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Cannot verify username/password...

 
 
Trish
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      11-16-2009
Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Hello, this is the message I receive when attempting to logon...I have not
been able to refresh my email since yesterday....I need guidance...can I
reset my settings and start as new??
 
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mac
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      11-16-2009


"Sharrone" <> wrote in message
news:22B8B7D4-9B74-4418-9C94-...
>I am getting this error, I called comcast, and they said I have everything
> right. I can receive mail but cannot send mail. Thanks
>
> The connection to the server has failed. Subject 'test', Account: 'Windows
> Mail', Server: 'SMTP.COMCAST.NET', Protocol: SMTP, Port: 25, Secure(SSL):
> No,
> Socket Error: 10060, Error Number: 0x800CCC0E


Check all your settings compared to those here, they describe OE, WM uses
the same settings.
http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288

Can you login here:
https://login.comcast.net/login


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/

 
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jccarolina
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Posts: n/a

 
      11-16-2009


"mac" wrote:

>
>
> "Sharrone" <> wrote in message
> news:22B8B7D4-9B74-4418-9C94-...
> >I am getting this error, I called comcast, and they said I have everything
> > right. I can receive mail but cannot send mail. Thanks
> >
> > The connection to the server has failed. Subject 'test', Account: 'Windows
> > Mail', Server: 'SMTP.COMCAST.NET', Protocol: SMTP, Port: 25, Secure(SSL):
> > No,
> > Socket Error: 10060, Error Number: 0x800CCC0E

>
> Check all your settings compared to those here, they describe OE, WM uses
> the same settings.
> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
>
> Can you login here:
> https://login.comcast.net/login
>
>
> --
> Regards Steve.
> MS-MVP. MAIL. [DTS] UK.
> http://www.getsafeonline.org/
>


I Get This same message also with mine. It was working fine up until
yesterday and now Windows Mail is asking for a user name and password and
won't accept it. Then when I finally got it to accept it I could no longer
send or recieve messages and got that same ERR code. I know for a fact it's a
VISTA thing because I don't have this problem on my other system
 
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Gary VanderMolen \(MS MVP\)
Guest
Posts: n/a

 
      11-16-2009
First, test your password by logging in to your webmail:
https://login.comcast.net/login
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tuto...ning/index.htm

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/def...le/vandermolen


"jccarolina" <> wrote in message news:F9C2ED32-152C-4830-BCD6-...
>
>
> "mac" wrote:
>
>>
>>
>> "Sharrone" <> wrote in message
>> news:22B8B7D4-9B74-4418-9C94-...
>> >I am getting this error, I called comcast, and they said I have everything
>> > right. I can receive mail but cannot send mail. Thanks
>> >
>> > The connection to the server has failed. Subject 'test', Account: 'Windows
>> > Mail', Server: 'SMTP.COMCAST.NET', Protocol: SMTP, Port: 25, Secure(SSL):
>> > No,
>> > Socket Error: 10060, Error Number: 0x800CCC0E

>>
>> Check all your settings compared to those here, they describe OE, WM uses
>> the same settings.
>> http://www.comcast.com/Customers/FAQ...s.ashx?Id=2288
>>
>> Can you login here:
>> https://login.comcast.net/login
>>
>>
>> --
>> Regards Steve.
>> MS-MVP. MAIL. [DTS] UK.
>> http://www.getsafeonline.org/
>>

>
> I Get This same message also with mine. It was working fine up until
> yesterday and now Windows Mail is asking for a user name and password and
> won't accept it. Then when I finally got it to accept it I could no longer
> send or recieve messages and got that same ERR code. I know for a fact it's a
> VISTA thing because I don't have this problem on my other system

 
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