cann't turn off Automatic Updates

hi all
----
ie6 & ie7

when i try to update windows in internet explorer ( tools>windows update )
some time the ie not responding and other its open after some time but when
i choice the updates its not downloading any thing (see pic please)
http://i14.tinypic.com/35aj6du.jpg

itry to enter automatic updates from (control panel > automatic updates )
but nothing happen ( iget rundll32 in task mangar )

also itry ( My Computer > properties > automatic updates ) but the box is
freazing

sometime i see the yellow balloon and when i put mouse on it i see 33%
15%....etc
but its stop (i trywith/without proxy and let it 3 h but nothing happen )

scan for viurs , spyware,adware = nothing found
also use registry repier
Disk Defragmenter ok


win xp pro
sp2



thanks for your time

How long do you wait after the window comes up?

All control panel applets are started using rundll32. That is normal.

Since everything is downloading but hanging, disable AU from control panel:

1. Stop BITS and Automatic Updates in SERVICES.MSC
2. Delete everything in the C:\Windows\SoftwareDistribution\Download
folder.
3. Delete everything in the C:\Documents and Settings\All Users\Application
Data\Microsoft\Network\Downloader
4. Delete C:\Windows\WindowsUpdate.log
5. Start BITS and Automatic Updates in SERVICES.MSC

Try to download.

If that still fails, dow all the steps above except change Step 2 to delete
C:\Windows\SoftwareDistribution folder. Windows XP Automatic Update will
re-create it.

"K-19" <K-> wrote in message
news:42437AF7-586F-4E7F-829E-...
> hi all
> ----
> ie6 & ie7
>
> when i try to update windows in internet explorer ( tools>windows update )
> some time the ie not responding and other its open after some time but
> when
> i choice the updates its not downloading any thing (see pic please)
> http://i14.tinypic.com/35aj6du.jpg
>
> itry to enter automatic updates from (control panel > automatic updates )
> but nothing happen ( iget rundll32 in task mangar )
>
> also itry ( My Computer > properties > automatic updates ) but the box is
> freazing
>
> sometime i see the yellow balloon and when i put mouse on it i see 33%
> 15%....etc
> but its stop (i trywith/without proxy and let it 3 h but nothing happen )
>
> scan for viurs , spyware,adware = nothing found
> also use registry repier
> Disk Defragmenter ok
>
>
> win xp pro
> sp2
>
>
>
> thanks for your time

1-normal

but same time when i turn off the pc give me saveing your sitting

after doing your step ican open au but cann't change any thing and if i
restart the pc its back to beginning

"NewScience" wrote:

> How long do you wait after the window comes up?
>
> All control panel applets are started using rundll32. That is normal.
>
> Since everything is downloading but hanging, disable AU from control panel:
>
> 1. Stop BITS and Automatic Updates in SERVICES.MSC
> 2. Delete everything in the C:\Windows\SoftwareDistribution\Download
> folder.
> 3. Delete everything in the C:\Documents and Settings\All Users\Application
> Data\Microsoft\Network\Downloader
> 4. Delete C:\Windows\WindowsUpdate.log
> 5. Start BITS and Automatic Updates in SERVICES.MSC
>
> Try to download.
>
> If that still fails, dow all the steps above except change Step 2 to delete
> C:\Windows\SoftwareDistribution folder. Windows XP Automatic Update will
> re-create it.
>
> "K-19" <K-> wrote in message
> news:42437AF7-586F-4E7F-829E-...
> > hi all
> > ----
> > ie6 & ie7
> >
> > when i try to update windows in internet explorer ( tools>windows update )
> > some time the ie not responding and other its open after some time but
> > when
> > i choice the updates its not downloading any thing (see pic please)
> > http://i14.tinypic.com/35aj6du.jpg
> >
> > itry to enter automatic updates from (control panel > automatic updates )
> > but nothing happen ( iget rundll32 in task mangar )
> >
> > also itry ( My Computer > properties > automatic updates ) but the box is
> > freazing
> >
> > sometime i see the yellow balloon and when i put mouse on it i see 33%
> > 15%....etc
> > but its stop (i trywith/without proxy and let it 3 h but nothing happen )
> >
> > scan for viurs , spyware,adware = nothing found
> > also use registry repier
> > Disk Defragmenter ok
> >
> >
> > win xp pro
> > sp2
> >
> >
> >
> > thanks for your time
>
>
>

I really don't understand you replies.

> 1-normal
> but same time when i turn off the pc give me saveing your sitting

Do you mean my reply about rundll32? When you turn off the pc (by
performing Start Menu | Turn Off Computer .... Turn Off), it IS suppose to
Save Your Settings.

> after doing your step ican open au but cann't change any thing and if i
> restart the pc its back to beginning

I can open au but cann't change any thing

Do you mean Control Panel | Automatic Updates? Is everything disabled? Or
do you mean the Windows Update web-site?

"K-19" <> wrote in message
news:471C8EBD-2DF7-44FF-B389-...
> 1-normal
>
> but same time when i turn off the pc give me saveing your sitting
>
> after doing your step ican open au but cann't change any thing and if i
> restart the pc its back to beginning
>
> "NewScience" wrote:
>
>> How long do you wait after the window comes up?
>>
>> All control panel applets are started using rundll32. That is normal.
>>
>> Since everything is downloading but hanging, disable AU from control
>> panel:
>>
>> 1. Stop BITS and Automatic Updates in SERVICES.MSC
>> 2. Delete everything in the C:\Windows\SoftwareDistribution\Download
>> folder.
>> 3. Delete everything in the C:\Documents and Settings\All
>> Users\Application
>> Data\Microsoft\Network\Downloader
>> 4. Delete C:\Windows\WindowsUpdate.log
>> 5. Start BITS and Automatic Updates in SERVICES.MSC
>>
>> Try to download.
>>
>> If that still fails, dow all the steps above except change Step 2 to
>> delete
>> C:\Windows\SoftwareDistribution folder. Windows XP Automatic Update will
>> re-create it.
>>
>> "K-19" <K-> wrote in message
>> news:42437AF7-586F-4E7F-829E-...
>> > hi all
>> > ----
>> > ie6 & ie7
>> >
>> > when i try to update windows in internet explorer ( tools>windows
>> > update )
>> > some time the ie not responding and other its open after some time but
>> > when
>> > i choice the updates its not downloading any thing (see pic please)
>> > http://i14.tinypic.com/35aj6du.jpg
>> >
>> > itry to enter automatic updates from (control panel > automatic
>> > updates )
>> > but nothing happen ( iget rundll32 in task mangar )
>> >
>> > also itry ( My Computer > properties > automatic updates ) but the box
>> > is
>> > freazing
>> >
>> > sometime i see the yellow balloon and when i put mouse on it i see
>> > 33%
>> > 15%....etc
>> > but its stop (i trywith/without proxy and let it 3 h but nothing
>> > happen )
>> >
>> > scan for viurs , spyware,adware = nothing found
>> > also use registry repier
>> > Disk Defragmenter ok
>> >
>> >
>> > win xp pro
>> > sp2
>> >
>> >
>> >
>> > thanks for your time
>>
>>
>>