cannot use system restore

I have tried to use system restore as computer keeps rebooting..I may have
updated sp2..not too sure really..I normally lownload any update without
paying too much atention...system restore worked fine 2 weeks ago but will
not go back now beyond 01.11.04..I need to get it back to any day last
week...can anybody please help in laymans terms!

If the calendar will not let you go back, there are no dates before
then and thus no Restore Points.
You need to find another solution.

How to use the Automatic Recovery feature to recover your computer if
the Windows XP Service Pack 2 Setup program is not completed
successfully:
http://support.microsoft.com/?id=875355

Reboot tapping F8 each second.
Select "Last known good configuration" at the menu.

Otherwise perform a Repair Installation:
http://www3.telus.net/dandemar/repaxp.htm

When you are ready for SP-2, follow the Service Pack Installation
Checklist:
http://www3.telus.net/dandemar/spackins.htm

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"diane" <> wrote in message
news:A5D1D05E-B5EF-4FE5-851F-...
>I have tried to use system restore as computer keeps rebooting..I may
>have
> updated sp2..not too sure really..I normally lownload any update
> without
> paying too much atention...system restore worked fine 2 weeks ago
> but will
> not go back now beyond 01.11.04..I need to get it back to any day
> last
> week...can anybody please help in laymans terms!
>
>

Thanks for that. The calendar does let me go back and system restore starts
but towards the end it reboots and says system restore unsuccessful. I am
able to lpg in to computer with another user name but it is what is stored
with my user that I need to access. My login for windows always causes
computer to reboot..I am going to try the links you have suggested..thanks
again!

"diane" wrote:

> I have tried to use system restore as computer keeps rebooting..I may have
> updated sp2..not too sure really..I normally lownload any update without
> paying too much atention...system restore worked fine 2 weeks ago but will
> not go back now beyond 01.11.04..I need to get it back to any day last
> week...can anybody please help in laymans terms!
>
>

Diane;
If you can log in as another user, the first user may be corrupted.
Copy the data from the old to a new profile:
http://support.microsoft.com/?kbid=811151

For the system Restore issue:
There may be corrupted data in system Restore.
Turn off/on System Restore to delete corrupted files:
Start/All Programs/Accessories/System Tools/System Restore.
Click System Restore Settings on left side.
Check "Turn off System Restore", click OK, follow prompts and reboot.
This deletes ALL Restore Points including corruption.
Then go back and turn on system Restore and create a Restore Point.
Otherwise:
http://www.microsoft.com/technet/com.../faqsrwxp.mspx

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"diane" <> wrote in message
news:81BC5E6F-371E-485F-B406-...
> Thanks for that. The calendar does let me go back and system restore
> starts
> but towards the end it reboots and says system restore unsuccessful.
> I am
> able to lpg in to computer with another user name but it is what is
> stored
> with my user that I need to access. My login for windows always
> causes
> computer to reboot..I am going to try the links you have
> suggested..thanks
> again!
>
> "diane" wrote:
>
>> I have tried to use system restore as computer keeps rebooting..I
>> may have
>> updated sp2..not too sure really..I normally lownload any update
>> without
>> paying too much atention...system restore worked fine 2 weeks ago
>> but will
>> not go back now beyond 01.11.04..I need to get it back to any day
>> last
>> week...can anybody please help in laymans terms!
>>
>>