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Canon ip3000 printer suddenly will not print

 
 
weewillie@anon.com
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      09-23-2009
Using vista business sp2
Have had the printer for several years and it works flawlessly
3 days ago it suddenly refused to print
When I look at the printer folder, it is default but it says it's
offline
I can't find out how to make it go online

From 'justanswer' I was told to do a restor, so I've tried going back
a couple of restores, but they both failed, then had to undo the
restores to get back to where I was

In safe mode I removed the printer
then added it back by re-installing its software

sometimes vista asks me to say which port, but as it's usb plugnplay I
dont know how to handle it

I've tried resetting the printer from this website
http://tricks-collections.com/resett...ip4200-ip5200/

I'm at my wits end, how do I get my printer back?

David
 
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Richard in AZ
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      09-24-2009
<> wrote in message news:...
> Using vista business sp2
> Have had the printer for several years and it works flawlessly
> 3 days ago it suddenly refused to print
> When I look at the printer folder, it is default but it says it's
> offline
> I can't find out how to make it go online
>
> From 'justanswer' I was told to do a restor, so I've tried going back
> a couple of restores, but they both failed, then had to undo the
> restores to get back to where I was
>
> In safe mode I removed the printer
> then added it back by re-installing its software
>
> sometimes vista asks me to say which port, but as it's usb plugnplay I
> dont know how to handle it
>
> I've tried resetting the printer from this website
> http://tricks-collections.com/resett...ip4200-ip5200/
>
> I'm at my wits end, how do I get my printer back?
>
> David


Sounds like the printer went south.
They do fail.
Can you try the printer on any other PC?
 
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lemur
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      09-24-2009

Can you do a user test print from the printer

--
lemu

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weewillie@anon.com
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      09-24-2009
On Wed, 23 Sep 2009 20:03:05 -0500, lemur <>
wrote:

>
>Can you do a user test print from the printer?


If I ask for a test print it goes into the print queue and stays there
not quite sure what a 'user test print' is?

David
 
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weewillie@anon.com
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      09-24-2009
On Wed, 23 Sep 2009 17:01:19 -0700, "Richard in AZ"
<> wrote:

><> wrote in message news:...
>> Using vista business sp2
>> Have had the printer for several years and it works flawlessly
>> 3 days ago it suddenly refused to print
>> When I look at the printer folder, it is default but it says it's
>> offline
>> I can't find out how to make it go online
>>
>> From 'justanswer' I was told to do a restor, so I've tried going back
>> a couple of restores, but they both failed, then had to undo the
>> restores to get back to where I was
>>
>> In safe mode I removed the printer
>> then added it back by re-installing its software
>>
>> sometimes vista asks me to say which port, but as it's usb plugnplay I
>> dont know how to handle it
>>
>> I've tried resetting the printer from this website
>> http://tricks-collections.com/resett...ip4200-ip5200/
>>
>> I'm at my wits end, how do I get my printer back?
>>
>> David

>
>Sounds like the printer went south.
>They do fail.
>Can you try the printer on any other PC?


I'm just leaving for a meeting, I'll try that when I get back this
afternoon


 
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weewillie@anon.com
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Posts: n/a

 
      09-24-2009
On Wed, 23 Sep 2009 17:01:19 -0700, "Richard in AZ"
<> wrote:

><> wrote in message news:...
>> Using vista business sp2
>> Have had the printer for several years and it works flawlessly
>> 3 days ago it suddenly refused to print
>> When I look at the printer folder, it is default but it says it's
>> offline
>> I can't find out how to make it go online
>>
>> From 'justanswer' I was told to do a restor, so I've tried going back
>> a couple of restores, but they both failed, then had to undo the
>> restores to get back to where I was
>>
>> In safe mode I removed the printer
>> then added it back by re-installing its software
>>
>> sometimes vista asks me to say which port, but as it's usb plugnplay I
>> dont know how to handle it
>>
>> I've tried resetting the printer from this website
>> http://tricks-collections.com/resett...ip4200-ip5200/
>>
>> I'm at my wits end, how do I get my printer back?
>>
>> David

>
>Sounds like the printer went south.
>They do fail.
>Can you try the printer on any other PC?


Prints fine on an xp m/c which is also on my network
when I go back to the vista m/c to add it as a network printer, vista
sees it, I name it then when it finishes the 'add printer' command
vista oddly adds it as the printer which is offline not the network
name I give it
 
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Armlock
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      10-01-2009


"" wrote:

> On Wed, 23 Sep 2009 20:03:05 -0500, lemur <>
> wrote:
>
> >
> >Can you do a user test print from the printer?

>
> If I ask for a test print it goes into the print queue and stays there
> not quite sure what a 'user test print' is?
>
> David
>


It is vista SP2 causing the problem. I am having a similar issue. The
only solution I have seen so far is to uninstall the SP2. I am still
searching for a better solution.

 
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weewillie@anon.com
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Posts: n/a

 
      10-02-2009

On Thu, 1 Oct 2009 15:53:01 -0700, Armlock
<> wrote:

>
>
>"" wrote:
>
>> On Wed, 23 Sep 2009 20:03:05 -0500, lemur <>
>> wrote:
>>
>> >
>> >Can you do a user test print from the printer?

>>
>> If I ask for a test print it goes into the print queue and stays there
>> not quite sure what a 'user test print' is?
>>
>> David
>>

>
> It is vista SP2 causing the problem. I am having a similar issue. The
>only solution I have seen so far is to uninstall the SP2. I am still
>searching for a better solution.


I don't see it as a specific sp2 issue
After a week of 'vista hell', the printer suddenly started working
again

 
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Guest
Posts: n/a

 
      10-02-2009
http://support.microsoft.com/gp/mats#tab3
is the printer troubleshooter.
--
..
--
<> wrote in message
news:...
> On Thu, 1 Oct 2009 15:53:01 -0700, Armlock
> <> wrote:
>
>>
>>
>>"" wrote:
>>
>>> On Wed, 23 Sep 2009 20:03:05 -0500, lemur <>
>>> wrote:
>>>
>>> >
>>> >Can you do a user test print from the printer?
>>>
>>> If I ask for a test print it goes into the print queue and stays there
>>> not quite sure what a 'user test print' is?
>>>
>>> David
>>>

>>
>> It is vista SP2 causing the problem. I am having a similar issue. The
>>only solution I have seen so far is to uninstall the SP2. I am still
>>searching for a better solution.

>
> I don't see it as a specific sp2 issue
> After a week of 'vista hell', the printer suddenly started working
> again
>


 
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weewillie@anon.com
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      10-03-2009
On Fri, 2 Oct 2009 13:37:10 +1000, <.> wrote:

>http://support.microsoft.com/gp/mats#tab3
>is the printer troubleshooter.
>--

1st time I've seen this
Have you had any success with it?


 
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