Cannot Update in Windows Vista

Okay, this is a three-fold problem.

1. Automatic Update keeps downloading and it says installing a security
update for SQL Server 2005 Express every day. Has been ever since 3/9/08.
However, you cannot uninstall the update because it does not show up in the
list of installed updates. Automatic Update will not access any other
updates unless and until this update is installed.

2. Using Windows Update, cannot do any updates, it won't even let you
search for updates, because I get some error stating that I need to be logged
into an admin account. But, my account is the only account on this machine
and it is an admin account, with full access.

3. I can find the updates via Microsoft Download Center, and I can download
them and save them. However, I cannot install them. I get an error message
that says that an internal error occurred.

Been to the MSKB so much my vision is blurring. Must have tried 200 MS
recommended resolution to these problems, even though some of those
recommended resolutions are for WinXP and not Vista. Nothing works.

Okay, now, I have come to the conclusion that somehow, I need to either
rebuild the registry, as the possibility is that the registry is corrupt.
Or, I need to repair the Vista installation, which is possible with a retail
Vista OS Disc. However, I have Vista OEM install that will not allow the
repair option.

The restore to factory option is not acceptable. The reason being that my
business is dependent on this computer. Downloading and reinstalling the
software that I use in my business would cost me probably $10,000 in manpower
hours.

Short form --- is there a method of deleting and rebuilding the registry?
There used to be a way in Win98. Does it still exist?

Long form --- purchase retail copy of Vista to use "repair" option.
However, risk losing manufacturer specific drivers needed for hardware to
function.

Any suggestions.

PS:

I am starting to think of one MS Tech as a personal friend. We have been
corresponding via email several times each day for over a month trying to
find a resolution to this problem.

PS: Don't bother asking Gateway about it. They must be paid too well.
They seem to think that losing $10,000 is no big deal.

If MS can't fix it, don't know how we can help. You state you've been reading
kb articles but nothing so far -

Have you read and tried : http://support.microsoft.com/kb/947366



"liloleme" wrote:

> Okay, this is a three-fold problem.
>
> 1. Automatic Update keeps downloading and it says installing a security
> update for SQL Server 2005 Express every day. Has been ever since 3/9/08.
> However, you cannot uninstall the update because it does not show up in the
> list of installed updates. Automatic Update will not access any other
> updates unless and until this update is installed.
>
> 2. Using Windows Update, cannot do any updates, it won't even let you
> search for updates, because I get some error stating that I need to be logged
> into an admin account. But, my account is the only account on this machine
> and it is an admin account, with full access.
>
> 3. I can find the updates via Microsoft Download Center, and I can download
> them and save them. However, I cannot install them. I get an error message
> that says that an internal error occurred.
>
> Been to the MSKB so much my vision is blurring. Must have tried 200 MS
> recommended resolution to these problems, even though some of those
> recommended resolutions are for WinXP and not Vista. Nothing works.
>
> Okay, now, I have come to the conclusion that somehow, I need to either
> rebuild the registry, as the possibility is that the registry is corrupt.
> Or, I need to repair the Vista installation, which is possible with a retail
> Vista OS Disc. However, I have Vista OEM install that will not allow the
> repair option.
>
> The restore to factory option is not acceptable. The reason being that my
> business is dependent on this computer. Downloading and reinstalling the
> software that I use in my business would cost me probably $10,000 in manpower
> hours.
>
> Short form --- is there a method of deleting and rebuilding the registry?
> There used to be a way in Win98. Does it still exist?
>
> Long form --- purchase retail copy of Vista to use "repair" option.
> However, risk losing manufacturer specific drivers needed for hardware to
> function.
>
> Any suggestions.

Yes, that was one of the ones I tried. But, I think that I resolved my own
dilema. I had Act 2007 Contact Manager installed, but I never used it. Act
is a SQL database based program that installed MS SQL Server 2005 Express
Edition. I uninstalled Act and SQL and now it looks like the prob is fixed.
I can get my updates like normal.

Apparently, the problem was with the SQL Server update itself. And, it is
possible that the Admin account that it was looking for was the account in
Act/SQL.

Happy days are here again!

Pleased you sorted it out.
K

"liloleme" wrote:

>
> Yes, that was one of the ones I tried. But, I think that I resolved my own
> dilema. I had Act 2007 Contact Manager installed, but I never used it. Act
> is a SQL database based program that installed MS SQL Server 2005 Express
> Edition. I uninstalled Act and SQL and now it looks like the prob is fixed.
> I can get my updates like normal.
>
> Apparently, the problem was with the SQL Server update itself. And, it is
> possible that the Admin account that it was looking for was the account in
> Act/SQL.
>
> Happy days are here again!