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Can't access optional updates

 
 
Greg
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      05-17-2007
I'm running a windows xp home edition on a dell dimension 4600 and lately
when I run windows update, it scans my computer for availible updates and
gives me a list of which ones are availible (high priority, software,
hardware ect.). But when I click on one of them a second Microsoft Update
widow opens within the main window asking if I want to run an express or
custom update again. There's an FAQ simliar to this that asks me to register
a .dll, and I have tried it with no success. I still get my high priority
updates but that's only through automatic updates. How do I fix this and get
my optional ones? Thanks
 
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MowGreen [MVP]
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      05-17-2007
Might be possible interference with a 3rd party browser add-on. Open
Internet Options in the Control Panel.
Click the Programs tab
Click the Manage Add-ons button
The "Show:" line should read " Add-ons that have been used by Internet
Explorer "
If the BitComet add-on is listed, click on it, then put a mark next to
Disable
Click OK
Now try Windows Update

IF BitComet is not the culprit, go over the entire list and disable ALL
3rd party browser add-ons.
Revisit Windows Update
If the issue is resolved then you'll have to reenable the add-ons one by
one to determine which one is causing the issue


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Greg wrote:

> I'm running a windows xp home edition on a dell dimension 4600 and lately
> when I run windows update, it scans my computer for availible updates and
> gives me a list of which ones are availible (high priority, software,
> hardware ect.). But when I click on one of them a second Microsoft Update
> widow opens within the main window asking if I want to run an express or
> custom update again. There's an FAQ simliar to this that asks me to register
> a .dll, and I have tried it with no success. I still get my high priority
> updates but that's only through automatic updates. How do I fix this and get
> my optional ones? Thanks

 
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