cannot use automatic updates

If I try to use automatic updates, they fail with the error code 0x80200011.
Is there an MS-MVP available who can help me to get them to work please.

JGA,

Open the WindowsUpdate.log located in the WINDOWS directory (folder).
Scroll down to the bottom for the most recent entries.
Copy the last 30 or so lines into your reply, please.

MowGreen [MVP 2003-2007]
================
*-343-* FDNY
Never Forgotten
===============

JGA wrote:

> If I try to use automatic updates, they fail with the error code 0x80200011.
> Is there an MS-MVP available who can help me to get them to work please.

I too have this problem on a laptop - have formatted partition and restored
from original media, worked before. Was the original issue in this thread
resolved?

"Srinivas" wrote:

> All my 4 automatic updates were failed. below is the windowsupdate.log
>
> 2006-12-20 15:13:13 1444 360 DnldMgr *********
> 2006-12-20 15:13:13 1444 360 DnldMgr * Priority = 3, ServiceId =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2006-12-20 15:13:13 1444 360 DnldMgr * Updates to download = 4
> 2006-12-20 15:13:13 1444 360 Agent * Title = Windows Internet Explorer
> 7.0 for Windows XP
> 2006-12-20 15:13:13 1444 360 Agent * UpdateId =
> {A7E3289B-B15B-4633-AA82-52A2125DEFD8}.101
> 2006-12-20 15:13:13 1444 360 Agent * Bundles 1 updates:
> 2006-12-20 15:13:13 1444 360 Agent *
> {C4884B6B-30E6-46D5-B68E-CBDF0E582E0F}.101
> 2006-12-20 15:13:13 1444 360 Agent * Title = Security Update for Windows
> Media Player 6.4 (KB925398)
> 2006-12-20 15:13:13 1444 360 Agent * UpdateId =
> {5ACB5EDD-7A6C-48A9-92D5-59290D47AF36}.102
> 2006-12-20 15:13:13 1444 360 Agent * Bundles 1 updates:
> 2006-12-20 15:13:13 1444 360 Agent *
> {EB3A662E-4DF6-4214-8F22-4CE29C6A5BED}.102
> 2006-12-20 15:13:13 1444 360 Agent * Title = Windows Malicious Software
> Removal Tool - December 2006 (KB890830)
> 2006-12-20 15:13:13 1444 360 Agent * UpdateId =
> {F8D5A013-D283-45E3-A505-2642EB4CCDDA}.100
> 2006-12-20 15:13:13 1444 360 Agent * Bundles 1 updates:
> 2006-12-20 15:13:13 1444 360 Agent *
> {89BC6C62-F66B-4AE5-BF00-7C33947CC400}.100
> 2006-12-20 15:13:13 1444 360 Agent * Title = Security Update for
> Microsoft Visual Studio 2005 (KB925674)
> 2006-12-20 15:13:13 1444 360 Agent * UpdateId =
> {8BD021A9-DD9B-45B8-B023-8D2D97308596}.101
> 2006-12-20 15:13:13 1444 360 Agent * Bundles 1 updates:
> 2006-12-20 15:13:13 1444 360 Agent *
> {47F1E210-2747-498C-BE19-1F29A3B35656}.101
> 2006-12-20 15:13:13 2424 2c4 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0530) ===========
> 2006-12-20 15:13:13 2424 2c4 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
> 2006-12-20 15:13:13 2424 2c4 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-12-20 15:13:13 2424 2c4 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2006-12-20 15:13:13 2424 2c4 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2006-12-20 15:13:13 1444 360 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {C4884B6B-30E6-46D5-B68E-CBDF0E582E0F}.101] ***********
> 2006-12-20 15:13:14 1444 360 DnldMgr * BITS job initialized, JobId =
> {DE303FF0-D15D-45A0-8279-27210345D956}
> 2006-12-20 15:13:14 1444 360 DnldMgr * Downloading from
> http://www.download.windowsupdate.co...99fab0eaa0.exe
> to
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\1569e1aaeddac1f1e503ffffd2a11114\c5ea0d7c516786 ef8c2690234c230e99fab0eaa0 (full file).
> 2006-12-20 15:13:14 1444 360 Agent *********
> 2006-12-20 15:13:14 1444 360 Agent ** END ** Agent: Downloading updates
> [CallerId = MicrosoftUpdate]
> 2006-12-20 15:13:14 1444 360 Agent *************
> 2006-12-20 15:13:15 1444 8f8 DnldMgr WARNING: BITS job
> {DE303FF0-D15D-45A0-8279-27210345D956} failed, updateId =
> {C4884B6B-30E6-46D5-B68E-CBDF0E582E0F}.101, hr = 0x80200011, BG_ERROR_CONTEXT
> = 5
> 2006-12-20 15:13:15 1444 8f8 DnldMgr Progress failure bytes total =
> 15505200, bytes transferred = 0
> 2006-12-20 15:13:15 1444 8f8 DnldMgr Failed job file: URL =
> http://www.download.windowsupdate.co...99fab0eaa0.exe,
> local path =
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\1569e1aaeddac1f1e503ffffd2a11114\c5ea0d7c516786 ef8c2690234c230e99fab0eaa0
> 2006-12-20 15:13:15 1444 8f8 DnldMgr WARNING: Download job failed because of
> insufficient range support.
> 2006-12-20 15:13:15 1444 8f8 DnldMgr Retrying job.
> 2006-12-20 15:13:15 1444 8f8 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {C4884B6B-30E6-46D5-B68E-CBDF0E582E0F}.101] ***********
> 2006-12-20 15:13:16 1444 8f8 DnldMgr * BITS job initialized, JobId =
> {5A03B5F7-F133-4604-B7AC-9CEF29C914DF}
> 2006-12-20 15:13:16 1444 8f8 DnldMgr * Downloading from
> http://www.download.windowsupdate.co...99fab0eaa0.exe
> to
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\1569e1aaeddac1f1e503ffffd2a11114\c5ea0d7c516786 ef8c2690234c230e99fab0eaa0 (full file).
> 2006-12-20 15:13:17 1444 8f8 DnldMgr WARNING: BITS job
> {5A03B5F7-F133-4604-B7AC-9CEF29C914DF} failed, updateId =
> {C4884B6B-30E6-46D5-B68E-CBDF0E582E0F}.101, hr = 0x80200011, BG_ERROR_CONTEXT
> = 5
> 2006-12-20 15:13:17 1444 8f8 DnldMgr Progress failure bytes total =
> 15505200, bytes transferred = 0
> 2006-12-20 15:13:17 1444 8f8 DnldMgr Failed job file: URL =
> http://www.download.windowsupdate.co...99fab0eaa0.exe,
> local path =
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\1569e1aaeddac1f1e503ffffd2a11114\c5ea0d7c516786 ef8c2690234c230e99fab0eaa0
> 2006-12-20 15:13:17 1444 8f8 DnldMgr WARNING: Download job failed because of
> insufficient range support.
> 2006-12-20 15:13:17 1444 8f8 DnldMgr Error 0x80200011 occurred while
> downloading update; notifying dependent calls.
> 2006-12-20 15:13:17 2424 2c4 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2006-12-20 15:13:17 2424 2c4 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2006-12-20 15:13:17 1444 8f8 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {EB3A662E-4DF6-4214-8F22-4CE29C6A5BED}.102] ***********
> 2006-12-20 15:13:17 1444 8f8 DnldMgr * Queueing update for download
> handler request generation.
> 2006-12-20 15:13:17 1444 8f8 DnldMgr Generating download request for update
> {EB3A662E-4DF6-4214-8F22-4CE29C6A5BED}.102
> 2006-12-20 15:13:17 1444 8f8 DnldMgr Asking handler to generate non-range
> requests.
> 2006-12-20 15:13:17 1444 8f8 Handler Windows Patch download for UpdateId =
> {EB3A662E-4DF6-4214-8F22-4CE29C6A5BED}: selected action is download full-file.
> 2006-12-20 15:13:17 1444 8f8 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {EB3A662E-4DF6-4214-8F22-4CE29C6A5BED}.102] ***********
> 2006-12-20 15:13:17 1444 8f8 DnldMgr * BITS job initialized, JobId =
> {D6A8BDDB-8C01-41D3-92E6-68943AB1AC50}
> 2006-12-20 15:13:17 1444 8f8 DnldMgr * Downloading from
> http://www.download.windowsupdate.co...423c4d7a1c.exe
> to
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8d09f5777b8855ecd07f7e2a422c9410\WindowsMedia6-KB925398-x86-ENU.exe (full file).
> 2006-12-20 15:13:18 1444 330 DnldMgr WARNING: BITS job
> {D6A8BDDB-8C01-41D3-92E6-68943AB1AC50} failed, updateId =
> {EB3A662E-4DF6-4214-8F22-4CE29C6A5BED}.102, hr = 0x80200011, BG_ERROR_CONTEXT
> = 5
> 2006-12-20 15:13:18 1444 330 DnldMgr Progress failure bytes total =
> 791888, bytes transferred = 0
> 2006-12-20 15:13:18 1444 330 DnldMgr Failed job file: URL =
> http://www.download.windowsupdate.co...423c4d7a1c.exe,
> local path =
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8d09f5777b8855ecd07f7e2a422c9410\WindowsMedia6-KB925398-x86-ENU.exe
> 2006-12-20 15:13:19 1444 330 DnldMgr WARNING: Download job failed because of
> insufficient range support.
> 2006-12-20 15:13:19 1444 330 DnldMgr Retrying job.
> 2006-12-20 15:13:19 1444 330 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {EB3A662E-4DF6-4214-8F22-4CE29C6A5BED}.102] ***********
> 2006-12-20 15:13:19 1444 330 DnldMgr * Queueing update for download
> handler request generation.
> 2006-12-20 15:13:19 1444 330 DnldMgr Generating download request for update
> {EB3A662E-4DF6-4214-8F22-4CE29C6A5BED}.102
> 2006-12-20 15:13:19 1444 330 DnldMgr Asking handler to generate non-range
> requests.
> 2006-12-20 15:13:19 1444 330 Handler Windows Patch download for UpdateId =
> {EB3A662E-4DF6-4214-8F22-4CE29C6A5BED}: selected action is download full-file.
> 2006-12-20 15:13:19 1444 330 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {EB3A662E-4DF6-4214-8F22-4CE29C6A5BED}.102] ***********
> 2006-12-20 15:13:19 1444 330 DnldMgr * BITS job initialized, JobId =
> {19E8F810-B0A7-4614-91A1-A0A47CC9056C}
> 2006-12-20 15:13:19 1444 330 DnldMgr * Downloading from
> http://www.download.windowsupdate.co...423c4d7a1c.exe
> to
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8d09f5777b8855ecd07f7e2a422c9410\WindowsMedia6-KB925398-x86-ENU.exe (full file).
> 2006-12-20 15:13:20 1444 fc8 DnldMgr WARNING: BITS job
> {19E8F810-B0A7-4614-91A1-A0A47CC9056C} failed, updateId =
> {EB3A662E-4DF6-4214-8F22-4CE29C6A5BED}.102, hr = 0x80200011, BG_ERROR_CONTEXT
> = 5
> 2006-12-20 15:13:20 1444 fc8 DnldMgr Progress failure bytes total =
> 791888, bytes transferred = 0
> 2006-12-20 15:13:20 1444 fc8 DnldMgr Failed job file: URL =
> http://www.download.windowsupdate.co...423c4d7a1c.exe,
> local path =
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8d09f5777b8855ecd07f7e2a422c9410\WindowsMedia6-KB925398-x86-ENU.exe
> 2006-12-20 15:13:20 1444 fc8 DnldMgr WARNING: Download job failed because of
> insufficient range support.
> 2006-12-20 15:13:20 1444 fc8 DnldMgr Error 0x80200011 occurred while
> downloading update; notifying dependent calls.
> 2006-12-20 15:13:20 1444 fc8 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {89BC6C62-F66B-4AE5-BF00-7C33947CC400}.100] ***********
> 2006-12-20 15:13:20 1444 fc8 DnldMgr * BITS job initialized, JobId =
> {AADDD301-E097-48BD-A0C8-C2606DA242BE}
> 2006-12-20 15:13:21 1444 fc8 DnldMgr * Downloading from
> http://www.download.windowsupdate.co...be9313b7b2.exe
> to
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\a42167dd61c9f9b73a704b23be685e03\5ecb7e5c24f0cb 619c7e9c1c35f76dbe9313b7b2 (full file).
> 2006-12-20 15:13:21 1444 8f8 DnldMgr WARNING: BITS job
> {AADDD301-E097-48BD-A0C8-C2606DA242BE} failed, updateId =
> {89BC6C62-F66B-4AE5-BF00-7C33947CC400}.100, hr = 0x80200011, BG_ERROR_CONTEXT
> = 5
> 2006-12-20 15:13:21 1444 8f8 DnldMgr Progress failure bytes total =
> 4813736, bytes transferred = 0
> 2006-12-20 15:13:21 1444 8f8 DnldMgr Failed job file: URL =
> http://www.download.windowsupdate.co...be9313b7b2.exe,
> local path =
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\a42167dd61c9f9b73a704b23be685e03\5ecb7e5c24f0cb 619c7e9c1c35f76dbe9313b7b2
> 2006-12-20 15:13:22 1444 8f8 DnldMgr WARNING: Download job failed because of
> insufficient range support.
> 2006-12-20 15:13:22 1444 8f8 DnldMgr Retrying job.
> 2006-12-20 15:13:22 1444 8f8 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {89BC6C62-F66B-4AE5-BF00-7C33947CC400}.100] ***********
> 2006-12-20 15:13:22 1444 8f8 DnldMgr * BITS job initialized, JobId =
> {768F3A50-D98A-482F-98D4-28AE5DAEBE58}
> 2006-12-20 15:13:22 1444 8f8 DnldMgr * Downloading from
> http://www.download.windowsupdate.co...be9313b7b2.exe
> to
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\a42167dd61c9f9b73a704b23be685e03\5ecb7e5c24f0cb 619c7e9c1c35f76dbe9313b7b2 (full file).
> 2006-12-20 15:13:23 1444 360 Report REPORT EVENT:
> {27F47877-8DF5-4224-A8F5-92BD2D31470E} 2006-12-20
> 15:13:18+0530 1 161 101 {A7E3289B-B15B-4633-AA82-52A2125DEFD8} 101 80200011 AutomaticUpdates Failure Content Download Error: Download failed.
> 2006-12-20 15:13:23 1444 360 Report REPORT EVENT:
> {B8B14B39-4328-49C3-B59C-E56BF175862E} 2006-12-20
> 15:13:21+0530 1 161 101 {5ACB5EDD-7A6C-48A9-92D5-59290D47AF36} 102 80200011 MicrosoftUpdate Failure Content Download Error: Download failed.
> 2006-12-20 15:13:23 1444 fc8 DnldMgr WARNING: BITS job
> {768F3A50-D98A-482F-98D4-28AE5DAEBE58} failed, updateId =
> {89BC6C62-F66B-4AE5-BF00-7C33947CC400}.100, hr = 0x80200011, BG_ERROR_CONTEXT
> = 5
> 2006-12-20 15:13:23 1444 fc8 DnldMgr Progress failure bytes total =
> 4813736, bytes transferred = 0
> 2006-12-20 15:13:23 1444 fc8 DnldMgr Failed job file: URL =
> http://www.download.windowsupdate.co...be9313b7b2.exe,
> local path =
> C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\a42167dd61c9f9b73a704b23be685e03\5ecb7e5c24f0cb 619c7e9c1c35f76dbe9313b7b2
> 2006-12-20 15:13:23 1444 fc8 DnldMgr WARNING: Download job failed because of
> insufficient range support.
> 2006-12-20 15:13:23 1444 fc8 DnldMgr Error 0x80200011 occurred while
> downloading update; notifying dependent calls.
> 2006-12-20 15:13:23 1444 fc8 DnldMgr *********** DnldMgr: New download job
> [UpdateId = {47F1E210-2747-498C-BE19-1F29A3B35656}.101] ***********
> 2006-12-20 15:13:24 1444 fc8 DnldMgr * All files for update were already
> downloaded and are valid.
> 2006-12-20 15:13:24 2424 2c4 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2006-12-20 15:13:24 2424 2c4 DtaStor Update service properties: service
> registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2006-12-20 15:13:24 2752 994 COMAPI >>-- RESUMED -- COMAPI: Download
> [ClientId = MicrosoftUpdate]
> 2006-12-20 15:13:24 2752 994 COMAPI - Download call complete (succeeded =
> 1, succeeded with errors = 0, failed = 3, unaccounted = 0)
> 2006-12-20 15:13:24 2752 994 COMAPI ---------
> 2006-12-20 15:13:24 2752 994 COMAPI -- END -- COMAPI: Download [ClientId
> = MicrosoftUpdate]
> 2006-12-20 15:13:24 2752 994 COMAPI -------------
> 2006-12-20 15:13:24 2752 e64 COMAPI -------------
> 2006-12-20 15:13:24 2752 e64 COMAPI -- START -- COMAPI: Install [ClientId =
> MicrosoftUpdate]
> 2006-12-20 15:13:24 2752 e64 COMAPI ---------
> 2006-12-20 15:13:24 2752 e64 COMAPI - Allow source prompts: Yes; Forced:
> No; Force quiet: No
> 2006-12-20 15:13:24 2752 e64 COMAPI - Updates in request: 1
> 2006-12-20 15:13:24 2752 e64 COMAPI - ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2006-12-20 15:13:24 2752 e64 COMAPI - Updates to install = 1
> 2006-12-20 15:13:24 2752 e64 COMAPI <<-- SUBMITTED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2006-12-20 15:13:24 1444 9a0 Agent *************
> 2006-12-20 15:13:24 1444 9a0 Agent ** START ** Agent: Installing updates
> [CallerId = MicrosoftUpdate]
> 2006-12-20 15:13:24 1444 9a0 Agent *********
> 2006-12-20 15:13:24 1444 9a0 Agent * Updates to install = 1
> 2006-12-20 15:13:24 1444 9a0 Agent * Title = <NULL>
> 2006-12-20 15:13:24 1444 9a0 Agent * UpdateId =
> {8BD021A9-DD9B-45B8-B023-8D2D97308596}.101
> 2006-12-20 15:13:24 1444 9a0 Agent * Bundles 1 updates:
> 2006-12-20 15:13:24 1444 9a0 Agent *
> {47F1E210-2747-498C-BE19-1F29A3B35656}.101
> 2006-12-20 15:13:29 1444 360 Report REPORT EVENT:
> {3C8A4ABB-0566-42F5-96A0-07848C2A2A44} 2006-12-20
> 15:13:24+0530 1 161 101 {F8D5A013-D283-45E3-A505-2642EB4CCDDA} 100 80200011 MicrosoftUpdate Failure Content Download Error: Download failed.
> 2006-12-20 15:14:10 1444 9a0 Handler Attempting to create remote handler
> process as SSLTUIODC\srinivas.u in session 0
> 2006-12-20 15:14:10 1444 9a0 DnldMgr Preparing update for install, updateId
> = {47F1E210-2747-498C-BE19-1F29A3B35656}.101.
> 2006-12-20 15:14:10 3044 a28 Misc =========== Logging initialized (build:
> 5.8.0.2469, tz: +0530) ===========
> 2006-12-20 15:14:10 3044 a28 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
> 2006-12-20 15:14:10 3044 a28 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> 2006-12-20 15:14:10 3044 a28 Handler :::::::::::::
> 2006-12-20 15:14:10 3044 a28 Handler :: START :: Handler: Command Line
> Install
> 2006-12-20 15:14:10 3044 a28 Handler :::::::::
> 2006-12-20 15:14:10 3044 a28 Handler : Updates to install = 1
> 2006-12-20 15:15:22 3044 a28 Handler : WARNING: Command line install
> completed. Return code = 0x00000643, Result = Failed, Reboot required = false
> 2006-12-20 15:15:22 3044 a28 Handler : WARNING: Exit code = 0x8024200B
> 2006-12-20 15:15:22 3044 a28 Handler :::::::::
> 2006-12-20 15:15:22 3044 a28 Handler :: END :: Handler: Command Line
> Install
> 2006-12-20 15:15:22 3044 a28 Handler :::::::::::::
> 2006-12-20 15:15:22 1444 9a0 Agent *********
> 2006-12-20 15:15:22 1444 3c4 AU #############
> 2006-12-20 15:15:22 1444 9a0 Agent ** END ** Agent: Installing updates
> [CallerId = MicrosoftUpdate]
> 2006-12-20 15:15:22 1444 3c4 AU ## START ## AU: Search for updates
> 2006-12-20 15:15:22 1444 9a0 Agent *************
> 2006-12-20 15:15:22 1444 3c4 AU #########
> 2006-12-20 15:15:22 1444 3c4 AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {223D78A4-865D-407B-B45A-2228B4B37002}]
> 2006-12-20 15:15:22 1444 9a0 Agent *************
> 2006-12-20 15:15:22 1444 9a0 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2006-12-20 15:15:22 1444 9a0 Agent *********
> 2006-12-20 15:15:22 2752 ed0 COMAPI >>-- RESUMED -- COMAPI: Install
> [ClientId = MicrosoftUpdate]
> 2006-12-20 15:15:22 2752 ed0 COMAPI - Install call complete (succeeded =
> 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
> 2006-12-20 15:15:22 2752 ed0 COMAPI - Reboot required = No
> 2006-12-20 15:15:22 2752 ed0 COMAPI - WARNING: Exit code = 0x00000000;
> Call error code = 0x80240022
> 2006-12-20 15:15:22 2752 ed0 COMAPI ---------
> 2006-12-20 15:15:22 2752 ed0 COMAPI -- END -- COMAPI: Install [ClientId =
> MicrosoftUpdate]
> 2006-12-20 15:15:22 2752 ed0 COMAPI -------------
> 2006-12-20 15:15:55 1444 9a0 Agent * Added update
> {8BD021A9-DD9B-45B8-B023-8D2D97308596}.101 to search result
> 2006-12-20 15:15:55 1444 9a0 Agent * Found 1 updates and 21 categories in
> search
> 2006-12-20 15:15:56 1444 9a0 Agent *********
> 2006-12-20 15:15:56 1444 9a0 Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2006-12-20 15:15:56 1444 9a0 Agent *************
> 2006-12-20 15:15:56 1444 9a0 Report REPORT EVENT:

Hi,
The following are the last activities recorded in my Wondows Update log. I
have no idea how to analyze them. Any help is highly appreciated. Thank you.

2007-04-19 17:26:45 1408 820 COMAPI -------------
2007-04-19 17:26:45 1408 820 COMAPI -- START -- COMAPI: Download [ClientId
= MicrosoftUpdate]
2007-04-19 17:26:45 1408 820 COMAPI ---------
2007-04-19 17:26:45 1408 820 COMAPI - Forced: No; Download priority: 3
2007-04-19 17:26:45 1408 820 COMAPI - Updates in request: 1
2007-04-19 17:26:45 1408 820 COMAPI - ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-04-19 17:26:45 1408 820 COMAPI <<-- SUBMITTED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-04-19 17:26:45 1136 378 DnldMgr *************
2007-04-19 17:26:45 1136 378 DnldMgr ** START ** DnldMgr: Downloading
updates [CallerId = MicrosoftUpdate]
2007-04-19 17:26:45 1136 378 DnldMgr *********
2007-04-19 17:26:45 1136 378 DnldMgr * Priority = 3, ServiceId =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2007-04-19 17:26:45 1136 378 DnldMgr * Updates to download = 1
2007-04-19 17:26:45 1136 378 Agent * Title = Office 2003 Service Pack 2
2007-04-19 17:26:45 1136 378 Agent * UpdateId =
{8F7E89BD-465F-4FAA-880F-8382E5D1BCB8}.100
2007-04-19 17:26:45 1136 378 Agent * Bundles 1 updates:
2007-04-19 17:26:45 1136 378 Agent *
{F24D5161-56FC-49A0-B5B7-37CFEF8EB242}.100
2007-04-19 17:26:45 3316 cfc DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-04-19 17:26:45 1136 378 Agent *********
2007-04-19 17:26:45 1136 378 Agent ** END ** Agent: Downloading updates
[CallerId = MicrosoftUpdate]
2007-04-19 17:26:45 1136 378 Agent *************
2007-04-19 17:26:46 1136 e60 DnldMgr WARNING: BITS job
{3269837B-6836-4CFE-A330-DCBA6F81DF46} failed, updateId =
{F24D5161-56FC-49A0-B5B7-37CFEF8EB242}.100, hr = 0x80200011, BG_ERROR_CONTEXT
= 5
2007-04-19 17:26:46 1136 e60 DnldMgr Progress failure bytes total =
95315977, bytes transferred = 0
2007-04-19 17:26:46 1136 e60 DnldMgr Failed job file: URL =
http://au.download.windowsupdate.com...fa21b40405.cab,
local path =
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\da2f0608e733122385625f65db46b421\MAINSP2ff.cab
2007-04-19 17:26:46 1136 e60 DnldMgr WARNING: Download job failed because of
insufficient range support.
2007-04-19 17:26:46 1136 e60 DnldMgr Retrying job.
2007-04-19 17:26:46 1136 e60 DnldMgr *********** DnldMgr: New download job
[UpdateId = {F24D5161-56FC-49A0-B5B7-37CFEF8EB242}.100] ***********
2007-04-19 17:26:46 1136 e60 DnldMgr * Queueing update for download
handler request generation.
2007-04-19 17:26:46 1136 e60 DnldMgr *********** DnldMgr: New download job
[UpdateId = {F24D5161-56FC-49A0-B5B7-37CFEF8EB242}.100] ***********
2007-04-19 17:26:46 1136 e60 DnldMgr Generating download request for update
{F24D5161-56FC-49A0-B5B7-37CFEF8EB242}.100
2007-04-19 17:26:46 1136 e60 DnldMgr Asking handler to generate non-range
requests.
2007-04-19 17:26:46 1136 e60 DnldMgr *********** DnldMgr: New download job
[UpdateId = {F24D5161-56FC-49A0-B5B7-37CFEF8EB242}.100] ***********
2007-04-19 17:26:52 1136 e60 DnldMgr * BITS job initialized, JobId =
{ABF6BA5B-AAE7-42AB-80D4-86DA0687984D}
2007-04-19 17:26:52 1136 e60 DnldMgr * Downloading from
http://www.download.windowsupdate.co...fa21b40405.cab
to
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\da2f0608e733122385625f65db46b421\MAINSP2ff.cab (full file).
2007-04-19 17:26:53 1136 bdc DnldMgr WARNING: BITS job
{ABF6BA5B-AAE7-42AB-80D4-86DA0687984D} failed, updateId =
{F24D5161-56FC-49A0-B5B7-37CFEF8EB242}.100, hr = 0x80200011, BG_ERROR_CONTEXT
= 5
2007-04-19 17:26:53 1136 bdc DnldMgr Progress failure bytes total =
95315977, bytes transferred = 0
2007-04-19 17:26:53 1136 bdc DnldMgr Failed job file: URL =
http://www.download.windowsupdate.co...fa21b40405.cab,
local path =
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\da2f0608e733122385625f65db46b421\MAINSP2ff.cab
2007-04-19 17:26:54 1136 bdc DnldMgr WARNING: Download job failed because of
insufficient range support.
2007-04-19 17:26:54 1136 bdc DnldMgr Error 0x80200011 occurred while
downloading update; notifying dependent calls.
2007-04-19 17:26:54 3316 cfc DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-04-19 17:26:54 3316 cfc DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-04-19 17:26:54 1136 378 AU >>## RESUMED ## AU: Download update
[UpdateId = {8F7E89BD-465F-4FAA-880F-8382E5D1BCB8}]
2007-04-19 17:26:54 1136 378 AU # WARNING: Download failed, error =
0x80200011
2007-04-19 17:26:54 1136 378 AU #########
2007-04-19 17:26:54 1136 378 AU ## END ## AU: Download updates
2007-04-19 17:26:54 1136 378 AU #############
2007-04-19 17:26:54 1408 2f4 COMAPI >>-- RESUMED -- COMAPI: Download
[ClientId = MicrosoftUpdate]
2007-04-19 17:26:54 1408 2f4 COMAPI - Download call complete (succeeded =
0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2007-04-19 17:26:54 1408 2f4 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2007-04-19 17:26:54 1408 2f4 COMAPI ---------
2007-04-19 17:26:54 1408 2f4 COMAPI -- END -- COMAPI: Download [ClientId
= MicrosoftUpdate]
2007-04-19 17:26:54 1408 2f4 COMAPI -------------
2007-04-19 17:26:54 644 894 AUClnt AU client got new directive =
'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return =
0x00000000
2007-04-19 17:26:59 1136 5b4 Report REPORT EVENT:
{DF059AA4-9C78-48BA-9D24-B597031037E4} 2007-04-19
17:26:54+0800 1 161 101 {8F7E89BD-465F-4FAA-880F-8382E5D1BCB8} 100 80200011 AutomaticUpdates Failure Content Download Error: Download failed.

2008-05-19 23:15:26:100 1140 c6c Report * Bios Release Date =
2007-05-04T00:00:00
2008-05-19 23:15:26:100 1140 c6c Report * Locale ID = 9226
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr No network connectivity, using old
values.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Regulation call complete.
0x00000000
2008-05-19 23:15:26:240 1140 c6c AU Setting AU scheduled install time to
2008-05-20 01:00:00
2008-05-19 23:15:26:240 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:240 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {B5718698-D6E7-4E54-8744-0136ED23DEF7}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
B5718698-D6E7-4E54-8744-0136ED23DEF7 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {CB795DF7-7719-4B14-9A5C-866C593A4A58}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
CB795DF7-7719-4B14-9A5C-866C593A4A58 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {1FF147BD-3C14-48E5-9113-DFBF69912D2A}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
1FF147BD-3C14-48E5-9113-DFBF69912D2A is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {22DB02EC-E467-4C98-8AA5-C98AB9656D99}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
22DB02EC-E467-4C98-8AA5-C98AB9656D99 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {60677071-E060-4A1F-AE30-F348E31370B0}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
60677071-E060-4A1F-AE30-F348E31370B0 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {D1205BD9-6E05-4FCC-9E4F-AAC7F3C3A566}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
D1205BD9-6E05-4FCC-9E4F-AAC7F3C3A566 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {89EE8A6E-7230-47DB-B291-DCAA2EB06B87}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
89EE8A6E-7230-47DB-B291-DCAA2EB06B87 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {84D7D127-6E5E-4CB0-9096-A44DCBCE5969}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
84D7D127-6E5E-4CB0-9096-A44DCBCE5969 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
B5718698-D6E7-4E54-8744-0136ED23DEF7 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
CB795DF7-7719-4B14-9A5C-866C593A4A58 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
1FF147BD-3C14-48E5-9113-DFBF69912D2A is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
22DB02EC-E467-4C98-8AA5-C98AB9656D99 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
60677071-E060-4A1F-AE30-F348E31370B0 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
D1205BD9-6E05-4FCC-9E4F-AAC7F3C3A566 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
89EE8A6E-7230-47DB-B291-DCAA2EB06B87 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
84D7D127-6E5E-4CB0-9096-A44DCBCE5969 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:256 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:256 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {7CF5B39C-D73B-4516-8B98-62F64C2B8368}.101] ***********
2008-05-19 23:15:26:256 1140 12ac DnldMgr * Queueing update for download
handler request generation.
2008-05-19 23:15:26:256 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:256 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:256 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {D8893E0B-FEBC-4B50-A517-D41AAB14DEA5}.100] ***********
2008-05-19 23:15:26:256 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
D8893E0B-FEBC-4B50-A517-D41AAB14DEA5 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:256 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.

"MowGreen [MVP]" wrote:

> JGA,
>
> Open the WindowsUpdate.log located in the WINDOWS directory (folder).
> Scroll down to the bottom for the most recent entries.
> Copy the last 30 or so lines into your reply, please.
>
> MowGreen [MVP 2003-2007]
> ================
> *-343-* FDNY
> Never Forgotten
> ===============
>
> JGA wrote:
>
> > If I try to use automatic updates, they fail with the error code 0x80200011.
> > Is there an MS-MVP available who can help me to get them to work please.
>

hi i tried to update but the error persist: i did something wrong? i saw your
answers but i can follow: there is a sollution? HELP!!! i don't know if this
work... but here you are:
2008-05-19 23:15:26:100 1140 c6c Report * Bios Release Date =
2007-05-04T00:00:00
2008-05-19 23:15:26:100 1140 c6c Report * Locale ID = 9226
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: Regulation
Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr No network connectivity, using old
values.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Regulation call complete.
0x00000000
2008-05-19 23:15:26:240 1140 c6c AU Setting AU scheduled install time to
2008-05-20 01:00:00
2008-05-19 23:15:26:240 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:240 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {B5718698-D6E7-4E54-8744-0136ED23DEF7}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
B5718698-D6E7-4E54-8744-0136ED23DEF7 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {CB795DF7-7719-4B14-9A5C-866C593A4A58}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
CB795DF7-7719-4B14-9A5C-866C593A4A58 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {1FF147BD-3C14-48E5-9113-DFBF69912D2A}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
1FF147BD-3C14-48E5-9113-DFBF69912D2A is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {22DB02EC-E467-4C98-8AA5-C98AB9656D99}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
22DB02EC-E467-4C98-8AA5-C98AB9656D99 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {60677071-E060-4A1F-AE30-F348E31370B0}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
60677071-E060-4A1F-AE30-F348E31370B0 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {D1205BD9-6E05-4FCC-9E4F-AAC7F3C3A566}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
D1205BD9-6E05-4FCC-9E4F-AAC7F3C3A566 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {89EE8A6E-7230-47DB-B291-DCAA2EB06B87}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
89EE8A6E-7230-47DB-B291-DCAA2EB06B87 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {84D7D127-6E5E-4CB0-9096-A44DCBCE5969}.100] ***********
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
84D7D127-6E5E-4CB0-9096-A44DCBCE5969 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
B5718698-D6E7-4E54-8744-0136ED23DEF7 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
CB795DF7-7719-4B14-9A5C-866C593A4A58 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
1FF147BD-3C14-48E5-9113-DFBF69912D2A is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
22DB02EC-E467-4C98-8AA5-C98AB9656D99 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
60677071-E060-4A1F-AE30-F348E31370B0 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
D1205BD9-6E05-4FCC-9E4F-AAC7F3C3A566 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
89EE8A6E-7230-47DB-B291-DCAA2EB06B87 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
84D7D127-6E5E-4CB0-9096-A44DCBCE5969 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:240 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:256 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:256 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {7CF5B39C-D73B-4516-8B98-62F64C2B8368}.101] ***********
2008-05-19 23:15:26:256 1140 12ac DnldMgr * Queueing update for download
handler request generation.
2008-05-19 23:15:26:256 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:256 1140 12ac Service WARNING: GetUserTokenFromSessionId
failed with error 800703f0 for session 0
2008-05-19 23:15:26:256 1140 12ac DnldMgr *********** DnldMgr: New download
job [UpdateId = {D8893E0B-FEBC-4B50-A517-D41AAB14DEA5}.100] ***********
2008-05-19 23:15:26:256 1140 12ac DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
D8893E0B-FEBC-4B50-A517-D41AAB14DEA5 is "Defaults" regulated and can NOT
download. Sequence 7647 vs AcceptRate 0.
2008-05-19 23:15:26:256 1140 12ac DnldMgr * Update is not allowed to
download due to regulation.

"MowGreen [MVP]" wrote:

> JGA,
>
> Security Update for Windows XP (KB977914) Tuesday, June 01, 2010 Automatic Updates
Windows XP Security Update for Windows XP (KB978037) Saturday, May 29, 2010
Automatic Updates
Silverlight Update for Microsoft Silverlight (KB979202) Saturday, May 29,
2010 Automatic Updates
Silverlight Update for Microsoft Silverlight (KB979202) Saturday, May 29,
2010 Automatic Updates
Windows XP Security Update for Windows XP (KB978601) Friday, May 28, 2010
Automatic Updates
Windows XP Security Update for Windows XP (KB979309) Friday, May 28, 2010
Automatic Updates
Windows XP Security Update for Windows XP (KB969947) Friday, May 28, 2010
Automatic Updates
Windows XP Update for Windows XP (KB971737) Friday, May 28, 2010 Automatic
Updates
Office 2003 Security Update for Microsoft Office Web Components (KB947319)
Thursday, May 27, 2010 Automatic Updates
Windows XP Internet Explorer 8 for Windows XP Thursday, May 27, 2010
Automatic Updates

<<Previous 1-10 11-20 21-30 31-40 41-44 Next >>

Open the WindowsUpdate.log located in the WINDOWS directory (folder).
> Scroll down to the bottom for the most recent entries.
> Copy the last 30 or so lines into your reply, please.
>
> MowGreen [MVP 2003-2007]
> ================
> *-343-* FDNY
> Never Forgotten
> ===============
>
> JGA wrote:
>
> > If I try to use automatic updates, they fail with the error code 0x80200011.
> > Is there an MS-MVP available who can help me to get them to work please.
>

OK, you've tacked onto to a post from 2007. Now what's the question ?

Is it ...
1) cannot use automatic updates
2) If I try to use automatic updates, they fail with the error code
0x80200011
3) None of the above

BTW, MS offers * no-charge * support for getting *Security updates*
installed. Since at least 2 of those are Security updates from *December
of 2009*, there's a *strong* likelihood that the system has been
compromised by malware.
You can also receive free support for getting the system cleaned up from
MS at the 1-866-PCSAFETY number if you are in the US or Canada:

" How to obtain help and support for this security update

For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/....aspx?rdpath=4

North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:
http://support.microsoft.com/oas/def...spx?&prid=7552 "

MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked



wadcutter wrote:
>
>
> "MowGreen [MVP]" wrote:
>
>> JGA,
>>
>> Security Update for Windows XP (KB977914) Tuesday, June 01, 2010 Automatic Updates
> Windows XP Security Update for Windows XP (KB978037) Saturday, May 29, 2010
> Automatic Updates
> Silverlight Update for Microsoft Silverlight (KB979202) Saturday, May 29,
> 2010 Automatic Updates
> Silverlight Update for Microsoft Silverlight (KB979202) Saturday, May 29,
> 2010 Automatic Updates
> Windows XP Security Update for Windows XP (KB978601) Friday, May 28, 2010
> Automatic Updates
> Windows XP Security Update for Windows XP (KB979309) Friday, May 28, 2010
> Automatic Updates
> Windows XP Security Update for Windows XP (KB969947) Friday, May 28, 2010
> Automatic Updates
> Windows XP Update for Windows XP (KB971737) Friday, May 28, 2010 Automatic
> Updates
> Office 2003 Security Update for Microsoft Office Web Components (KB947319)
> Thursday, May 27, 2010 Automatic Updates
> Windows XP Internet Explorer 8 for Windows XP Thursday, May 27, 2010
> Automatic Updates
>
> <<Previous 1-10 11-20 21-30 31-40 41-44 Next>>
>
> Open the WindowsUpdate.log located in the WINDOWS directory (folder).
>> Scroll down to the bottom for the most recent entries.
>> Copy the last 30 or so lines into your reply, please.
>>
>> MowGreen [MVP 2003-2007]
>> ================
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>> JGA wrote:
>>
>>> If I try to use automatic updates, they fail with the error code 0x80200011.
>>> Is there an MS-MVP available who can help me to get them to work please.
>>