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Can't access "Network and Sharing Center" nor "User Accounts"

 
 
newbie
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      10-17-2008

The control panel opens fine. I can access all items in the contro
pane
except "Network and sharing center" and the "User accounts" (I can'
access this sections via the taskbar either)

What happens when I open one of the two items is I get a popup sayin
th
following; WINDOWS EXPLORER HAS STOPPED WORKING

I used to be able to access these items. And one day, I just coulodn'
anymore..

Anyone knows how to solve this? Thanks

I'm using Vista Ultimate x6

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barman58
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      10-17-2008

Hi newbie,

how long ago was "one Day" if it's not too long you could try a system
restore to a date before the problem,

'System Restore - How to - Vista Forums'
(http://www.vistax64.com/tutorials/76...store-how.html)

if this dosen't work try a sytem file check

'System Files - SFC Command - Vista Forums'
(http://www.vistax64.com/tutorials/66...%20Maintenance)


as a last resort there is a repair install

'Repair Install For Vista '
(http://www.vistax64.com/tutorials/88...all-vista.html)

Hope this helps , post back if you have any other questions


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barman58

Regards,
*Nigel*
the beginning of knowledge is the discovery of something we do not
understand.,- frank herbert
 
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newbie
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      10-17-2008

Sorry, I could have made it more clear. It has been a few months now
since I can't enter those items

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barman58
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      10-17-2008

Hi Newbie

Ok then that eliminates option 1 :

try the system file check and see if it finds anythin

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Regards,
*Nigel*
the beginning of knowledge is the discovery of something we do no
understand.,- frank herbert
 
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newbie
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      10-18-2008

I tried to run the SFC on an Administrator Console. I get the following
error: "Windows Resource Protection could not start the repair service."


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newbie
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      10-18-2008

OK. Instead of running an administrator console from a shortuct (that
made the first path of the console be -C:\Windows\system32-), I've run
the console from the Start Menu (that goes to -C:\Users\<myUserName>-).

Running sfc \scannow from there worked...

According to the log, the file "shigna.dll" is corrupt:


Code:
--------------------
2008-10-18 12:24:29, Info CSI 00000173 [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2008-10-18 12:24:31, Info CSI 00000175 [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2008-10-18 12:35:15, Info CSI 0000032e [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2008-10-18 12:35:15, Info CSI 00000333 [SR] Cannot repair member file [l:20{10}]"shgina.dll" of Microsoft-Windows-shgina, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
--------------------


Although there are four entries, am I right to assume that the error is
in only one "shigna.dll" file?


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newbie
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      10-18-2008

OK. I replaced the shigna.dll file with a non-corrupt one ('grab it
here'
(http://www.vistax64.com/general-disc...tml#post864729)).
All is working now. Thanks for the help.


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Junior Member
Join Date: Nov 2008
Posts: 1

 
      11-24-2008
Hi All,

Two months ago, after performing a system restore (using ThinkVantage [I am using a Thinkpad]) on my Vista 32 operating system, I encountered the same problem: I can no longer access user account control, network and sharing centre, and, equally, windows update.

I have tried running sfc /scannow, but it gets to 76% and tells me Windows Resource Protection could not perform the requested operation. Then Windows Modules stop working.

any ideas what i can try next?

cheers,

lacfadio
 
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lacfadio
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      11-24-2008

Hi All, Two months ago, after performing a system restore (usin
ThinkVantage [I am using a Thinkpad]) on my Vista 32 operating system,
encountered the same problem: I can no longer access user accoun
control, network and sharing centre, and, equally, windows update.
have tried running sfc /scannow, but it gets to 76% and tells me Window
Resource Protection could not perform the requested operation. The
Windows Modules stop working. any ideas what i can try next? cheers,
lacfadi

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lacfadio
 
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newbie
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      11-24-2008

I'm pretty sure I could access Windows Update, when I had this problem.
And I too was using a Thinkpad (T61p, actually).


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