Graphics Guy wrote:
> Hi all,
>
> Here is my problem.
>
> 1) I purchased Visa home basic UPGRADE package.
>
> 2) Installed it on a computer that originally had Windows XP embedded on
> hardrive (no cd/DVD) when I bought it.
>
> Well it crashed about 4 months ago, could not get XP up and running again,
> so I installed UBUNTU Linux to get back on-line/e-mail temporarily.
>
> 3) So Visa is intalled and working fine, but cannot activate because it
> requires it to have a previous version of Windows installed to activate. I
> thought I could just manually type in the product key for XP which I own and
> registered to qualify as an UPGRADE.
>
> I've e-mailed Microsoft tech support and got some kooks from India or
> whatever and basically got pointed back to the support page which is useless,
> because it requires an activated Visa product number.
>
> I've tried searching for "slui.exe" as mentioned earlier in some post Does
> not exist.
> Microsoft clearinghouse number 1-888-571-2048 is for XP products only, not
> Visa, also mentioned in a couple post.
>
> Thanks Microsoft for making a simple thing so difficult.
>
Microsoft isn't the one who sold you a computer without installation
media, nor did they prevent you from obtaining one (or even making your
own - most OEMs provide instructions for doing so that appear - quite
annoying - the first time you boot the computer) from the computer
manufacturer before disaster stuck. You may still be able to contact
the computer's manufacturer to obtain a WinXP installation CD for a
small fee.
Or you could use the Vista Upgrade DVD to perform a clean
installation of Vista:
Paul Thurrott's SuperSite for Windows: How to Clean Install Windows
Vista with Upgrade Media
http://www.winsupersite.com/showcase...rade_clean.asp
NOTE: This method is not supported by Microsoft.
--
Bruce Chambers
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