Can't access Administrator Account after downloading Update....

Lyn E.

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Posts: n/a

12-29-2004

After downloading Update (Service Pack 2???) I no longer can access my main
account - the administrator acount. It shows up as an option, says it is
loading to my personal settings...but then I just get a totally blank blue
screen with VAIO on it and a cursor.... but there is nothing for the cursor
to click on... no task bar...no nothing. if I hit Ctrl/alt/del then I get
to a menu where I can restart the computer. What happened and what can I
do?

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