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Can't access Internet after install of KB 939653

 
 
sthibert@rogers.com
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      10-10-2007
I am using Win XP Home sp2, IE7

I just did a windows update and after the install and restart my IE
fails to load any pages.

I then removed the update: kb 939653 then restarted my laptop and
everything works fine. However windows update still wants me to
download the file.

Any ideas of what I can do?

 
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PA Bear
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      10-10-2007
Try *temporarily* disabling your anti-virus application and any anti-spyware
applications' real-time protection before installing 939653.

What Norton application might be installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/


wrote:
> I am using Win XP Home sp2, IE7
>
> I just did a windows update and after the install and restart my IE
> fails to load any pages.
>
> I then removed the update: kb 939653 then restarted my laptop and
> everything works fine. However windows update still wants me to
> download the file.
>
> Any ideas of what I can do?


 
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Ottmar Freudenberger
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      10-10-2007
<> schrieb:

>I am using Win XP Home sp2, IE7
>
> I just did a windows update and after the install and restart my IE
> fails to load any pages.


See http://support.microsoft.com/kb/942818/en-us for hints how
to resolve the issue.

Bye,
Freudi
 
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alan.hopper@gmail.com
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      10-12-2007
Any resolution to this problem? I've got a friend who is trying to
work through it, and we still haven't figured out how to fix it.

 
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Ottmar Freudenberger
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      10-12-2007
<> schrieb:

> Any resolution to this problem?


Yes, see http://support.microsoft.com/kb/942818/en-us for hints
(and try to read the available answers to a posting before posting.
Thanks)

Bye,
Freudi
 
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