See if any of these links assist, if not post back with more details - like any
specific error codes etc.
http://support.microsoft.com/default.aspx?scid=kb;[LN];830086
"Windows Update has encountered an error cannot display the requested page" error
message - Microsoft Windows XP Home Edition SP1
http://support.microsoft.com/default...B;EN-US;836962
You receive an "Error 0x800A138F" error message when you click a link on the Windows
Update Web site WinXP & Win2000
You receive Initialization error 0x80072F78 while the Windows Update Web site is
loading
http://support.microsoft.com/?kbid=836985
When you try to use Microsoft Internet Explorer to update the Microsoft Windows
operating system from the Windows Update Web site, you may receive an error message
that is similar to the following:
Windows Update has encountered an error and cannot display the requested page.
http://support.microsoft.com/default...b;en-us;883614
You receive a "Windows Update has encountered an error and cannot display the
requested page" error message when you try to install an update
"Uniconz0" <> wrote in message
news:54A2DF90-C56C-4D8B-9502-...
> Each time I attempt a web update I get the following error message, why? What
> must I do to use web update?
>
> The website has encountered a problem and cannot display the page you are
> trying to view.
>