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Cannot use Windows Update, no error code

 
 
KXMc
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      10-07-2007
OK, every time I try to use windows update, whether I click express or
custom, it brings up a screen saying Information:

Files required to use Windows Update are no longer registered or installed
on your computer. To continue: (Then a clickable circle) Register or
reinstall the files for me now (Recommended).

Once I click continue, I get 4 screens quickly cycling through.
1. 'checking for latest version...'
2. It says downloading 100%
3. It says registering, and cycles from 10-100%
4. same as #1

Then back to Welcome to Windows Update page. Click either express or
custom, and it does the same thing. Try to use Microsoft (instead of
Windows) Update, same problem. Yes, a genuine copy of windows xp. Went to
genuine advantage page and verified it.

Any ideas???
 
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Engel
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Posts: n/a

 
      10-08-2007
Hello KXMc,

Go ahead and download Dial-a-fix.
http://wiki.djlizard.net/Dial-a-fix

Reboot into safe mºde (F-8)

Click the green checkmark and click Go.

After it has finished, try Windows Update and see if you can get your
updates installed.

Let us know what happens.
- -- ---


http://groups.google.fr/group/micros...393c5468ccf766




"KXMc" wrote:

> OK, every time I try to use windows update, whether I click express or
> custom, it brings up a screen saying Information:
>
> Files required to use Windows Update are no longer registered or installed
> on your computer. To continue: (Then a clickable circle) Register or
> reinstall the files for me now (Recommended).
>
> Once I click continue, I get 4 screens quickly cycling through.
> 1. 'checking for latest version...'
> 2. It says downloading 100%
> 3. It says registering, and cycles from 10-100%
> 4. same as #1
>
> Then back to Welcome to Windows Update page. Click either express or
> custom, and it does the same thing. Try to use Microsoft (instead of
> Windows) Update, same problem. Yes, a genuine copy of windows xp. Went to
> genuine advantage page and verified it.
>
> Any ideas???

 
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