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Canon MP830 scanner woes with mp navigator 2.2 x64 vista

 
 
markm75
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      08-24-2008

I have an MP830 Canon scanner.. typically when you hit the scan to PDF
(duplex or otherwise) option on the unit.. Vista (x64) will then pop up
the scanning interface and save the pdf to the harddrive (based on the
settings that are stored in mp navigator v2.2.. which still look fine)..

I cant get this to work anymore..

It will work fine if i first launch MP Navigator..

But upon pressing the hard button on the printer, i just get the vista
wait cursor for a half second.. then nothing.

I've tried reinstalling mp navigator and the printer driver to no
avail..

Anyone have any thoughts?

I'm thinking it may have something to do with missing registry keys for
launching the app, but i forget where these are stored..

I also suddenly cant even scan from MPNavigator itself.. i get "scan
failed".. my scanner driver is installed as Canon MP830 right now..
(I've turned off the printer, removed everything, registry included,
then reinstalled twice now with no luck).


Thanks


--
markm75
 
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George Petasis
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      09-10-2008
I also run into the same issue lately. Something in automatic updates seems
to play with the PATH environmental variable.
I have just added "%SystemRoot%\twain_32\MP830" to system Path variable, and
got my scanner back!

George

"markm75" wrote:

>
> I have an MP830 Canon scanner.. typically when you hit the scan to PDF
> (duplex or otherwise) option on the unit.. Vista (x64) will then pop up
> the scanning interface and save the pdf to the harddrive (based on the
> settings that are stored in mp navigator v2.2.. which still look fine)..
>
> I cant get this to work anymore..
>
> It will work fine if i first launch MP Navigator..
>
> But upon pressing the hard button on the printer, i just get the vista
> wait cursor for a half second.. then nothing.
>
> I've tried reinstalling mp navigator and the printer driver to no
> avail..
>
> Anyone have any thoughts?
>
> I'm thinking it may have something to do with missing registry keys for
> launching the app, but i forget where these are stored..
>
> I also suddenly cant even scan from MPNavigator itself.. i get "scan
> failed".. my scanner driver is installed as Canon MP830 right now..
> (I've turned off the printer, removed everything, registry included,
> then reinstalled twice now with no luck).
>
>
> Thanks
>
>
> --
> markm75
>

 
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