system32\dllcache\msimsg.dll was no-delay replaced; reboot is
> > required.
> > 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msihnd.dll was
> > no-delay replaced; reboot is required.
> > 51.954: IsRebootRequiredForFileQueue:
> > c:\windows\system32\dllcache\msihnd.dll was no-delay replaced; reboot is
> > required.
> > 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msiexec.exe was
> > no-delay replaced; reboot is required.
> > 51.954: IsRebootRequiredForFileQueue:
> > c:\windows\system32\dllcache\msiexec.exe was no-delay replaced; reboot is
> > required.
> > 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\msi.dll was
> > no-delay replaced; reboot is required.
> > 51.954: IsRebootRequiredForFileQueue: c:\windows\system32\dllcache\msi.dll
> > was no-delay replaced; reboot is required.
> > 51.954: DoInstallation: A reboot is required to complete the installation of
> > one or more files.
> > 51.954: In Function SetVolatileFlag, line 11576, RegOpenKeyEx failed with
> > error 0x2
> > 51.954: In Function SetVolatileFlag, line 11593, RegOpenKeyEx failed with
> > error 0x2
> > 51.954: UpdateSpUpdSvcInf: Source
> > [ProcessesToRunAfterReboot.RebootNotRequired] section is empty; nothing to do.
> > 52.141: RebootNecessary = 1,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
> >
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Go to Start > Run > copy and paste the below into the Open: line
> >>
> >>%windir%\KB893803v2.log
> >>Click OK or press Enter
> >>
> >>Please post the contents of the KB893803v2.log
> >>
> >>MowGreen [MVP 2003-2008]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
>