Cannot use Windows Update - Error 0x800703e3

Hi everyone,

Hope someone might be able so shed some light on this one for me.

I have been unable to use Windows Update for some time now. Everytime I
visit the site, it downloads the "Windows Genuine Advantage Validation Tool",
which it installs successfully, and then goes on to produce a list of around
27 critical updates I require. However, when you download them, all the
critical updates fail (note that the non-critical ones don't).

In the Event logs, there is a regular occurrence of the error code 0x800703e3.

Any ideas?

Many thanks,

Lee Marsh

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Lee Marsh wrote:

> In the Event logs, there is a regular occurrence of the error code 0x800703e3.

Please, see if this works for you,

from a command prompt (start/run/cmd.exe) type this lines, hitting enter
at the end of each line.

regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 atl.dll.


- --
Saludos / Fernando M.
MS MVP Windows - Shell/User
Fermu's Website - http://www.fermu.com
Fermu's Forum - http://fermu.notlong.com
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apps! and try registering the related files with Cryptographic service


http://www.fermu.com/content/view/256/2/lang,us/
- --
Saludos / Fernando M.
MS MVP Windows - Shell/User
Fermu's Website - http://www.fermu.com
Fermu's Forum - http://fermu.notlong.com
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Worked thank you
"Lee Marsh" <> wrote in message
news:CB2DEADD-F7D6-483D-A14F-...
> Hi everyone,
>
> Hope someone might be able so shed some light on this one for me.
>
> I have been unable to use Windows Update for some time now. Everytime I
> visit the site, it downloads the "Windows Genuine Advantage Validation
> Tool",
> which it installs successfully, and then goes on to produce a list of
> around
> 27 critical updates I require. However, when you download them, all the
> critical updates fail (note that the non-critical ones don't).
>
> In the Event logs, there is a regular occurrence of the error code
> 0x800703e3.
>
> Any ideas?
>
> Many thanks,
>
> Lee Marsh

Hi,

Thank you so much for taking the time to write a response, its very much
appreciated.

Unfortunately, neither of those worked for me. Any other ideas?

Thank you once again,

Lee

"fermu [MVP Windows]" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> apps! and try registering the related files with Cryptographic service
>
>
> http://www.fermu.com/content/view/256/2/lang,us/
> - --
> Saludos / Fernando M.
> MS MVP Windows - Shell/User
> Fermu's Website - http://www.fermu.com
> Fermu's Forum - http://fermu.notlong.com
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.2 (MingW32)
>
> iD8DBQFDYJeyTOjWl8puOQ4RAh9/AJ9UH51UWBJBdiRnQMxr3AVHjC+XMgCeNQBP
> BVuUtcyl1ropt1qetNx7ZYY=
> =Y6aW
> -----END PGP SIGNATURE-----
>

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Hash: SHA1

Lee Marsh wrote:
> Hi,
>
> Thank you so much for taking the time to write a response, its very much
> appreciated.
>
> Unfortunately, neither of those worked for me. Any other ideas?


Ok, some users have solved this issue re-registering the related files
with Cryptographic service, but... it could be caused for other
reasons... can you post the related part containg error in the
windowsupdate.log .

(start / run / and type %windir%\windowsupdate.log)

also post the output of this file
%windir%\softwareDistribution\ReportingEvents.log
- --
Saludos / Fernando M.
MS MVP Windows - Shell/User
Fermu's Website - http://www.fermu.com
Fermu's Forum - http://fermu.notlong.com
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Hi,

The most recent entry in Windows Update.log is from January, there is
nothing more recent than that.

In the ReportingEvents.log, this seems to be the most relevant entry:

{09EF91B4-62D3-402C-AFFB-D4C795C5760E} 2005-10-29
17:29:10+0100 1 182 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 800703e3 SelfUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x800703e3: Automatic Updates.

Hope this helps,

Lee

"fermu [MVP Windows]" wrote:

> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Lee Marsh wrote:
> > Hi,
> >
> > Thank you so much for taking the time to write a response, its very much
> > appreciated.
> >
> > Unfortunately, neither of those worked for me. Any other ideas?
>
>
> Ok, some users have solved this issue re-registering the related files
> with Cryptographic service, but... it could be caused for other
> reasons... can you post the related part containg error in the
> windowsupdate.log .
>
> (start / run / and type %windir%\windowsupdate.log)
>
> also post the output of this file
> %windir%\softwareDistribution\ReportingEvents.log
> - --
> Saludos / Fernando M.
> MS MVP Windows - Shell/User
> Fermu's Website - http://www.fermu.com
> Fermu's Forum - http://fermu.notlong.com
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> Version: GnuPG v1.4.2 (MingW32)
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> jZuYF6UFQMJDIktDRJqS6B0=
> =FIma
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>