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Cannot update windows p or office 2007

 
 
Rev. Michael L. Burns
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Posts: n/a

 
      01-13-2008
Please forgive the double post. I posted this question originally in the
Windows Update Catalog section before I found this discussion group which
appears to be where I should have placed it.

I am getting the following error whenever I try to access Windows update and
Office update on both my desktop and notebook computers. It appears that it
thinks my systems are Macs instead of XP Media Center. The message below
appears on the Windows update page:

Thank you for your interest in obtaining updates from our site.

This website is designed to work with Microsoft Windows operating systems
only.

To find updates for Microsoft products that are designed for Macintosh
operating systems, please visit http://www.microsoft.com/mac/.

Any ideas what's going on here? I have run all anti-virus and anti-spamware
programs and registry scan and can find no errors.

Michael


 
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TaurArian
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Posts: n/a

 
      01-13-2008
I saw it in the WUC NG and responded - here it is again -

Windows Update page says "Thank you for your interest in obtaining updates from our site."
http://www.winhelponline.com/articles/35/1/
Thank you for your interest in obtaining updates from our site.
This website is designed to work with Microsoft Windows operating systems only. To find
updates for Microsoft products that are designed for Macintosh operating systems, please
visit http://www.microsoft.com/mac/.

"Thank You for Your Interest in Windows Update" Message When You Connect to the Windows
Update Web Site
http://support.microsoft.com/kb/817144
Win98, Win98SE, WinME, WinXP, Win2000, WinNT 4.0 & Win Server 2003


--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Rev. Michael L. Burns" <> wrote in message
news:FC88934A-29FA-4391-B857-...
| Please forgive the double post. I posted this question originally in the
| Windows Update Catalog section before I found this discussion group which
| appears to be where I should have placed it.
|
| I am getting the following error whenever I try to access Windows update and
| Office update on both my desktop and notebook computers. It appears that it
| thinks my systems are Macs instead of XP Media Center. The message below
| appears on the Windows update page:
|
| Thank you for your interest in obtaining updates from our site.
|
| This website is designed to work with Microsoft Windows operating systems
| only.
|
| To find updates for Microsoft products that are designed for Macintosh
| operating systems, please visit http://www.microsoft.com/mac/.
|
| Any ideas what's going on here? I have run all anti-virus and anti-spamware
| programs and registry scan and can find no errors.
|
| Michael
|
|


 
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Rev. Michael L. Burns
Guest
Posts: n/a

 
      01-13-2008
I went to the following website ( http://winware.org/de/browsertest.php )to
run a test of my system to see what the User Agent was reporting.

The User Agent reports the following which seems to me to be indicating what
it should:

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0 (compatible;
MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media
Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR
3.0.04506.648; .NET CLR 3.5.21022; OfficeLiveConnector.1.0)

Michael


"Rev. Michael L. Burns" wrote:

> Please forgive the double post. I posted this question originally in the
> Windows Update Catalog section before I found this discussion group which
> appears to be where I should have placed it.
>
> I am getting the following error whenever I try to access Windows update and
> Office update on both my desktop and notebook computers. It appears that it
> thinks my systems are Macs instead of XP Media Center. The message below
> appears on the Windows update page:
>
> Thank you for your interest in obtaining updates from our site.
>
> This website is designed to work with Microsoft Windows operating systems
> only.
>
> To find updates for Microsoft products that are designed for Macintosh
> operating systems, please visit http://www.microsoft.com/mac/.
>
> Any ideas what's going on here? I have run all anti-virus and anti-spamware
> programs and registry scan and can find no errors.
>
> Michael
>
>

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      01-13-2008
See http://www.winhelponline.com/articles/35/1/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Rev. Michael L. Burns wrote:
> I went to the following website (
> http://winware.org/de/browsertest.php )to
> run a test of my system to see what the User Agent was reporting.
>
> The User Agent reports the following which seems to me to be indicating
> what
> it should:
>
> Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0
> (compatible;
> MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.0.3705; .NET CLR 1.1.4322;
> Media
> Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR
> 3.0.04506.648; .NET CLR 3.5.21022; OfficeLiveConnector.1.0)
>
> Michael
>
>
> "Rev. Michael L. Burns" wrote:
>
>> Please forgive the double post. I posted this question originally in the
>> Windows Update Catalog section before I found this discussion group which
>> appears to be where I should have placed it.
>>
>> I am getting the following error whenever I try to access Windows update
>> and Office update on both my desktop and notebook computers. It appears
>> that it thinks my systems are Macs instead of XP Media Center. The
>> message
>> below appears on the Windows update page:
>>
>> Thank you for your interest in obtaining updates from our site.
>>
>> This website is designed to work with Microsoft Windows operating systems
>> only.
>>
>> To find updates for Microsoft products that are designed for Macintosh
>> operating systems, please visit http://www.microsoft.com/mac/.
>>
>> Any ideas what's going on here? I have run all anti-virus and
>> anti-spamware
>> programs and registry scan and can find no errors.
>>
>> Michael


 
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Robert Aldwinckle
Guest
Posts: n/a

 
      01-13-2008
"TaurArian" <> wrote in message
news:...
>I saw it in the WUC NG and responded - here it is again -


news:microsoft.public.microsoft_update_catalog


Thanks for the tip! When did that happen?


---


 
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TaurArian
Guest
Posts: n/a

 
      01-14-2008
Hi Robert, it was not long after WUC came out of beta. It just appeared one day. I can't
exactly remember when.
K

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Robert Aldwinckle" <> wrote in message
news:%23iXs9$...
| "TaurArian" <> wrote in message
| news:...
| >I saw it in the WUC NG and responded - here it is again -
|
| news:microsoft.public.microsoft_update_catalog
|
|
| Thanks for the tip! When did that happen?
|
|
| ---
|
|


 
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Rev. Michael L. Burns
Guest
Posts: n/a

 
      01-15-2008
TaurArian,

I went to the help article that you recommended
(http://www.winhelponline.com/articles/35/1/) and followed the directions for
deleting registry entries and all is working now.

Many thanks. I didn't initially do this because all the tests and web sites
I went to seemed to indicate that my systems were reporting the correct
information to the web but apparently they weren't.

Michael


"TaurArian" wrote:

> I saw it in the WUC NG and responded - here it is again -
>
> Windows Update page says "Thank you for your interest in obtaining updates from our site."
> http://www.winhelponline.com/articles/35/1/
> Thank you for your interest in obtaining updates from our site.
> This website is designed to work with Microsoft Windows operating systems only. To find
> updates for Microsoft products that are designed for Macintosh operating systems, please
> visit http://www.microsoft.com/mac/.
>
> "Thank You for Your Interest in Windows Update" Message When You Connect to the Windows
> Update Web Site
> http://support.microsoft.com/kb/817144
> Win98, Win98SE, WinME, WinXP, Win2000, WinNT 4.0 & Win Server 2003
>
>
> --
> ====================================
> TaurArian [MVP] 2005-2008 - Australia
> ====================================
> How to ask a question: http://support.microsoft.com/kb/555375
> http://taurarian.mvps.org/index.htm
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "Rev. Michael L. Burns" <> wrote in message
> news:FC88934A-29FA-4391-B857-...
> | Please forgive the double post. I posted this question originally in the
> | Windows Update Catalog section before I found this discussion group which
> | appears to be where I should have placed it.
> |
> | I am getting the following error whenever I try to access Windows update and
> | Office update on both my desktop and notebook computers. It appears that it
> | thinks my systems are Macs instead of XP Media Center. The message below
> | appears on the Windows update page:
> |
> | Thank you for your interest in obtaining updates from our site.
> |
> | This website is designed to work with Microsoft Windows operating systems
> | only.
> |
> | To find updates for Microsoft products that are designed for Macintosh
> | operating systems, please visit http://www.microsoft.com/mac/.
> |
> | Any ideas what's going on here? I have run all anti-virus and anti-spamware
> | programs and registry scan and can find no errors.
> |
> | Michael
> |
> |
>
>
>

 
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Rev. Michael L. Burns
Guest
Posts: n/a

 
      01-15-2008
PA Bear,

Thanks for the link to the help article. Another user, TaurArian, had also
given me that link but I hadn't tried deleting the registry entries because
all the tests, diagnostics, web sites, etc that I went to seemed to indicate
that my systems were reporting the correct information to the web but
apparently they weren't. After deleting the registry entries mentioned in the
article all works ok now.

Not sure what happened. I hadn't installed any software or made any system
changes between the times that Windows Update was working and when it
stopped. Anti-virus and anti-spam applications were working too but I guess
something could have been downloaded onto my system without my consent and
corrupted those entries.

Any any rate, it is working now on both systems. Many thanks to all who
responded.

Michael

Michael

"PA Bear [MS MVP]" wrote:

> See http://www.winhelponline.com/articles/35/1/
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Rev. Michael L. Burns wrote:
> > I went to the following website (
> > http://winware.org/de/browsertest.php )to
> > run a test of my system to see what the User Agent was reporting.
> >
> > The User Agent reports the following which seems to me to be indicating
> > what
> > it should:
> >
> > Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0
> > (compatible;
> > MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.0.3705; .NET CLR 1.1.4322;
> > Media
> > Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR
> > 3.0.04506.648; .NET CLR 3.5.21022; OfficeLiveConnector.1.0)
> >
> > Michael
> >
> >
> > "Rev. Michael L. Burns" wrote:
> >
> >> Please forgive the double post. I posted this question originally in the
> >> Windows Update Catalog section before I found this discussion group which
> >> appears to be where I should have placed it.
> >>
> >> I am getting the following error whenever I try to access Windows update
> >> and Office update on both my desktop and notebook computers. It appears
> >> that it thinks my systems are Macs instead of XP Media Center. The
> >> message
> >> below appears on the Windows update page:
> >>
> >> Thank you for your interest in obtaining updates from our site.
> >>
> >> This website is designed to work with Microsoft Windows operating systems
> >> only.
> >>
> >> To find updates for Microsoft products that are designed for Macintosh
> >> operating systems, please visit http://www.microsoft.com/mac/.
> >>
> >> Any ideas what's going on here? I have run all anti-virus and
> >> anti-spamware
> >> programs and registry scan and can find no errors.
> >>
> >> Michael

>
>

 
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PA Bear [MS MVP]
Guest
Posts: n/a

 
      01-16-2008
Are you running a third-party firewall? If so, which one?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Rev. Michael L. Burns wrote:
> PA Bear,
>
> Thanks for the link to the help article. Another user, TaurArian, had also
> given me that link but I hadn't tried deleting the registry entries
> because
> all the tests, diagnostics, web sites, etc that I went to seemed to
> indicate
> that my systems were reporting the correct information to the web but
> apparently they weren't. After deleting the registry entries mentioned in
> the article all works ok now.
>
> Not sure what happened. I hadn't installed any software or made any system
> changes between the times that Windows Update was working and when it
> stopped. Anti-virus and anti-spam applications were working too but I
> guess
> something could have been downloaded onto my system without my consent and
> corrupted those entries.
>
> Any any rate, it is working now on both systems. Many thanks to all who
> responded.
>
> Michael
>
> Michael
>
> "PA Bear [MS MVP]" wrote:
>
>> See http://www.winhelponline.com/articles/35/1/
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Rev. Michael L. Burns wrote:
>>> I went to the following website (
>>> http://winware.org/de/browsertest.php )to
>>> run a test of my system to see what the User Agent was reporting.
>>>
>>> The User Agent reports the following which seems to me to be indicating
>>> what
>>> it should:
>>>
>>> Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0
>>> (compatible;
>>> MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.0.3705; .NET CLR 1.1.4322;
>>> Media
>>> Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR
>>> 3.0.04506.648; .NET CLR 3.5.21022; OfficeLiveConnector.1.0)
>>>
>>> Michael
>>>
>>>
>>> "Rev. Michael L. Burns" wrote:
>>>
>>>> Please forgive the double post. I posted this question originally in
>>>> the
>>>> Windows Update Catalog section before I found this discussion group
>>>> which
>>>> appears to be where I should have placed it.
>>>>
>>>> I am getting the following error whenever I try to access Windows
>>>> update
>>>> and Office update on both my desktop and notebook computers. It appears
>>>> that it thinks my systems are Macs instead of XP Media Center. The
>>>> message
>>>> below appears on the Windows update page:
>>>>
>>>> Thank you for your interest in obtaining updates from our site.
>>>>
>>>> This website is designed to work with Microsoft Windows operating
>>>> systems
>>>> only.
>>>>
>>>> To find updates for Microsoft products that are designed for Macintosh
>>>> operating systems, please visit http://www.microsoft.com/mac/.
>>>>
>>>> Any ideas what's going on here? I have run all anti-virus and
>>>> anti-spamware
>>>> programs and registry scan and can find no errors.
>>>>
>>>> Michael


 
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Rev. Michael L. Burns
Guest
Posts: n/a

 
      01-17-2008
PA Bear,

I am running Microsoft's Live OneCare 2.0.

Michael

"PA Bear [MS MVP]" wrote:

> Are you running a third-party firewall? If so, which one?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Rev. Michael L. Burns wrote:
> > PA Bear,
> >
> > Thanks for the link to the help article. Another user, TaurArian, had also
> > given me that link but I hadn't tried deleting the registry entries
> > because
> > all the tests, diagnostics, web sites, etc that I went to seemed to
> > indicate
> > that my systems were reporting the correct information to the web but
> > apparently they weren't. After deleting the registry entries mentioned in
> > the article all works ok now.
> >
> > Not sure what happened. I hadn't installed any software or made any system
> > changes between the times that Windows Update was working and when it
> > stopped. Anti-virus and anti-spam applications were working too but I
> > guess
> > something could have been downloaded onto my system without my consent and
> > corrupted those entries.
> >
> > Any any rate, it is working now on both systems. Many thanks to all who
> > responded.
> >
> > Michael
> >
> > Michael
> >
> > "PA Bear [MS MVP]" wrote:
> >
> >> See http://www.winhelponline.com/articles/35/1/
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin http://aumha.net
> >> DTS-L http://dts-l.net/
> >>
> >> Rev. Michael L. Burns wrote:
> >>> I went to the following website (
> >>> http://winware.org/de/browsertest.php )to
> >>> run a test of my system to see what the User Agent was reporting.
> >>>
> >>> The User Agent reports the following which seems to me to be indicating
> >>> what
> >>> it should:
> >>>
> >>> Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0
> >>> (compatible;
> >>> MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.0.3705; .NET CLR 1.1.4322;
> >>> Media
> >>> Center PC 4.0; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR
> >>> 3.0.04506.648; .NET CLR 3.5.21022; OfficeLiveConnector.1.0)
> >>>
> >>> Michael
> >>>
> >>>
> >>> "Rev. Michael L. Burns" wrote:
> >>>
> >>>> Please forgive the double post. I posted this question originally in
> >>>> the
> >>>> Windows Update Catalog section before I found this discussion group
> >>>> which
> >>>> appears to be where I should have placed it.
> >>>>
> >>>> I am getting the following error whenever I try to access Windows
> >>>> update
> >>>> and Office update on both my desktop and notebook computers. It appears
> >>>> that it thinks my systems are Macs instead of XP Media Center. The
> >>>> message
> >>>> below appears on the Windows update page:
> >>>>
> >>>> Thank you for your interest in obtaining updates from our site.
> >>>>
> >>>> This website is designed to work with Microsoft Windows operating
> >>>> systems
> >>>> only.
> >>>>
> >>>> To find updates for Microsoft products that are designed for Macintosh
> >>>> operating systems, please visit http://www.microsoft.com/mac/.
> >>>>
> >>>> Any ideas what's going on here? I have run all anti-virus and
> >>>> anti-spamware
> >>>> programs and registry scan and can find no errors.
> >>>>
> >>>> Michael

>
>

 
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