Did you ensure you have the most up to date drivers from the Canon website?
--
Cari (MS-MVP)
Windows Technologies - Printing/Imaging
http://www.coribright.com/windows
"GRiZLOC" <> wrote in message
news:624BB371-AB46-4D36-8F2E-...
> Hi i've just bought a new all in one printer from Canon.
> Its the Pixma MP190 and i have trouble using the scanner with MP Navigator
> EX V1.2
> I can without any problems print and make copy's with the inbuild scanner
> but
> whenever i try to do a scan i get a "cannot communicate with scanner"
> error and tells me to check the usb cable.
> I tried all solutions i could find like installing with admin rights /
> reinstalling /resetting /
> installing in safe mode / restarting the WIA service in services.msc /
> tried different USB ports on my pc /
> turning off usb 2.0 (this one was absolutely useless 'cause i couldn't use
> my usb mouse en keyboard)
> setting PCI1 (irq) from auto to 7 / Damn there are so many things more i
> tried but no avail...
> it's weekend and i'm still trying to find a solution for this issue and
> it's driving me nuts...
> I really would appraciate if someone coould help me with this issue...
> What could i do other then dump this canon inside a garbage can and go for
> another expensive one or other brand???
> Any help would be appreciated...